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Test/qa Manager Resume

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OBJECTIVE:

To work in a stimulating and challenging environment in the role of Senior QA professional that would facilitate the maximum utilization and application of my broad technical as well as managerial skills in the entire league software test activities .

EXECUTIVE SUMMARY:

  • Information Technology professional with over 13 years of proven experience establishing, leading, staffing, managing, improving and growing QA and testing departments and infrastructure.
  • Managing the Testing as a Test Manager/Lead with multiple vendors situated across the different parts of the globe.
  • Have good expertise in Mobile Platforms and Utility Energy Domains.
  • Successfully developed & implemented QA, testing, release and maintenance strategies and processes with client. Led the completion of QA and testing initiatives efficiently on time and within budget.
  • Prevent problems and save time & money via organizational abilities. Contribute to all phases of project lifecycles. Enhance standards & templates for vendor RFPs, vendor SOW contracts, business requirements, entry and exit criteria for project gate reviews, test strategies, test plans, test cases, metrics, test environment plans and post mortem documentation.
  • Expertise in hiring, developing, motivating, mentoring and maintaining a professional staff.
  • Skill in creating and giving presentations. Capable of interacting, speaking and writing persuasively, diplomatically and professionally with senior executives, peers and staff.
  • Performed as a catalyst while managing and motivating multiple staff groups and vendors, both domestically and off - shore, to meet ambitious and high visibility project deliverables and timeframes.
  • Strong people management skills, with a proven ability to hire and grow talented programmatic and user-level personnel.
  • Good Knowledge on automotive infotainment and Telematics.
  • Experience working with all Mobile Platforms (Qualcomm BREW, BUIT, UIOne, Android, IOS) and Mobile Domain (GSM/GPRS/CDMA/UMTS, OMA DM, FOTA, MMS, Email-ActiveSync, OMA DRM & Other Native Apps) and 2 Yrs. of experience in Mobile Enterprise Applications for Android and IPhone devices
  • Involved in setting up the Testing center of excellence team for the core functional area
  • Test Strategy, Test planning including enterprise wide planning / rolling out - manual and automation
  • Managed both small teams and teams of 10/30 people from onsite/offshore.
  • Successfully managed complex projects with global enterprise wide implementation, with rapidly evolving requirements using Agile methodology.

TECHNICAL SKILLS:

Software Methodologies: Waterfall, V-Model & Agile

Testing Platforms(Operating Systems): Windows XP/Vista/NT, 2000 Server/Professional/7, Linux

Scripting Languages: Shell, Awk

Mobile Platforms: Qualcomm BREW, BUIT, UIOne, Android, IOS

Mobile Domain: GSM, GPRS, UMTS, CDMA, EDGE, DRM, VVM, Email-ActiveSync, MMS, SMS OMA CP, OMA DM, FOTA, LAWMO, SCOMO

DM Server Used : SCTS, Funambol, Synchronica, Mformation

Mobile Tools: QPST, QXDM, QCAT,PST 5.0 General, PUSH, Radiocomm, RTManager, NMIT, TestQuest, Robotium .Perfecto Mobile, Device Anywhere

Web Services Tool: IBM Rational Service Tester, SOAP UI

Test Management Tools: HP QualityCenter, Lotus DTS, ClearDDTS, Test Director, Bugzilla, IBM Clear Quest VSS, Mercury QC, Rational Req Pro/Functional Tester, Clear Case/Quest, MS Project/Visio

Languages: C

Databases: Oracle, DB2, MS Access, Mainframe CICS

Knowledge on: automotive infotainment and telematics

EXPERIENCE HIGHLIGHTS:

Test/QA Manager

Confidential

Platform: Android GB Platform, Apple IOS 4, BlackBerry RIM Platform

Specific Tools Used: IBM RST, SOAP UI, HPQC, Mainframe CICS, Advanced Query Tool & Rapid SQL, Perfecto Mobile

Responsibilities:

  • Manage/Lead a team of around 20 including different vendor and Onsite/Offshore teams
  • Involve/Assist team in all levels of testing - Functional, System, Regression, Reports & Letters
  • Involved in all phases of testing starting from Test Planning Phase, Test Design Phase, Test Execution Phase and Closure Phase.
  • Grow the existing account base by establishing client relationships
  • Managing day-to-day operations/supervising and coordinating all activities with team
  • Leverage Testing best practices from Best Practice checklist, existing scripts and Automation feasibility
  • Create/Review Test Plan/Strategy and Schedule/Project plan
  • Create/Review detailed test plans, test scripts and test results
  • Quality center related test management activities and QC knowledge share for project team
  • Involved in Test Environment / Test Bed Setup with for front end Testing. Have Used Mainframe CICS environment & ORACLE DB as backend.
  • Involved in Automation of Web Services Test cases using IBM RST Tool & SOAP UI.
  • Provide Test management support & Test Process setup
  • Identifying the gaps in the business, system requirements
  • Oracle Data Base / SQL Server Data Base manipulations using SQL
  • Involved in closely working with Business Analyst, Business Customers, Lead Designers & Architects for gathering requirements
  • Involved in preparing proposal for any new projects
  • Provide guidance/train client teams/across projects in test process tools and products
  • Create Transition plan and mentor/Lead the consultants
  • Weekly / Monthly / Quarterly QA Status / review meeting with Client and with Business involves presentation / metrics
  • Involved in team annual appraisals, promotion cycle, incentive programs and appreciation s
  • Closure of projects successfully within time and budget
  • Responsible for all UAT Test Coordination for the project. Involved in handling the UAT TRIGE meeting coordination
  • Responsible for people management and leadership, Team building, sustaining recruiting, and performance evaluation of reporting employees.

Senior leader-Testing

Confidential

Platform: Android(Froyo & Gingerbread)

Specific Tools Used: SAHI,Selenium,Robotium.

Responsibilities:

  • Participate in the full lifecycle for multiple data project: analysis, design, documentation, development and testing
  • Responsible for final delivery(TA Acceptance) of Automation Scripts for mobile care & Power Profiling
  • Conducting daily meeting with customer for status update, issue clarification & other reports.
  • Responsible for Supporting the above module after release to market(POST RELEASE SUPPORT- Dev & Test)
  • Involved in Test defect leak analysis and Test analysis and Design.
  • Involved in Automation Test Scripting and Execution.
  • Organizing for a presentation in front of top management for presenting the implemented projects by the team
  • Responsible for people management and leadership, Team building, sustaining recruiting, and performance evaluation of reporting employees.

Senior Project Leader- testing

Confidential

Platform: Android, Qualcomm BREW, BUIT, UIOne & Android

Specific Tools Used: QPST, QXDM, QCAT,PST 5.0 General, PUSH, Radiocomm, RTManager, NMIT, TestQuest

Responsibilities:

  • Responsible for final delivery(TA Acceptance) of DM/FOTA & Multimedia to the customer(Vodafone-Europe,MetroPCS & Sprint-US, China Unicom-China)
  • Responsible for QCPT (Quality, Cost, Process, Time) for the project.
  • Responsible for handling the Development & Test Activities for the project.
  • Responsible for all Risk Management Plan & Resource Management for the handled projects.
  • Conducting daily meeting with customer for status update, issue clarification & other reports.
  • Ensures Standard Operating Procedures (SOPs) and other guidelines/procedures are followed for internal and external change requests
  • Responsible for Supporting the above module after release to market(POST RELEASE SUPPORT- Dev & Test)
  • Responsible for the process(TR1 to TR5) and quality of the above components
  • Responsible for achieving the goals in the projects.
  • Involved in Test defect leak analysis and Test analysis and Design.
  • Involved in Automation Test Scripting and Execution.
  • Organizing for a presentation in front of top management for presenting the implemented projects by the team
  • Responsible for people management and leadership, Team building, sustaining recruiting, and performance evaluation of reporting employees.

QA Lead- testing

Confidential

Platform: Android, Qualcomm BREW, BUIT, UIOne & Android

Specific Tools Used:QPST, QXDM, QCAT,PST 5.0 General, PUSH, Radiocomm, RTManager, NMIT, TestQuest

Responsibilities:

  • Involved in Pre TR3 activities and Test Execution.
  • Involved in development of test application for all APIs based projects (ECIC).
  • Involved in Test case design, Automation Test Scripting & Execution.
  • To coordinate for successful implementation of Projects / Improvements identified by the teams
  • Involved in functionality, Interaction, Stress, Performance, Acceptance testing of the handset components.
  • Responsible for daily tracking and guiding the team members technically.
  • Involved in Test defect leak analysis and Test analysis and Design.
  • Responsible for design & developing a automation framework for the modules.
  • Involved in supporting the above module after release to market(POST RELEASE SUPPORT)
  • Involved with the development team testing and sharing those experience with the test team.
  • Coordinating with the team manager for the project planning.
  • Responsible for delivering (TR4A quality) the mobile application modules
  • Responsible for Supporting the above module after release to market(POST RELEASE SUPPORT)
  • Responsible for daily tracking and guiding the team members technically.

Test Engineer

Confidential

Responsibilities:

  • Involved in Test environment setup, Test case design, Automation scripting and Execution.
  • Tracking of issues(Defects) and taking logs
  • Raising and Analyzing the CRs.
  • Optimization of Test Case documents.
  • Involved in test leak analysis and active member of CCB meeting.

Software Engineer- Consultant

Confidential

Responsibilities:

  • Involved in Test environment setup, Test case design, scripting and Execution
  • Tracking of issues(Defects) and taking logs
  • Raising and Analysing the CRs.
  • Involved in testing of MMS in accordance to MRS documents
  • Optimization of Test Case documents.
  • Involved in test leak analysis and active member of CCB meeting.
  • Involved in Network Setup of OMCR.
  • Involved in Installation of OMCR Software and Database Applications.
  • Involved in software up-gradation of GSR5 in OMC, BSC and RXCDR’s.
  • Involved in Basic Solaris Administration tasks for maintaining OMCR Network.
  • Involved in writing shell scripts for Solaris Administration tasks.
  • Involved in Day to Day Maintenance of BTS and BSC through OMCR Remote login.
  • Involved in Solving Technical problems Occurred in sites by giving Instructions to BSS Engineers.
  • Maintaining service affecting parameters like Call Volume, Handover success rate by running daily PM (Performance Management) Statistical report.
  • Preparing future enhancement plans for the network by keeping Revenue Generated database from network elements (BSC or RXCDR).
  • Involved in Preparing Function Specification of BTS and BSC.
  • Involved in Preparing Connectivity Diagram of XBL (BSC to Remote Transcoder Link) and MTL (Message Transfer Link).
  • Maintenance of E1 (2.048Mbits/sec Link) Connectivity between BTS, BSC, RXCDR and MSC (Mobile Services Switching Center).
  • Maintenance of E1 Connectivity between MSC and PSTN DDF.
  • Involved in Maintenance of 260 BTS and 7 BSC’s of BSNL Tamilnadu telecom circle through OMCR.

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