Release Management Resume Warren, NJ - Hire IT People

SUMMARY:

Program leader who consistently delivers strong outcomes across various projects.
Utilizes diverse Marketing, Quality Assurance (QA), Information Systems and User Acceptance Testing background to excel in identifying and streamlining business/IT processes to meet organizational goals throughout the Systems Development Life Cycle (SDLC).
Effective in achieving consensus and maintaining long - term, productive relationships in multi-vendor environments.
Adept in PMBOK guide project management and QA fundamentals.
Lean Confidential Belt Certified and Confidential trained including in process fundamentals.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Warren, NJ

Release Management

Responsibilities:

Launched over 200 new real-time mobile notifications embedded within custom applications during platform consolidation project that provided significant cost savings and enhanced performance.
Established unprecedented communications delivery rates to a standard daily average of over 98%.
Implemented communication aliases minimizing spam issues to less than 5%.
Conceived, illustrated and documented system process flows for the lifecycle of notification deliveries to the customer base in order to encourage continuous incremental improvements.

Confidential

Project / Program Manager

Responsibilities:

Implemented 600+ prepaid customer triggered system notifications across 14 major product releases.
Improved the custom notification module tool directly impacting customer’s lifecycle.
Realized a $50K+ annual cost savings thus improving the notification implementation process by eliminating redundancies.
Implemented custom cataloging system that provided issues transparency to business owners to improve decision making capabilities.

Confidential

Communications Delivery Manager

Responsibilities:

Implemented 100+ new prepaid systemic notifications across 6 major releases.
Implemented Master Public Safety Answering Point verification project that improved GPS caller location accuracy in collaboration with the Confidential 911 services office.

Confidential

QA Engineer

Responsibilities:

Developed system and use cases for backend and frontend applications for 14 releases.
Improved testing and development cycle of all systemic notifications campaigns, and improved quality and speed of deliveries, by streamlining the UAT process exceeding management team expectations.

Confidential, Norwalk, CT

Senior QA Analyst

Responsibilities:

Tested existing and new code per release cycle, and documented source per cycle.
Worked in concert with documentation and review group to identify needs and deliver consistently and to the highest quality.