SUMMARY:

• Over fifteen years of experience in IT industry with specialization in Software Quality Assurance.
• Successful, progressive experience in all phases of the Software Development Life Cycle (SDLC).
• Extensively analyzed business requirements and use cases while developing detailed manual and automated scripts.
• Proficient in writing test plans, test cases, defect management plans, reporting and tracking defects.
• Manual and Automated Integration, regression and functional testing for both Web based and Client/Server environments utilizing automated testing tools.
• Experience in writing SQL scripts and testing procedures.
• Performed non - designated Lead duties from start to end of the project life cycle.
• Strong understanding of the business process, scope definition of the project and user and system requirements.
• As QA Analysts collaborated with Business Analysts and Development team to design documentation and make collective decisions on critical issues.
• Experienced in interacting with Stakeholders, User Clients and Developers, and participated in requirements and design meetings in order to fully understand the needs and goals of each parts respectively.
• Effective combination of Logical, Analytical, Communication and Documentation skills.
• Ability to work in a team environment with self-direction, great organizational and time management skills.

TECHNICAL KNOWLEDGE & SKILLS:

Hardware/Systems/Platforms: Windows (9x/ 200x/NT/XP); OS2; UNIX; Apple, MAC (6, 7, 8, 9); IBM 3270, 5250; GUI; WEB; Operating Scitex and workstations, Windows Servers

Mainframe Programs: BNM PCF; OPCF; Non-Mons; Monetaries; New Accounts; Account Transfers, Infoman; TSO; TSO - DB2; Proterm; JCL; OS JCL; TVA; CICS; WFS2OARS; SARS; IOF; BSFACT; HTML; JAVA; API White Paper; ODBC; SQL; DB2; Roscoe

Applications & Languages: MS Office (Word, Excel, Access, PowerPoint, Visio, Outlook); Lotus Notes, SQL, VB 6.0, Adobe Suite (PhotoShop, PageMaker, Illustrator); 3270, 5250 Emulation, First Test; First Query; CorVu; Macromedia Freehand; Crystal Reports; KIP America Wide; Profit 21

PROFESSIONAL EXPERIENCE:

Quality Assurance Analyst

Confidential

Responsibilities:

• Performed manual integration, system and regression testing of GUI .NET programs.
• Created automated regression test utilizing Visual Studio 2013 and Bad Boy Software
• Wrote and executed test plans and scripts for Small to Large sized projects.
• Provided upper management status reports on each project or issue resolution.
• Tracked all identified issues utilizing Visual Studio and followed to resolution.
• Created System Stress Test’s utilizing Visual Studio 2013 and Badboy Software
• Modified XML files and validated then against Schema utilizing Oxygen XML Developer

Business Analyst Consultant

Confidential

Responsibilities:

• Performed manual integration, system, regression and User Acceptance testing on all facets of Xpressions Project
• Performed manual testing on Oracle upgrade
• Provided management status reports on each project or issue resolution.
• Tracked all identified issues utilizing Quality Center and followed to resolution.
• Trained new consultants on how the system operates both on and off shore groups
• Created test matrix for use by the development team.

Quality Assurance Analyst Consultant

Confidential

Responsibilities:

• Performed manual integration, system and regression testing of GUI .NET programs.
• Created automated regression test utilizing Visual Studio 2010
• Wrote and executed test plans and scripts for Large sized project.
• Provided upper management status reports on each project or issue resolution.
• Tracked all identified issues utilizing Visual Studio and followed to resolution.
• Created System Stress Test utilizing Visual Studio 2010

Quality Assurance Analyst Consultant

Confidential

Responsibilities:

• Perform manual and automated integration and regression tests on several .Net projects
• Created risk matrix to help define most relevant of test cases
• Utilizing Badboy automated testing software to create automatic integration scripts using record and play function then modify for each test case.
• Inserted error notification script where issues may arise
• Create Access database’s to be used for parameterization during testing
• Logged all bugs on to an excel spreadsheet

Quality Assurance Analyst Consultant

Confidential

Responsibilities:

• Determined test cases utilizing design and requirements documentation
• Created Test plans and scripts utilizing QTP 10.0
• Created risk matrix to help define most relevant of test cases
• Manually tested several web based GUI projects for off-site customers
• Verified data populated database correctly utilizing DB Visualizer.
• Worked directly with the end user during acceptance testing.
• Tracked defects utilizing HP Quality Center and JIRA and followed to resolution
• Mentored several coworkers in QA best practices
• Configured several Virtual machines utilizing VM Ware in order to facilitate testing in multiple environments

Database Analyst / Quality Assurance Analyst Consultant

Confidential

Responsibilities:

• Verified accuracy of monthly market Zone Gold updates for 40+ customers.
• Utilizing IQL (Interactive Query Language), Putty Telnet, and several proprietary database build tools.
• Verified Data was mapped correctly and was in the proper format string, numeric etc before building database.
• Verified data and data fields were of correct length and placement before building database.
• Reported any issues with testing proprietary GUI software directly to developers
• All issues relating to the databases were reported to Project manager.
• Performed manual testing of the final GUI program to verify final outcome.
• Increased efficiency of testing this project by utilizing Excel Confidential ’s.

Confidential, Omaha, NE

Quality Assurance Specialist Consultant

Responsibilities:

• Lead a team tasked with evaluating automated testing software which included Mercury Quick Test Professional, HP Quality Center, IBM’s Rational Robot, Compuware’s QA Run, Original Software’s Test Drive-Gold and Badboy Web Testing software.
• When evaluating this software we primarily used the record and play mode and modified recorded scripts as needed.
• Inserted parameterization points as needed and used the advanced Active Data wizard for creating needed data sets.
• Searched for and evaluated open source automated test tools to meet company needs.
• Performed manual and automated integration, system, regression, load, and acceptance testing of several .Net projects in an Agile environment.
• Worked directly with the end user during acceptance testing.
• Compiled data utilizing Excel for QTP parameterization use.
• Performed weekly manual and automated software smoke tests.
• Wrote and executed test plans and scripts for large, complex GUI projects.
• Facilitated daily meetings to review issues with managers; reported status to managers.
• Tracked all identified issues utilizing JIRA and followed to resolution.
• Worked closely with Project Team and Business Analysts to identify issues and risks and the drive to resolution.
• Performed manual integration, system, regression testing of GUI .NET programs.
• Wrote and executed test plans and scripts for medium sized project.
• Provided upper management status reports on each project or issue resolution.
• Tracked all identified issues utilizing QA Tracker and followed to resolution.

Confidential, Omaha, NE

System Admin/Technical Assistant

Responsibilities:

• Managed a small AIX network consisting of twelve work stations and three terminals.
• Maintained all work stations and installed updates and new equipment.
• Used VB scripting to automate administrator tasks.
• Compiled monthly sales, profit, commission, inventory and sales tax reports.
• Maintained Profit 21 databases and used Adobe reports to create purchase orders and quotes.

Confidential, Des Moines, IA

DBA Consultant

Responsibilities:

• Designed and created several Access databases and Crystal Reports.

Confidential, Omaha, NE

QA Analyst

Responsibilities:

• Trained new employees on testing procedures, processes, tools and best practices.
• Wrote and executed test plans and scripts for large complex legacy and .Net projects.
• Performed manual and automated integration, system, regression, load, and acceptance testing.
• Worked directly with the end user during acceptance testing.
• Created spreadsheets for testing parameterization and used Crystal Reports to extract data.
• Facilitated daily meetings to review issues with managers; reported status to managers.
• Updated department documentation as testing processes and procedures changed.
• Participated in annual benchmarking to identify areas of improvement and implement changes.
• Researched and evaluated automated testing software, designed new test plan template.
• Participated in Requirements Gathering and Program design meetings

Confidential, Omaha, NE

Production Manager

Responsibilities:

• Managed daily operations of a reproduction copy shop and supervised team of ten employees.
• Created technical drawings, blueprints and job requirement books.
• Streamlined operations which increased total production sales by 25%.

Confidential, Omaha, NE

Systems Administrator

Responsibilities:

• Designed and implemented digital prepress department on time and under $250,000 budget.
• Used VB scripting to automate administrator tasks.
• Trained personnel on system use and maintenance.

Confidential, Omaha, NE

Systems Administrator/Prepress Operator

Responsibilities:

• Administered Windows NT network consisting of twenty-nine work stations.
• Used VB scripting to automate administrator tasks such as changing NTFS file permissions.
• Installed and tested all new equipment and trained personnel on use and maintenance.
• Performed Beta Testing of new Software products before final production and release.