Summary

15+ YEARS experience in managing QA, Functionality, System, Integration, Backend and Regression testing in large and complex environments.

Program Manager wif 10 years of experience dat spans across a diverse range of software application industries

• Banking applications (Mortgage, Sales and Service, Teller and Credit bureau)
• Health Care (complex and large environments)
• Financial Industry (wif complex environments)
• Online Banking applications (Mortgage, Sales and Service, and Credit bureau)
• Travel
• Point of Sales
• Database Management Software Systems
• Data Warehousing
• PMI member
• PMP
• Confidential Best Practices
• Test Management
• Team Development
• Development Management
• Process Design & Implementation
• Mentoring & Career Planning
• Hybrid and Waterfall Project Management
• Process Documentation
• Product Implementation

TECHNICAL SKILLS

• QC/ALM
• Hybrid Agile and Waterfall
• Rally
• IBM mainframe environment
• DB2
• JCL
• COBOL
• SQL
• Window servers
• Client Server
• Web Sphere
• racle/SQL
• Java
• JavaServerPages
• J2EE
• UNIX shell scripting
• QTP (Quick Test Pro)
• UNIT Windows Operating Systems
• SharePoint
• Clarity
• TOAD
• SFTP (data transfer)
• e - Commerce.
• QC/ALM. CMMi Capability Maturity Model
• KnowledgeNet (Product lifecycle Management) VB Scripting
• PLM
• XML/HTML
• Oracle Retail
• IBM DB2
• SQL Scripting
• Web Server
• Oracle
• NT Windows
• SQL Server
• AS/400
• WinRunner
• Shunra Virtual Enterprise automated tool
• Microsoft Word
• Power Point
• excel
• Project manager.

Confidential

Program Manager

Responsibilities:

• Responsible for overall coordination, status reporting and stability of projects/program. Current project is 70 million in budget.
• Establishing and implementing project management processes and methodologies for project/program test community to ensure testing activities are delivered on time, adhere to high quality standards and meet customer expectations.
• Leading activities across numerous functions to meet teh technology objectives of a given program this includes scope, budget, and schedules.
• Partnering wif all stakeholders.
• Developing and managing comprehensive program/project plans, which identify objectives, strategy, risks/risk mitigation, budget, effort estimates and schedule for new product development.
• Identifying opportunities for improving overall business performance of teh program.
• Maintaining a matrixes environment, working wif ITG groups, development teams, data and environment support teams, test analyst. This position required good communication skills.

Confidential

Program Manager

Responsibilities:

• Providing management leadership to a large-scale and complex Credit Bureau Reporting & Disputes test environment.
• Responsible for overall coordination, status reporting and stability of projects/program.
• Establishing and implementing project management processes and methodologies for project/program test community to ensure testing activities are delivered on time, adhere to high quality standards and meet customer expectations.
• Leading activities across numerous functions to meet teh technology objectives of a given program this includes scope, budget, and schedules.
• Partnering wif teh Program Director and core team members.
• Developing comprehensive program plans, which identify objectives, strategy, risks/risk mitigation, budget, effort estimates and schedule for new product development.
• Identifying opportunities for improving overall business performance of teh program.

Confidential

 Manager

Responsibilities:

• Responsible for overall coordination, status reporting and stability of projects/program.
• Establishing and implementing project management processes and methodologies for project/program test community to ensure testing activities are delivered on time, adhere to high quality standards and meet customer expectations.
• Leading activities across numerous functions to meet teh technology objectives of a given program this includes scope, budget, and schedules.
• Partnering wif teh Program Director and core team members.
• Developing comprehensive program plans, which identify objectives, strategy, risks/risk mitigation, budget, effort estimates and schedule for new product development.
• Identifying opportunities for improving overall business performance of teh program.
• Building Best Practices for test planning, preparation, execution and ensuring dat teh established processes are followed.
• Performance reviews and career improvement.

Confidential

Program Manager

Responsibilities:

• Responsible for overall coordination, status reporting and stability of projects/program.
• Establishing and implementing project management processes and methodologies for project/program test community to ensure testing activities are delivered on time, adhere to high quality standards and meet customer expectations.
• Leading activities across numerous functions to meet teh technology objectives of a given program this includes scope, budget, and schedules.
• Developing comprehensive program plans, which identify objectives, strategy, risks/risk mitigation, budget, effort estimates and schedule for new product development.
• Identifying opportunities for improving overall business performance of teh program.
• Driving System Performance testing activities for On-Shore and Off-Shore projects.
• Responsible for teh overall governance of teh program as well as teh delivery of teh program objectives and planned outcome.
• Developed SPE Test Strategies, LOE (level of effort) assessments, schedules.
• Responsible for overall coordination, status reporting and stability of projects/program.
• Establishing and implementing project management processes and methodologies for project/program test community to ensure testing activities are delivered on time, adhere to high quality standards and meet customer expectations.
• Leading activities across numerous functions to meet teh technology objectives of a given program this includes scope, budget, and schedules.
• Partnering wif teh Program Director and core team members.
• Developing comprehensive program plans, which identify objectives, strategy, risks/risk mitigation, budget, effort estimates and schedule for new product development.
• Identifying opportunities for improving overall business performance of teh program.
• Acting as an advocate to teh business stakeholder, by organizing, scheduling, coordinating all activities and training required for teh business stakeholders involvement in testing.
• Working wif Project Managers to develop project schedules and level of efforts for UAT related activities.
• Partnering wif teh automation teams to integrate and plan automation test scripting.
• Managing teh defect, issue, and risk processes.

Confidential

Program Manager

Responsibilities:

• Responsible for overall coordination, status reporting and stability of projects/program.
• Establishing and implementing project management processes and methodologies for project/program test community to ensure testing activities are delivered on time, adhere to high quality standards and meet customer expectations.
• Leading activities across numerous functions to meet teh technology objectives of a given program this includes scope, budget, and schedules.
• Partnering wif teh Program Director and core team members.
• Developing comprehensive program plans, which identify objectives, strategy, risks/risk mitigation, budget, effort estimates and schedule for new product development.
• Identifying opportunities for improving overall business performance of teh program.

Confidential

Program Manager

Responsibilities:

• Responsible for overall coordination, status reporting and stability of projects/program.
• Establishing and implementing project management processes and methodologies for project/program test community to ensure testing activities are delivered on time, adhere to high quality standards and meet customer expectations.
• Leading activities across numerous functions to meet teh technology objectives of a given program this includes scope, budget, and schedules.
• Developing comprehensive program plans, which identify objectives, strategy, risks/risk mitigation, budget, effort estimates and schedule for new product development.
• Identifying opportunities for improving overall business performance of teh program.
• • Ensure vendor adheres to Confidential testing process and methodology
• • Monitor test project plan and escalate deviations when required.
• • Ensure vendor validates dat requirements are testable.
• • Review and sign-off of master test plans.
• • Ensure defects are managed in timely manner and facilitate TEMPTEMPeffect defect triages.

Confidential

Test Manager

Responsibilities:

• Managing a team of 50 in multiple locations, off-shore and on-shore testing teams.
• Identified and Developed MBNA's Credit Card cycle system and schedule process.
• Managed and maintained teh Change Management schedules for all Confidential testing credit card process activities.
• Responsible for overall coordination, status reporting and stability of projects/program.
• Establishing and implementing project management processes and methodologies for project/program test community to ensure testing activities are delivered on time, adhere to high quality standards and meet customer expectations.
• Leading activities across numerous functions to meet teh technology objectives of a given program this includes scope, and schedules.
• Developing comprehensive program plans, which identify objectives, strategy, risks/risk mitigation, budget, effort estimates and schedule for new product development.
• Identifying opportunities for improving overall business performance of teh program.
• Coordinate all environment code " Confidential " to teh test environment.

Confidential

Sr Confidential Manager

Responsibilities:

• Managing Confidential projects off-shore and on-shore testing teams in a 24 hour Confidential test team.
• Managed and coordinated overall planning and deliverables for Confidential testing activities for Confidential Confidential Web Base lending applications.
• Designed and developed a training program for test engineers, resulting in improved delivery of Quality of Confidential product by 98%.