SUMMARY:

• 8+ Years of SQA Analysis experience in both Manual and Automated testing wif Client - Server, Web Based, and Mobile Applications.
• Manually Tested each and every module of the application on Quality Center and verified against the expected results.
• Worked on various platforms and environments in Financial (Credit Card, Banking & Investment) , Insurance, Healthcare and Automotive LOBs.
• Comfortable wif various Industry Leading Operating Systems (Windows - NT/98/95/2000/XP, UNIX, iOS and Android).
• Strong experience testing the functionality of websites across Multiple Browsers (Internet Explorer, Firefox, Safari, etc.)
• Strong experience testing the functionality of application across Multiple Platforms (PC, MAC, Smart Phone etc.).
• Monitor, review, process and validate all Credit Card Scenario wif TSYS.
• Expert in manipulating APR's, Temporary APR, Promo, Transactions (Balance Transfer, Foreign, Wire, etc), NSF (Non Sufficient Fund) through different Channels, Groups, CC & CF in TSYS through different TSYS screen (me.e. WAGN, ACAR, AAPM, MALA, MATO, WCSA, IPEV, MCNA, MCGI, MACI, MMCL, IFCC, IFCA, MXFR, IAED, IACT, IAPS, ICAU, MACL, WCCO, MPTI, MCSR, MASC, MCSC).
• Skilled in d Confidential prepping of different channels like AU/CO/Lost/Fraud/Reissue/Renewal through TSYS.
• Soft Knowledge on ISO 8583.
• Expert in testing Banking / Financial (Personal, Business, Consumer Finance, Investment & Credit Card) applications.
• Solid experience in Full Trade Life Cycle and Trade Capture System.
• Solid noledge on Fixed Income and Equity products.
• Attended session for ETL/BI/D Confidential warehouse . Solid noledge on OLTP, OLAP, Dimension Table, Fact Table, Star Schema Design / Snow Flake Schema Design, Workflow Monitor & Transformation in Informatica.
• Very good exposure of mobile application testing (native applications) on wide range of Mobile handset of different vendors which includes iPhone, Samsung, Google Nexus.
• Solid experience in Full Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) from project definition to post-deployment documentation.
• Worked in various development methodologies such as Waterfall, Agile (Scrum), V-Model.
• Expert in Quality Center (QC 9.5) & ALM (11) wif 7 years of User/Admin (C reating
• Projects, Adding/Deleting Users, Provide access to Users, Assist users in HP ALM installation ) experience of Test and Defect Management. Trained QC to the new hires.
• Extensive use of bug tracking tools like HP Quality Center, JIRA, Rally, Bugzilla for identifying, analyzing, documenting and reporting defects.
• Coordinated and organized testing efforts between offshore and onsite team (QA, Dev, PM, BA, SME).
• Work wif project teams and participate requirements review to ensure testability of functions and applications as per Business or Technical Priorities and are approved by appropriate Stake Holders .
• Proficient in developing and executing high quality Test Plan, Test Cases and Test Scripts from Requirements documents, Design Documents, Use Cases, Workflows, Activity Diagrams, D Confidential & Process Modeling.
• Expert in Project Estimation via Working group & Requirements documents.
• Expert in creating Requirements Traceability Metrics (RTM).
• Skilled in analyzing Gaps and Overlaps and outlining appropriate approach for testing.
• Proficient in various types of testing, such as Smoke, Functional, Integration, Backend, Black box, Systems, End to End, Regression, User Acceptance(UAT) for Web (N-Tier) and Client/Server Applications.
• Supportive during User Acceptance(UAT) conducted by the customer, wif activities like consultation, documentation of issues/bugs. Also coordinate User Acceptance(UAT), ensuring that issues are identified, tracked and resolved in a timely manner.
• Expertise in Web Services testing and XML testing using Soap UI.
• Experienced in developing robust Automated Test Script and Automation Framework using HP Quick Test Professional(QTP).
• Create and manage the Functional libraries and Recovery Scenarios .
• Strong noledge of d Confidential base Schemas, SQL Languages, querying Tools (such as TOAD, SQL developer, DbVisualizer) using Oracle, My SQL and proficient at performing D Confidential base Testing, and d Confidential manipulation.
• Quality Check for d Confidential consistency from standard XML formats (XSD and XML Schema) by using Altova XMLSpy.
• Execute Performance / Load / Stress, creating Virtual Users, using VuGen and other non-functional Testing using LoadRunner.
• Participate in project wrap-up and Lesson Learned meetings, identify and list out issues and challenges of the project.
• Present RAG Report wif metrics to customer/higher management.
• Analyze document and report quality metrics.
• Participating in risk assessment and risk mitigation activities wif the core team.
• Tracking defects and work wif Project Manager and development team to resolve defects and effectively mitigate risks.
• Participate in all Project meetings and organize defect meetings and Triage.
• Highly flexible and able to make quick assessments of needs and priorities.
• Strong problem solving and decision making skills.
• Detailed oriented and a Self-Starter.
• Demonstrated proficiency in handling multiple tasks/projects in a fast-paced environment, often wifin tight time frames.
• A positive attitude, while maintaining the highest level of professionalism to meet the expectations of corporate culture.

TECHNICAL SKILLS:

Manual, Automated and Load Testing: ALM 11, HP Quality Center (QC 9.5), Quick Test Professional (QTP) v10.0, Load Runner, Bugzilla, Jira (Server 7.0), RallyFamiliar wif testing application developed on following Languages & Platforms: XML, C, C++, Core Java, ASP, PHP, .NetScripting Languages: VB ScriptD Confidential bases: Oracle, MYSQL, Sybase, Confidential DB2, Access

DB Tools: TOAD, SQL Developer, DbVisualizer

Design/CASE Tools: MS Project. MS Visio

Operating Systems: Windows - 98/2007/XP/2000/NT, MS DOS, UNIX

Methodology: Waterfall, Agile(SCRUM)

Microsoft Software: MS Office Suite (MS Excel, MS PowerPoint, MS Publisher, MS Outlook, Microsoft Lynch)

Mainframe / Credit Card & Merchant Processing: TSYS

BI/ETL/D Confidential warehouse Testing: Informatica

Mobile Application Tool: Perfecto MobileCustomer Communication Management (CCM): HP Exstream

Web Service Testing: Soap UI (4.5)

XML Editor: Altova XMLSpy

PROFESSIONAL EXPERIENCE:

Senior QA Analyst,

Confidential, New York, NY,

Roles and Responsibilities:

• Responsible in reviewing Use Cases and functional requirements wif the Business analyst in walk through.
• Analyze the requirements and mapping them to application functionality.
• Involved in initial Requirement Analysis phase and understanding user stories defined in Jira.
• Designed Test cases from Requirements, Functional Specifications and Design Documents.
• Manually tested each and every module of the application on Quality Center and verified against the expected results.
• Execute the Functional Testing, Integration Testing, Regression Testing, User Acceptance Testing and Validation Testing.
• Create Test Plan, Test Scenarios, and Test Cases for all the Sprints.
• Follow Agile (SCRUM) Methodologies for all the Phases of SDLC.
• Perform Web Services and XML testing using SoapUI.
• Test the Web Service by giving input in WSDL and checked the responses per requirement document.
• Verify the input XML and the output XML for D Confidential Transmission.
• Retrieve d Confidential based on test criteria using SQL Developer.
• Responsible for reporting and tracking the bugs using JIRA.
• Responsible in Defect status meeting daily wif the project team to discuss the issues reported in QA life cycle.
• Soft skill in Team Foundation Server (TFS).

Environment: Quality Center 11 (ALM), Quick Test Pro v10, Oracle, SQL Developer, PL/SQL, C#, .NET, VB, Window 7/XP/Vista, HTML, XML, XSD, WSDL, Web Services, JIRA, Agile (SCRUM), Rally, SOAPUI.

Confidential, Newark, DE,

Responsibilities:

• Analyzed the Test plan , which detailed the testing scope, strategy, test requirements and necessary resources.
• Manual testing using Quality Center to develop test cases, Multiple Test scripts , executing and logging defects.
• Manually tested each and every module of the application on Quality Center and verified against the expected results.
• Involved in Functional, Integration, Regression, SIT and User Acceptance Testing (UAT) .
• Execute Trade related scenario.
• Validate Position, Reconciliation, CUSIP, T+3, Coupon, Static Maintenance D Confidential, Custodian ID.
• Ensured to fulfill all requests made for TSYS / Credit Card. Expert in manipulation of Account's standard APR, Overriding APR, adding applicant/user through AU/CO channel, posting Transaction - BT, Cash Advance, Purchase, Dispute Transaction, adding PROMO, changing Trigger Rule & MAXP through different TSYS screen (me.e. WAGN, ACAR, AAPM, MALA, MATO, WCSA, IPEV, MCNA, MCGI, MACI, MMCL, IACT, IAPS, ICAU, MACL, WCCO, MPTI, MCSR, MASC, MCSC).
• Expert in Interest Charge validation & posting Transaction.
• Ensure the functionality of mobile application testing (native applications) on wide range of Mobile devices.
• Well aware of the Business Rules & Pre-requisites for all the disclosures.
• Review and approval of documents before being sent out by project manager.
• Support the use of Quality Center for Requirement Traceability Matrix Tracking and test execution for multiple releases.
• Executed test cases Manually to verify the expected results, worked wif technical designers and architects to understand the requirements for test environment setup.
• Provided a daily test execution report that includes Test Matrix, percentage complete and defect reports.
• Conducted Defect Triage Meetings wif the required parties after defect analysis to prioritize defect resolutions.
• Defined and prepared of Test D Confidential .
• Vast experience of creating test cases based on Functional Specification .
• Work wif client services to ensure the quality of delivered software.
• Knowledge of Statement validation.
• Escalates defect issues to Project Team.
• Escalates development issues to Technical Team.

Environment: & Tools: ALM11, Quick Test Pro, TSYS, TOAD for Oracle 11g, Sybase, PL/SQL, ALTOVA XMLSpy, C#, .NET, VB, Windows 7/XP, HTML, Web Services, Internet Explorer, Waterfall.

Confidential, Long Island, NY,

Responsibilities:

• Analyzed the Test plan , which detailed the testing scope, strategy, test requirements and necessary resources.
• Verified Requirements Coverage by conducting walkthrough meetings of test plan, and scenarios wif business analysts, project manager and test lead.
• Manually tested each and every module of the application on Quality Center and verified against the expected results.
• Fully involved in analyzing Business Requirement Documents and writing related Test Plan.
• Developed Test Cases for Multiple Applications to cover overall quality assurance testing.
• Manual testing using Quality Center to develop test cases, Multiple Test scripts , executing and logging defects.
• Involved in Smoke , Functional, Integration, Regression and User Acceptance Testing (UAT) .
• Functional testing for different Platforms for Mobile Application, Bug Logging and Tracking.
• Created and processed new accounts for credit card.
• Ensured to fulfill all requests made for TSYS / Credit Card. Checking Account, Customer General information, Monitoring Transactions, Changing Status Codes in different TSYS screen (me.e. WAGN, ACAR, MCNA, MCGI, MACI, MMCL, IACT, IAPS, ICAU, MACL, WCCO, MPTI, MCSR, MASC, MCSC).
• Testing the applications developed for touch screen phones.
• Worked on test scripts to handle changes in the objects while testing GUI Application in the testing environment.
• Validate loan file validation ID in Unix Server (after running job), Doc4 Application and in D Confidential base, sent by upstream team.
• Wrote and executed SQL queries to validate test results.
• Support the use of Quality Center for Requirement Traceability Matrix Tracking and test execution for multiple releases.
• Able to manage error detection, defect management and recovery.
• Created SQL queries for back end d Confidential validation.
• Developed automated VB scripts using QTP for Functionality, Security and Regression Testing.
• Executed test cases Manually to verify the expected results, worked wif technical designers and architects to understand the requirements for test environment setup.
• Provided a daily test execution report that includes Test Matrix, percentage complete and defect reports.
• Reported the Coverage Status of test performed on daily/weekly basis.
• Conducted Defect Triage Meetings wif the required parties after defect analysis to prioritize defect resolutions.
• Participated in weekly Project Status Meeting and updated the testing progress.
• Reviewed important reports prepared on every day, weekly and monthly basis.
• Processed all monetary transactions keeping up wif set guidelines.

Environment: & Tools: ALM11, Quick Test Pro, Perfecto Mobile, Oracle, TOAD, PL/SQL, ALTOVA XMLSpy, C#, .NET, VB, Windows 7/XP/Vista, HTML, Web Services, Internet Explorer, Waterfall, JIRA.

Confidential, Owings Mills, MD Dec,

Responsibilities:

• Work in the Agile development environment wif frequently changing requirements and features set.
• Good understanding of Agile software development lifecycle (iterative and incremental)
• Follow Agile (SCRUM) Methodologies for all the Phases of SDLC.
• Involve in daily scrum meetings and weekly defects meetings to track the progress of the testing phase.
• Collaborated wif testers and developers and responsible for Preparing Test Plans and Writing Test Cases, Test scripts by analyzing system requirements.
• Assisted clients and developers and ensured that test case prepared was comprehensive in nature.
• Generated Test Scenarios and Test D Confidential ; executed tests, Created Defect Reports.
• Performed Positive and Negative Testing.
• Coordinated wif developers performed various forms of testing including GUI, Smoke, Functional, Regression, Integration, System Testing.
• Execute test cases manually and report defects using JIRA; verify fixes and closed bugs during regression testing.
• Perform Web Services and validate Request and Response XML testing using Soap UI.
• Retrieve the WSDL via Web Services discovery endpoint URL into Soap UI.
• Developed Test Cases and Validated SOAP response using various assertions such as X path, Contains, SOAP Fault, Schema Compliance etc.
• Testing of Web Services using web services client generated using SOAP UI to track request and response SOAP Messages .
• Performed Back-end testing using SQL Queries to make sure that d Confidential entered has been uploaded correctly into the SQL D Confidential base.
• Developed test cases for Keyword and D Confidential Driven Testing in QTP to check the functionalities of the application.
• Used Descriptive Programming in QTP and Shared Object Repository method.
• Performed testing on both Web-Based application as well as different Client Server Applications.
• Identified and resolved project related issues, escalating to Management when necessary.
• Created Progress Reports to ensure appropriate test coverage and results.

Environment: JIRA, QTP (10.0), Agile (SCRUM), Soap UI, Oracle, Java, .NET, XML, HTML, Windows and Unix, SQL, PL/SQL, SQL Developer for Oracle 9.1, Oracle 10g, MS Office, VB, Windows, Internet Explorer, Bugzilla, Confidential Mainframes.

Confidential, Washington, D.C,

Responsibilities:

• Involved in developing comprehensive documentation like Requirement Traceability Matrix, Test Plans, Bug Reports, and Status Reports etc.
• Wrote the High Level Test Scenarios for the application.
• Involved in writing the Test Plan and Test Cases based on Functional requirements, High level Design documents and low level design documents.
• Involved in whole SDLC (software Development Life Cycle) of the application by doing Integration, Smoke, Functional, Regression, System and User acceptance Testing.
• Performed Cross Browser Testing by testing the application compatibility.
• Created different Traceability Views to Maintain the Traceability of the Requirements and Test Cases.
• Created test design by using Quality Center and Tracked the Defects and Reported the Defects to the concerned persons.
• Frequently Updated the Requirements and Defect Status as per the current status of the testing project using Quality Center.
• Performed D Confidential base Testing by using SQL Queries.
• Created, and managed QTP Test Scripts based on the Requirements, and Scenarios.
• Used Quick Test Professional (QTP) for Regression Testing for automation of multiple modules in the environments.
• Involved in User Acceptance Testing (UAT) of the application.
• Created files and directories by using UNIX commands.
• Planned and worked flexibly to meet the deadlines.

Environment: Quality center (10.0), ALM (1.4), UAT, Oracle, .NET, Windows and Unix, SQL, PL/SQL, TOAD for Oracle 11g, Oracle 10g, MS Office, V-model, XML, IE (8,9,10), Windows.

Confidential, Greensboro, NC,

Responsibilities:

• Involved in creating Functional Test Cases and Regression Test Cases based on business requirements, functional documents and unit test plans,
• Expertise in Functional, Integration, Smoke, Regression, Positive, Negative, GUI and User Acceptance Testing (UAT).
• Maintained and executed test cases using Test Director.
• Reported the bugs, Email notifications to the developers using Test Director.
• Involved in Regression Testing using Quick Test Pro (QTP) via executing the regression scripts.
• Executed SQL commands to verify the d Confidential base.
• Participated in complete Software Development Life Cycle and QA life cycle methodologies in Waterfall model.
• Worked closely wif developers to track and follow through on all software bugs, and provided more information about Bugs, halped them in fixing the bugs.

Environment: Client Server .NET, ASP.NET, VB, Oracle, VB Script, Windows XP, QTP 8.2, Load Runner, XML, Test Director, Test Director, Waterfall.