SUMMARY:

• Over 12 years in QA, leading offshore and having programming background.
• Manual and Automated testing
• Agile and Waterfall Methodology - 3 years of agile experience and 10 years of waterfall model.
• Lead the scrum as a substitute scrum master.
• Professional Scrum Master certified.
• Team player, Leader, coordinator and Individual contributor.
• Experience working remotely.

TECHNICAL SKILLS:

Domain: Oil and Gas, Energy, Telecom/Wireless, Health, Finance and E-commerce domains.

Mobile and Cloud Testing: Test GUI and functionality on Windows 7, MAC OS X, Android, iOS platforms using VMWare.

Software quality assurance: Fu nctional, Black box (Integration, Systems and Acceptance testing), white box (unit testing), SAP-CCS IS/U, iOS/Mobile testing stress/ load, compatibility, recovery/ failover and regression testing, SharePoint.

QA Automation software: Action based testing Test Architect, Confidential QTP, Confidential Load Runner

Content Management System (CMS) - Team site CMS.:

Platforms: Windows 7, Linux 5.8/6.4.

Database systems: Oracle 11i.

PROFESSIONAL EXPERIENCE:

Confidential

Automation/Manual test lead

Responsibilities:

• Responsible in leading Earth modeling project in Decision Space software of Confidential .
• Leading the offshore team in India and Vietnam, assigning work and closely monitoring, coordinating and promptly answering their issues by working during their hours.
• Responsible for Installing and configure client/server environment in Windows 7 and Linux 6.4/5.8.
• Wrote test cases that involves Black Box testing techniques (Equivalent Partitioning, Boundary value analysis, Cause effect graphing)
• Worked in Agile environment. Responsible for automation of my project during 2 week iteration. Attended and actively participated in scrums.
• Worked closely with Product manager to add complicated workflows and get that automated using Test Architect. Monitor workflow and make timeline adjustments as needed.
• Tracked and logged issues in PeopleSoft and maintain test cases in Team Foundation Server(TFS)
• Defects logged and Tracked by the Microsoft TFS (Team Foundation Server), Created Automated test cases, created public and private queries for the team for easy tracking, generated and managed the reports and analyzed the reports.
• Responsible for writing SQL Queries if needed to test the Oracle database (Used Insert, update, delete).
• Working closely with Project manager in getting most of the user stories automated for each release.
• Responsible for writing the action work flow in Test Architect. Involved in testing the API’s using eclipse.
• I created Automation workflows that cover of UI changes, Sessions and perspective changes in the DS Software. The auto scripts helped the manual team in doing the continuous regression testing on each build that came every day.
• Actively involved in writing automated workflows for the performance team in Quality Center.
• Created a SharePoint website for the testing team which was actively used by upper management. The SharePoint had weekly status reports and current activities and show stoppers of our team.

Confidential, St. Petersburg, FL

Sr. QA Test Analyst

Responsibilities:

• Gathering the requirements, writing test approaches and get the business sign off.
• Meet with each country’s representative and generating test plans as per their needs.
• Working with the offshore team and coordinating testing needs for various countries.
• Worked with countries like Sweden, Germany, Luxembourg, China, India and Portugal. Successfully launched sites in various regional languages.
• Responsible for cross browser testing on IE, Chrome, Firefox and Safari.
• Co-ordinated UAT for various countries and updated the siteplan/ sitemap as per their requirements.
• Maintaining requirements, Test plan and Defects in Microsoft Test Manager (MTM).
• Involved in Black box testing (Functional Testing, Integration Testing) and Regression Testing on different versions of the applications.
• Extensively used the Agile “Adaptive” way. Closely working with Developers and Business in order to test the changing requirements and get the release out.
• Responsible for fixing content related defects in team site.
• Managing and documenting the project reviews and feedback in MS SharePoint.
• Maintain automated test scripts using Quick Test Professional.
• Responsible for Mobile App testing. Tested the FRK App for 1. Confidentiality: Does the app keep private data private? 2. Integrity: Can the data be trusted and verified? 3. Authentication: Does the app check to see if you are who you say you are? 4. Authorization: Does the app properly limit privileges? 5. Availability: Can an attacker take the app offline? 6. Non-Repudiation: Does the app keep a record of events for later verification

Environment: Team site,Microsoft Test manaaer, Windows 7, C# application, Agile model, iOS, MS SharePoint 2009, Sort Site, Power Mapper, QTP, MAC, Mobile App testing (Simulators).

Confidential, Houston, TX

Sr. IT specialist Lead- QA Analyst- SAP

Responsibilities:

• Responsible for testing and managing the Product and Rate testing in SAP - Customer Care Service, as a part of the Enterprise testing group dealing with NRG Retail customers.
• Lead and managed the offshore team and resources
• Created the test plan/ strategy for the Rate offers coming into the Test Environment. Delegated tasks with clearly defined responsibility to the offshore team.
• Responsible for functional testing in SAP for different type of Rates, Superuser, Retail customer enrollment (switch/ move- ins), electronic data interchange (EDI) like 814 05, 814 03, 867MR, 867PR for different TDSP s.
• Tested the following SAP modules. SAP IS-U (CCS) - CIC0, EA55, ZE16, EA60.Dunning using business framework, device management, meter reading.
• Responsible for testing billing module which includes payment schemes/budget billing and monthly payments for business customers, residential and CSA (Landlord and tenant scenarios)
• Tested and handled variety of business and retail offer codes, offer types, Rate categories and products like smart meter.
• Responsible for frontend (Retail Customer interaction pages, payment information pages) and backend (testing different operands like LIDA, incentives, penalties, EFLs) for project.
• Created/ executed test cases and reported defects in Confidential Quality Center and automated scripts in QTP.
• Supported project management in task estimation, execution and reporting.
• Served as a QC Admin for entire testing team. Responsible for creating projects, users, templates, granting and revoking user rights, uploading test scripts from excel to QC and training new users.
• Coordinated with UAT, provided initial training and made sure critical issues are resolved right away.
• Tested 22 products in one month, a very challenging deadline were achieved.

Environment: SAP CCS, Oracle, Confidential Quality Center, Windows, .NET, QTP.

Confidential, Houston, TX

Sr. Systems Test Analyst-Lead

Responsibilities:

• Lead and directed the offshore team.
• Responsible for the billing application “Peace” and its upgrade.
• Coordinated with the Business, Development and Management teams on requirements, change-management requests, Use Cases, Test Cases, Level of Effort (LOE) and Timelines for test execution.
• Created and executed high level scenarios and test cases for the customer acquisition and enrollment process.
• Executed manual/ automated tests, planned test schedules, designed test cases and created documentation.
• Reviewed application structures and functionality for white box & black box tests.
• Responsible for Integration Testing, and Regression Testing of the application.
• Tested user interface inconsistency and application functionality.
• Responsible for weekly status updates showing the progress of open issues and automated tests

Environment: QTP, Oracle, Confidential Quality Center/ Test Director 8.0, Java Swing, Windows.

Confidential, Houston, TX

Sr. Quality Assurance Analyst

Responsibilities:

• Responsible for the requirement analysis- mapping the coverage, test case design, Automation test plans, test cases creation of the e-shopping project at Confidential .
• Co-coordinated with the business analysts and created Test plans that covered the storefront and call center.
• Lead the Requirements, Business Reviews and Testing Reviews for the project.
• Managed defects in Quality Center 8.0.
• Created reports and graphs in Quality center 8.0 (Mercury Test Director)
• Trained the testers on the Automation tools QTP and Load Runner. Created reusable modules (reusable Quick Test pro Scripts) for other testers.
• Created, executed test plan and test cases for Black box testing - Integration, Regression and Load testing during the holiday Retail season.
• Verifying logs, batch processes throughout the project.
• Conducted walkthroughs and meetings, to ensure project milestones and deliverables were met.
• Conducted Root Cause Analysis and Defect Resolution for troubleshooting system defects.
• Used Microsoft Windows SharePoint for Issue/Risk Management, document sharing and retention.

Environment: ASP, .NET, Windows 2000/XP, HTTP-HTTPS protocols, HTML, XML, QTP,SQL server, Quality Center/ Test Director 8.0, Load Runner.

Confidential, Minneapolis, MN

Sr. Software QA Analyst

Responsibilities:

• Used Test Director 8.0 to create new database and customized it to meet the requirements of the application, creating test plans, designing and executing in test lab.
• Built Integration and regression test harness and test suite modules for .NET upgrade product.
• Identified and created automated test cases using Win runner.
• Defined and tested workflow within Team Site 6.0, to meet or exceed client requirements.
• Responsible for the backend testing of the content of Team point server. Actively involved in SQL server database testing of the interwoven product content.
• Create Virtual User (VU) Scripts and executed various scenarios using Load Runner.

Environment: ASP, .NET, Java, Windows 2000/XP, Tomcat, HTML, XML, MS SQL Server, Rational Clear Quest, Rational Rose, Rational Clear Case, Rational Requisite pro, Interwoven Team Site 6.0(CMS), Test Director 8.0, MS-Project server.

Confidential, Mountain View, CA

Sr. Software QA Engineer

Responsibilities:

• Analyzed requirements; prepared test plans and white & Integration test cases.
• Created and executed test cases for Load and Performance testing with Silk Performer 6.0
• Responsible for Database testing and scripting.
• Created automation scripts in Silk Performer and simulated a load for 100 to 500 simultaneous users
• Performed Infrastructure and backend testing.
• Created Test plans, Test cases and test data for Polls, Chat tool and Content server.
• Created scripts for load and stress testing on external component like Virage.
• Prepared system test summary reports, with risk assessment, metrics analysis and communicated to all the stakeholders in the release.

Environment: Solaris platform, Windows 2000, Tomcat, JSP, HTML, XML, Oracle9i, SQL, Silk Test, Silk Performer, Rational Clear Quest, Rational Rose, Rational Requisite pro, Agave.

Confidential, Walnut Creek, CA

Sr. Programmer Analyst

Responsibilities:

• Developed a supporting application to send scheduled and triggered mobile alerts, using the OTELcore API, for Verizon Wireless’s Alerting Platform Integrated content modules like FOX sports, TV Guide News/ Prime time line up, Weather Channel’s weather, Entertainment news from Airborne by creating templates, and writing SQL scripts and Beans.
• Validated Content integration from various XML feeds.
• Performed White Box Testing of APIs and integration of APIs with the application.
• Tested and Implemented usage reports using UNIX shell scripts and Oracle SQL.
• Manually tested Application functionality and documented its results.
• Responsible for validation and parsing of XML provided by the content provider; Parsing was done using a DOM and SAX parser.

Environment: Solaris platform with Stronghold, Windows NT/2000, C++, Java, PERL-CGI, HTML, JavaScript, XML, JSP, Oracle8i, SQL, Test Director, Win Runner, Struts, LoadRunner, Clear Quest, LDAP, Simulators.