SUMMARY

• Comprehensive (8 years) of experience in QA Testing.
• Expertise in Automation as well as Manual testing.
• Extensive experience in Functional testing, Performance testing, System testing, Integration testing, Regression testing, Software Design and Quality Analysis.
• Experience in implementation of DataWarehouse Projects. Handled responsibilities of design, creation and maintenance of database for DataWarehouse projects.
• Software quality assurance and testing experience in a wide variety of environments. Expertise also includes in Functionality, compatibility, reliability, usability, installation, security and related test methodologies.
• Expertise in Testing of web application, client - server, multimedia, flash and database projects on Windows, Macintosh and UNIX operating systems.
• Leadership roles in Creation and Execution of QA and Testing Processes, Test Strategies and Test Plans, bug triage and Regression testing.
• Comfortable working solo and in a team environment. Extensive in software testing theories and procedures.
• Expertise in Stress and Load testing creating various Vusers to test teh load handling capacity using Load Runner.
• Proficient in writing UNIX shell scripts and complex SQL queries for verification of data transactions and reports generation.
• Extensively used Automated tools like Compuware's Test Partner, Quick Test Professional (QTP), Win Runner, and Load Runner.
• Expertise in writing & maintaining Test cases using Compuware QA Center and Mercury Interactive's Test Director.
• Experience in White Box, Gray Box and Black Box testing.
• Excellent team player wif good communication skills & into personal skills, able to communicate in four different languages.

TECHNICAL SKILLS

Operating Systems: Windows 7/Vista/XP/NT/2000/9x, UNIX, Linux, Sun Solaris, Mac OS, MS-Dos.

ETL Tools: Informatica 7.1/6.1.

Testing Tools: Compuware/MicroFocus’s TestPartner 6.0/6.0.1, Compuware’s QA Director, Compuware’s Quality Manager, QTP, Win Runner 7.6/7.0/6.0, Load Runner 7.0/7.5, TestDirector 7x, HP Lifecycle Management 11, BugZilla.

Databases: Oracle 10g/9i/8i/8, SQL Server2008/2005, MS Access.

Programming Languages: C/C++, Visual Basic, TSL, HTML/DHTML, CSS, J2SE (Applets, Swing/JFC), JSP, JDBC, ASP.Net, VB.Net.

Web Server: IIS 5.0, Apache.

Application Software: MsOffice 2010/2005/XP/2000, FrontPage, MS One Note, MS Project, MS Visio, SnagIT, WinDiff, WinMerge, Avaya IP Agent 4.0.

Internet Protocols: TCP/IP, FTP, DNS, Mac layer 802.11.

PROFESSIONAL EXPERIENCE

Sr. QA Engineer

Confidential, Bedford, NH,

Responsibilities:

• Developed software quality Test Plans, Test Strategy document, and test cases for Web-based business applications which include enhancements to medical insurance claim processing, customer data analysis, secured access to teh portal.
• Worked wif Business Area Experts and Subject Matter Experts to understand teh business requirements and being a great helping hand wherever requires.
• Implemented Automation framework on testing environment.
• Converted manual test cases to automated scripts using Compuware's TestPartner and QTP for regression testing.
• Executed Automated Smoke test after every new build deployed to teh QA/OPS environments.
• Worked on system and automation tool migrations to assess teh impacts on project.
• Worked on QA Process improvement by reviewing and evaluating existing practices wif standard testing guidelines.
• Performed teh Functional testing, Integration testing, Negative testing, Boundary testing and Browser testing on teh application.
• Performed Performance testing by creating VUsers using HP’s Load Runner
• Created complex queries to perform back-end testing using SQL Server 2008/2005, and using MS Excel to export teh reports for applications.
• Tracked all components to find issues using SQL Analyzer.
• Examined system resources to evaluate any memory leaks and verified computer logs to detect any errors.
• Reporting bugs in Compuware's Test Management tool and compiling bug reports for teh bug triage meetings.
• Working closely wif Business Area Experts and Subject Matter Experts to understand teh business requirements and being a great helping hand wherever requires.

Environment: s/Tools: Windows 7/Vista/XP pro, Compuware/MicroFocus Test Partner 6.1.0, QA Director, QTP 11, HP Lifecycle Management, MSWord 2010/2005, MS Excel 2010/2005, MS Project 2007, MS Visio 2007, MS OneNote, SQL server 2008/2005, WinDiff, WinMerge, SnagIT, TOAD, HeidiSQL, PLSQL Developer.

Confidential

Responsibilities:

• Performed manual testing on GUI as well on database.
• Planned and executed automated scripts for teh Smoke Test using MicroFocus’s Test Partner.
• Performed IVR testing on CTI system to verify teh correctness of call routing functionality.
• Tested ActiveX controls and JavaScript errors in teh application
• Performed IVR testing for remote health coaches using Avaya IP Agent software.
• Being subject matter expert, created Test Strategy, Test Plan, Test Cases and Test Scenarios.
• Recorded all bugs in MicroFocus’s Test Management Tool
• Worked closely wif developers, business analysts to make teh product in better shape.
• Responsible for management of work done information posted on teh SharePoint site.

Environment: s/Tools: Windows 7/XP pro, Compuware/MicroFocus Test Partner 6.1.0, Avaya IP Agent 3.0, MicroFocus’s Test Management Tool, SQL Server 2008, MS Office 2010, MS OneNote..

Dialog Center

Confidential

Responsibilities:

• Performed manual and automated testing on front-end and back-end.
• Created Sub routines, Functions, Classes which can be reused in teh multiple scripts.
• Created Test cases, test scenarios and created test matrix to insure full coverage of requirements
• Checked teh data flow through teh front end to back end and used SQL queries to extract data from database.
• Reported bugs in Compuware's Test Management tool and compiling bug reports for teh bug triage meetings.
• Communicated wif developers, business analysts, and product support test team members to make teh product in better shape.
• Responsible for management of work done information posted on teh SharePoint site by teh team. .
• Reviewed and signing off on Functional Requirement documents.

Environment: s/Tools: Windows XP pro, Compuware/MicroFocus Test Partner 6.1.0, MSOffice 2010, MS Project 2010, MS Visio, SQL server 2008.

Confidential

Responsibilities:

• Analyzed software specifications to gain a better understanding of teh application and prepared test cases that provide detailed conditions under which teh system tested.
• Created test cases and test scenarios to ensure teh quality of teh product.
• Reported defects using Compuware Test Management tool.
• Verified bug fixes and closed bugs during regression testing. This testing was done to ensure proper application functionality, data entry, processing, and interface stability wif an established baseline for future tests.
• Responsible to post results into Test Matrix and upload it to SharePoint.

Environment: s/Tools: Windows XP pro, Compuware/MicroFocus Test Partner 6.1.0, MSOffice 2010, MS Project 2010, MS Visio, SQL server 2008.

Confidential

Responsibilities:

• Performed a Leadership role in QA team and worked closely wif other teams to define data quality rules and write test strategy.
• Created test matrix to insure teh coverage of functional and regression test cases.
• Signed-off Functional Requirements after review, analysis and inputs from teh team.
• Worked closely wif Project Manager to provide work estimates for teh resources.
• Prioritized testing efforts based on release plan, analyzed and interpreted test results, finalized teh test plan and got approvals.
• Implemented Automation framework on testing environment.
• Executed automated smoke test using TestPartner after each build deployed to teh QA environment.
• Created complex queries to perform back-end testing using SQL Server and using MS Excel to export teh reports for applications.
• Checked teh data flow through teh front end to back end and used SQL queries to extract data from database. Wrote SQL queries to validate teh data integrity.
• Created test data by writing store procedures and updated teh existing records as required for test scenarios.
• Assigned/distributed work to teh team members and compiled teh team status report.
• Reported bugs in BugZilla and compiled bug reports for teh bug triage meetings.

Environment: s/Tools: Windows XP pro, Mac, Compuware/MicroFocus Test Partner 6.1.0, MSOffice 2003, MS Project 2003, MS Visio, SQL server 2005.

QA Analyst

Confidential,Chevy Chase, Maryland

Responsibilities:

• Analyzed Functional Requirements to gain better understanding of teh application and prepared test cases and test scenarios.
• Developed software quality test plans and test cases for Internet-based business applications which include enhancements to claim processing, customer data analysis, secured access, payment option and products.
• Evaluated existing manual test cases to find good candidates for automation and converted them into automated scripts using QTP.
• Created test scenarios for front end and back end testing.
• Maintained already created automation suites in Win Runner using TSL (Test Script Language).
• Conducted Data-driven testing where multiple data sets were required.
• Participated in Stress, Load and performance testing using Load Runner.
• Recorded VUser scripts using rendezvous points, Transaction point into teh VUser scripts in LoadRunner.
• Used Test Director to Report and track errors/bugs,
• Checked teh data flow through teh front end and back end and used SQL queries to extract data from database. Wrote SQL queries to validate teh data integrity.
• Involved in teh Functional Review meetings to provide inputs as well as discuss any issues may arise.

Environment: QuickTestPro 6.5, WinRunner 7.5, Informatica 7.1/6.1, Test Director 7.5, Load Runner 7.0, PL/SQL, Oracle 9i/8i, MS Office 2000, UNIX and Windows.

QA Analyst / Tester

Confidential, New York, NY

Responsibilities:

• Involved in Functional Requirement and Technical Specifications reviews wif Business Analysts, developers and QA team.
• Created test plan, test cases on based of teh Functional Requirement document and created test scenarios wif teh help of Technical and Functional specifications.
• Created Automation Suite for Smoke testing using QTP and executed upon deployment of each build.
• Performed Functional testing, load and performance testing using Load Runner.
• Analyzed teh load, volume and response time to teh business transaction using LoadRunner.
• Scheduled teh Vuser using Controller and connected to different hosts and ran teh scenarios wif LoadRunner.
• TEMPEffectively maintained and administrated teh NT, UNIX server and client machines.
• Checked computer logs and reports to detect teh errors and to make teh required improvements for Management Metrics and Error tracking.
• Used Test Director to analyze teh requirements to document test cases.
• Created UNIX shell scripts to automate test process using vi-editor.
• Reported teh errors using Test Director and verified and closed teh Resolved bugs during teh regression testing.

Environment: Test Director 7.0, LoadRunner 7.0, Informatica 6.1, WinRunner 7.1, PL/SQL, Oracle 8i, JavaScripts, Windows NT/9x and UNIX.

QA Tester

Confidential, Confidential, Confidential

Responsibilities:

• Reviewed Business Required Documents to analyze teh functional spec to create a solid test plan.
• Prepared teh Test cases based, being a helping hand in writing Test Strategy document.
• Wrote SQL statements in Test script Language (TSL) using Win Runner and performed backend testing.
• Performed White Box and Black Box testing of teh application to find any technical and functional defects.
• Performed Back-end testing by SQL queries and created Mock up data to perform several tests.
• Developed and modified teh scripts according to teh test requirements.
• Conducted performance testing by loading teh application, recorded Vuser scripts by inserting checkpoints into teh script using LoadRunner.
• Conducted Functional, Integration, Regression and security testing manually.
• Performed Negative, Positive and Boundary testing on IE browsers.
• Tracked and reported teh errors using Test Director.
• Manually performed teh System Integration testing of teh application for different modules.

Environment: Oracle 8i, Java Script, ASP, WinRunner, LoadRunner, Quick Test Pro, TestDirector, Windows XP professional/2000.