Software Tester Resume
Grand Rapids, MI
SUMMARY:
- Detail Oriented / Highly Organized / Multi - Task Project Coordinator
- Strong Analytical and Problem Solving Skills
- A highly experienced, technically skilled, creative thinking professional recognized for providing more than 20 years of successful Mainframe solutions in multiple fast-track customer oriented environments in a timely and cost effective manner.
CORE STRENGTHS:
- Strong analytical and problem solving skills
- Program development and enhancements
- Multi-task project coordination
- Customer service and quality assurance
- Quickly able to learn new software and systems
- Business process analysis and improvement
- Project and time management - deadline sensitive
- Employee training and mentoring
SUMMARY OF TECHNICAL STRENGTHS:
Mainframe Skills: COBOL, Easytrieve, DB2, DYL280, TSO/ISPF, Roscoe, Panvalet, IBM Utilities, JCL, VSAM files, File-aide, Abend-aide, Syncsort, SQL, Sort, CA-7, CA-11, Dataview, Clear Quest and Mercury testing software.
PC Computer Skills: MS Office, Wordperfect, Publisher, Visio, Quicken, Outlook and Groupwise.
Vendor Software: Mercury Testing Software, Clear Quest - Defect Tracking System, NCR ACS 6.0 Point of Sale Software, CONNEX E-funds, Alltel (Fidelity) Mortgage Loans, McCormack and Dodge Payroll/Human Resource, General Ledger and Fixed Assets.
PROFESSIONAL EXPERIENCE:
Confidential, Grand Rapids, MI
Software Tester
Environment: IBM Mainframe, COBOL, Easytrieve, IBM Utilities, ROSCOE, VSAM, JCL, File-aide, Abend-aide, Syncsort, CA-7, CA-11, Dataview, MS Office and Groupwise.
Software: Mercury Testing Software and Clear Quest - Defect Tracking System.
Responsibilities:
- Wrote and executed testing scenarios utilizing Mercury testing software.
- Reported and tracked defects using Clear Quest.
Systems Analyst
Confidential, Grand Rapids, MI
Environment: IBM Mainframe, COBOL, Easytrieve, DB2, IBM Utilities, TSO/ISPF, VSAM, JCL, File-aide, Abend-aide, Syncsort, CA-7, CA-11, Dataview, MS Office and Outlook.
Software: NCR ACS 6.0 Point of Sale software and CONNEX E-funds.
Responsibilities:
- Enhanced the existing 5-page regression testing script to be a multiple device, multiple phase, 60-page comprehensive production document.
- Developed and maintained test and production job streams and procedures utilizing corporate standards.
- Proficiently operated multiple point of sale devices including front - end, departmental, service desk, USCAN, Fastlane and gas station cashier terminals.
- Researched customer payment transactions.
- Interfaced with stores to test Grand Opening EFT transactions.
- Performed critical Bankcard certifications with multiple vendors including: MPS (Mastercard), NPC (Visa), Discover, American Express and in-house Gift Cards.
- Performed third party gift, phone cards certifications with MCI, Tracfone and Pre-Solutions.
- Quickly learned NCR ACS 6.0 Point of Sale software and CONNEX E-funds.
Programmer Analyst
Confidential, Grand Rapids, MI
Environment: IBM Mainframe, COBOL, Easytrieve, IBM Utilities, ROSCOE, VSAM, JCL, File-aide, Abend-aide, Syncsort, CA-7, CA-11, Dataview, MS Office and Groupwise.
Software: Alltel Mortgage Loans.
Responsibilities:
- Installed and tested monthly vendor updates.
- Developed and maintained production job streams and procedures.
- Created numerous documentation worksheets for periodic vendor upgrades, bank mergers and loading selected test data into test regions.
- Provided 24/7 on call support.
- Coordinated and tested year-end procedures including printing of 1098 and 1099 federal tax forms.
- Coordinated and tested Y2K in-house written programs.
- Assisted with questions and training of newer personnel.
Business Office Manager and Chapter Coordinator
Confidential, Canton, MI
Environment: MS Office and Email.
Responsibilities:
- Designed, created and maintained customer database.
- Organized and arranged training sessions, mixers and special events.
- Managed ingoing/outgoing office correspondence.
- Resolved customer problems and complaints.
- Researched, coordinated and distributed chapter press releases.
- Designed and created advertising, announcements, and special event flyers.
Senior Systems Analyst
Confidential, Southfield, MI
Environment: IBM Mainframe, COBOL, IBM Utilities, TSO/ISPF, VSAM, JCL, File-aide, Abend-aide, Syncsort, CA-7, CA-11, and MS Office.
Software: McCormack and Dodge Payroll/Human Resource, General Ledger and Fixed Assets Financial Systems.
Responsibilities:
- Installed and tested program enhancements.
- Developed and maintained complicated production job streams.
- Installed and tested payroll year-end including printing of employee Confidential 's.
- Used project, time and systems design methodologies software packages.
- Participated in two separate disaster recovery sessions.