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Software Tester Resume

Grand Rapids, MI

SUMMARY:

  • Detail Oriented / Highly Organized / Multi - Task Project Coordinator
  • Strong Analytical and Problem Solving Skills
  • A highly experienced, technically skilled, creative thinking professional recognized for providing more than 20 years of successful Mainframe solutions in multiple fast-track customer oriented environments in a timely and cost effective manner.

CORE STRENGTHS:

  • Strong analytical and problem solving skills
  • Program development and enhancements
  • Multi-task project coordination
  • Customer service and quality assurance
  • Quickly able to learn new software and systems
  • Business process analysis and improvement
  • Project and time management - deadline sensitive
  • Employee training and mentoring

SUMMARY OF TECHNICAL STRENGTHS:

Mainframe Skills: COBOL, Easytrieve, DB2, DYL280, TSO/ISPF, Roscoe, Panvalet, IBM Utilities, JCL, VSAM files, File-aide, Abend-aide, Syncsort, SQL, Sort, CA-7, CA-11, Dataview, Clear Quest and Mercury testing software.

PC Computer Skills: MS Office, Wordperfect, Publisher, Visio, Quicken, Outlook and Groupwise.

Vendor Software: Mercury Testing Software, Clear Quest - Defect Tracking System, NCR ACS 6.0 Point of Sale Software, CONNEX E-funds, Alltel (Fidelity) Mortgage Loans, McCormack and Dodge Payroll/Human Resource, General Ledger and Fixed Assets.

PROFESSIONAL EXPERIENCE:

Confidential, Grand Rapids, MI

Software Tester

Environment: IBM Mainframe, COBOL, Easytrieve, IBM Utilities, ROSCOE, VSAM, JCL, File-aide, Abend-aide, Syncsort, CA-7, CA-11, Dataview, MS Office and Groupwise.

Software: Mercury Testing Software and Clear Quest - Defect Tracking System.

Responsibilities:

  • Wrote and executed testing scenarios utilizing Mercury testing software.
  • Reported and tracked defects using Clear Quest.

Systems Analyst

Confidential, Grand Rapids, MI

Environment: IBM Mainframe, COBOL, Easytrieve, DB2, IBM Utilities, TSO/ISPF, VSAM, JCL, File-aide, Abend-aide, Syncsort, CA-7, CA-11, Dataview, MS Office and Outlook.

Software: NCR ACS 6.0 Point of Sale software and CONNEX E-funds.

Responsibilities:

  • Enhanced the existing 5-page regression testing script to be a multiple device, multiple phase, 60-page comprehensive production document.
  • Developed and maintained test and production job streams and procedures utilizing corporate standards.
  • Proficiently operated multiple point of sale devices including front - end, departmental, service desk, USCAN, Fastlane and gas station cashier terminals.
  • Researched customer payment transactions.
  • Interfaced with stores to test Grand Opening EFT transactions.
  • Performed critical Bankcard certifications with multiple vendors including: MPS (Mastercard), NPC (Visa), Discover, American Express and in-house Gift Cards.
  • Performed third party gift, phone cards certifications with MCI, Tracfone and Pre-Solutions.
  • Quickly learned NCR ACS 6.0 Point of Sale software and CONNEX E-funds.

Programmer Analyst

Confidential, Grand Rapids, MI

Environment: IBM Mainframe, COBOL, Easytrieve, IBM Utilities, ROSCOE, VSAM, JCL, File-aide, Abend-aide, Syncsort, CA-7, CA-11, Dataview, MS Office and Groupwise.

Software: Alltel Mortgage Loans.

Responsibilities:

  • Installed and tested monthly vendor updates.
  • Developed and maintained production job streams and procedures.
  • Created numerous documentation worksheets for periodic vendor upgrades, bank mergers and loading selected test data into test regions.
  • Provided 24/7 on call support.
  • Coordinated and tested year-end procedures including printing of 1098 and 1099 federal tax forms.
  • Coordinated and tested Y2K in-house written programs.
  • Assisted with questions and training of newer personnel.

Business Office Manager and Chapter Coordinator

Confidential, Canton, MI

Environment: MS Office and Email.

Responsibilities:

  • Designed, created and maintained customer database.
  • Organized and arranged training sessions, mixers and special events.
  • Managed ingoing/outgoing office correspondence.
  • Resolved customer problems and complaints.
  • Researched, coordinated and distributed chapter press releases.
  • Designed and created advertising, announcements, and special event flyers.

Senior Systems Analyst

Confidential, Southfield, MI

Environment: IBM Mainframe, COBOL, IBM Utilities, TSO/ISPF, VSAM, JCL, File-aide, Abend-aide, Syncsort, CA-7, CA-11, and MS Office.

Software: McCormack and Dodge Payroll/Human Resource, General Ledger and Fixed Assets Financial Systems.

Responsibilities:

  • Installed and tested program enhancements.
  • Developed and maintained complicated production job streams.
  • Installed and tested payroll year-end including printing of employee Confidential 's.
  • Used project, time and systems design methodologies software packages.
  • Participated in two separate disaster recovery sessions.

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