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Software Quality Assurance Analyst Resume

Ithaca, NY


  • Experienced software quality analyst with exceptional organization, attention to detail, timely completion of projects.
  • Team player, collaborator across boundaries, resolving dependency issues.
  • Scrum / Agile Quality assurance and control
  • Defect reporting tools experience Complex problem solver
  • Test Case creation Excellent communicator
  • Unsurpassed work ethic Detail - oriented. Organized.


Software Quality Assurance Analyst

Confidential, Ithaca, NY


  • Established comprehensive software verification validation testing for Confidential communications, ensuring accurate correspondence in retirement plan changes serving universities and hospitals.
  • Conducted root cause analysis for process improvement: FMEA, Change Analysis, Events, Causal Factors.
  • Formulated black box specification-based testing of new components, system integration.
  • RTVM high-level test case development with bi-directional traceability from product design documents, use cases.
  • Created test cases, test suites, test summaries for enhancements, regression.
  • Testing operations include web services with SoapUI, Oracle SQL Developer database query, WINScp Spark file processor, Support Flow, Folio (Fabasoft) defect reporting, Jenkins.
  • Transitioned from RAD to Scrum / Agile.
  • Acting backup Scrum Master and BA.
  • Use of SQL to query database for verification purposes.
  • Facilitate the on - boarding process by / mentoring new testers, developers.

Lead QA Analyst

Confidential, Rochester, NY


  • Responsible for free style testing of all digital radiography software and hardware; supervised a crew of 4 - 6 technicians for QA and reliability testing (DR5100, 7100, 9000 and 7500).
  • Wrote new test cases and edited existing cases through ongoing product enhancements.
  • Analysis, reporting, and demonstration of software problems; provided daily reports to engineering with screen shots, log files, and problem descriptions.
  • Participated in daily meetings and worked closely with engineers to resolve problems.
  • Provided reliability confirmation by observation at customer site.
  • On-site monitoring user acceptance in Philadelphia, Charleston, and Syracuse.
  • Defect verification and validation recordings in Clear Quest, HP Quality Center.

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