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Qa/tester Resume

SUMMARY:

A versatile, analytical, and consistent MIS professional. Creative problem solver who excels under pressure and gets the job done. Bright, energetic and pragmatic team player who possesses excellent interpersonal and communications skills. Extensive experience in designing, writing and troubleshooting code. Special expertise in Confidential, enhancement and new development.

AREAS OF EXPERTISE:

Collaborating with Internal and External Users DB2 Database Defining Business Requirements System Design Documentation Functional and Technical Specifications Test Procedures, including Programming, Generation, Verification and Coordination of Implementation Plans Business Analysis

TECHNICAL SKILLS:

Hardware: IBM Mainframe DOS/VSE, IBM PC and Compatibles

Software: COBOL II SQL DB2 Confidential Command Level VSAM DYL280 Syncsort CMS HP QC, QTP, TSO, FileaidDOS Utilities Intertest Confidential and Utilities Windows 2000/NT MS Office (EXCEL POWERPONT, WORD, etc),, Visio, FTP, PDF

PROFESSIONAL EXPERIENCE:

Confidential

QA/Tester

Responsibilities:

  • Responsible for maintaining and enhancing current batch and online system, and QA testing.
  • Review all tests with management, Business Analysts and developers.
  • Developed procedures for PDF letter processing and documentation according to Confidential regulations.
  • Created overlays for letterheads and form processing.
  • Assisted system programmer with VSAM files and creating a test system for both batch and online processing.
  • Enhanced online programs to expedite vehicle registering procedures and inquiries.

Confidential, Tampa, FL

QA/Tester

Responsibilities:

  • Responsible for QA testing scripts using HP QC. Review all tests with management, Business Analysts and developers.
  • Develop automation scripts in QTP using VB. Perform other tasks as designated by management.
  • Developed automation scripts in QTP vs. manual, thus expediting testing process.

Confidential, Palm Coast, FL

Senior Applications Programmer

Responsibilities:

  • Responsible for daily, monthly processing of the magazine fulfillment system.
  • Maintain and enhance applications for the following: magazine - and-product fulfillment; subscriber edits and updates; acknowledgements; invoices; premiums; renewals; demos and reports.
  • Meet with internal users to develop project requirements.
  • Reviewed all testing with IT staff and internal users.
  • Developed and implemented standard procedures for mainframe Label processing.
  • Created test plans, test cases and scripts, and user acceptance testing for label processing.
  • Improved response time for all client change requests.
  • Conducted user and coordinated with bindery vendors.
  • Conducted UAT testing for all turnover procedures in-house and also with binderies across the country working closely with systems personnel.
  • Upgraded and maintained vendor software necessary for processing labeling programs
  • Designed and implemented an acknowledgement email system coordinating with AS400, mainframe, customer service, and account representatives resulting in a 35% increase of revenues and decreased by 40% all non-deliverable subscriptions.

Confidential, Deland, FL

Senior Programmer Analyst

Responsibilities:

  • Worked closely with UNISYS vendors .Provided work flow/statement of work for consultants.
  • Provided ad hoc reports using SQL against DB2 database via QMF utility.
  • Analyze and produced solutions thru Confidential on all maintenance requests for online processing of the Jail Information System.
  • Updated library of test scripts and business rules to facilitate future UAT testing.
  • Maintained current system while providing optimized solutions for streamlining the batch system thru CA Scheduler.
  • Provided on-call analysis/solutions for production problems.

Confidential, Gainesville, FL

Senior Programmer Analyst

Responsibilities:

  • Support of payroll system (HTE).
  • Worked on AS400 system with programs written in COBOL.
  • Both batch and online.
  • Met with users to determine needs.
  • Provided alternate solutions to update vendor upgrades.
  • Conduct all UAT testing prior to production turnover (both in-house and vendor).

Confidential, Jacksonville, FL

Consultant

Responsibilities:

  • Hired to install new Fixed Assets Package
  • On-call support of production batch system on rotating basis.
  • Responsible for all testing and turnover documentation.

Confidential, Phoenix, AZ

Systems Analyst/Programmer

Responsibilities:

  • Provided accurate billing for clients.
  • Responsible for all testing and turnover documentation.
  • Visit client sites to determine needs and suggest processing.
  • Meet with marketing/sales dept to review client’s requirements.

Confidential, Phoenix, AZ

Systems Analyst/Programmer

Responsibilities:

  • Hired to support and maintain the ATM Stratus System along with current in-house programs and systems.
  • Provided ATM customers with up-to-date software for all Confidential in Arizona.
  • Assisted in conversion of DOS to MVS conversion of all Confidential .
  • Improved in-house processing of FEP via enhancements and operation procedures.

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