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Qa Engineer Resume

NJ

SUMMARY:

  • Over 12 years of experience in software analysis and testing of Client Server and Web based applications.
  • Confident in testing under Unix as well as Windows.
  • Expertise in analyzing requirement specifications and developing Test plans, Test cases, Test scripts and planning for QA methodologies.
  • Excellent understanding of the Software Development Life Cycle (SDLC) Scrum, Agile methodologies, Spiral SDLC and analysis with emphasis on white box testing, black/grey box testing, functional testing, GUI Testing, system testing, regression testing, security testing, load and performance testing of Web and Client/Server based applications.
  • Good working experience in FDA regulated environment, GMP/GLP and 21 CFR Part 11 Regulations.
  • Executed test scripts/protocols in a Validated Environment.
  • Proficient in using Testing tools such as Mercury Quality Center, Test Director, QTP, WinRunner, LoadRunner and Rational Suite
  • Expertise in problem solving and bug tracking using bug tracking tools like TestDirector and Rational ClearQuest.
  • Possesses excellent analytical skills with good communication and self - organizing skills, assertive and a committed team player.

TECHNICAL EXPERIENCE:

Systems: UNIX (HP & Solaris), MS-DOS, Windows XP, MS-Windows 3.1, Windows 95, Windows NT 3.5, & 4.0 and Apache Tom Cat (Web Middleware Server/servlet container).

Databases: Oracle 10, MS Access, SQL Server-2000, DB/2, Sybase, Informix, Lotus Domino

GUI Tools: Developer 2000 (Oracle Forms 4.5 and Oracle Reports 2.5), Visual Basic 4.0/5.0, Crystal Report, PowerBuilder

Languages worked on as an QA: C, C++, SQL*Plus 3.2, PL/SQL, K-Shell Programming, CGI Script, Pearl, HTML, JavaScript, Java, J2E

Hardware: Confidential -PC, SUN 3/280 UNIX HP 9000

QA Test Tools: Mercury WinRunner, LoadRunner, QTP, Mercury Quality Center (MQC), Test Director, Silk 5.0, QA Partner, QA Organizer, SQA Team Test, Rational Robo, WebKing, Bobby, XML spy, Java Code Runner

Other Tools: Weblogic, WebSphere MQ Series, WebLogic, NetXPro, Documentum, Lotus Notes, Rational Clear Quest, Rational Clear Case, Interwoven Team Site, Visual Safe Source (Microsoft Defect tracker), DMI, Defect tracker, MS Words/Excel, MS Project & Share Point etc.

PROFESSIONAL EXPERIENCE:

Confidential, NJ

QA Engineer

Responsibilities:

  • Created Test documents (test cases, data under the test plans) and Lab environment for the Alfa and Beta test cycles according to the Project Plans of all clients and Confidential ’s Business Standards.
  • Installed, Created Images & and Reinstalled Images of different Operating system i.e Vista, XP, Win7 & Win8 with different service packs & dot nets on Desktops & Laptops of all clients according to Client Requirements.
  • Install & work with different networks according to test requirements.
  • Upgraded new BIOS & Firmware using simple installation & command prompts.
  • Developed test models (eg, conditions, data requirements, expected results, scripts, etc).
  • Performs test model validations (e.g, expected versus actual results, document defects, etc).
  • Defined and tracked quality assurance metrics such as defect densities and open defect counts.
  • Interfaced with other teams related to software development and implementation, including but not limited to end users, technical writers, user acceptance testers and programmers

Environment: - Samsung, Acer, Panasonic, Dell desktops, AIO (all in one), laptops, tablets & smart phones with different TPM, Fingerprint & Smartcard devices, on Operating Systems i.e XP SP3 32 & 64 bit, Vista 32 &64 bit, Win7 32 & 64 bit (Prof, Home, Ultimate) & Win8 32 &64 (Home & Prof), HP Quality Center, Gnat defect tracking system, Share point, MS Project, Wicky/Twicky, Internet Explorer, Google Chrome…etc

Confidential, NYC

QA Specialist

Responsibilities:

  • Test cases by identifying Test objectives from the Content of the Project Plans, GLIC’s Web and Business Standards.
  • Designed & Wrote Customized Test cases in Confidential Rational Manual Tester according to Confidential Web and Business Standards.
  • Wrote Test +ve and -ve data for the Testing, based on Web Standards for different projects.
  • Performed regression, functional and navigation Tests using QTP and recorded, edited, executed the Test scripts.
  • Performed Load/Stress Testing on all Web pages using QTP and LoadRunner.
  • Performed other QA methodologies Environment Compatibilities, Language Testing, Store Procedure, SSL (security) Testing, Image Testing and Benchmarking on required pages.
  • Used a Defect-tracking tool, Rational Clear Quest.
  • Wrote and executed SQL queries in order to manipulate data as well as to automate back end Testing tasks.
  • Involved in UAT Testing with Users.
  • Created QA Reports (detailed and short) for different purposes.

Environment: - MS Project, Share point, Rational Clear Quest, HP QTP, LoadRunner, Rational Manual Tester, Internet Explorer, Netscape Navigator, Mozilla, Google Crome, HTML, DHTML, XML, JAVA, UNIX, SQL*PLUS

Confidential, NJ

QA Engineer

Responsibilities:

  • Done business analysis and written manual & automated test cases the VoIP(Voice Over IP) and written test cases .
  • Written and validated test cases for installation of software.
  • Following Spiral SDLC, Scrum and Agile methodologies.
  • Worked as QA Analyst/tester on mobile smart phone sets with using the applications i.e. iPhone, Blackberry, windows Mobile, and Android.
  • Worked as a White & Black Box Analyst tester.
  • Done Browser compatibilities tests using IE (different versions), Chrome, Mozilla, Safari, Opera etc.
  • Done Business analysis and written test cases for detail functional & security testing for all mentioned project.
  • Writing and executing SQL queries in order to manipulate data as well as to automate Testing tasks.
  • Writing and executing Shell scripts and UNIX commands to make call, age the purchase, accounts and bills
  • Executing and creating QTP & Load Runner test scripts for automated testing.
  • Responsible for updating and maintaining the Quality Center for all the defects found during functional and regression testing and follow up the bug life cycle.
  • Extensively involved in developing regression QTP (9.0) test scripts, creating output values, doing data driven test for all the projects using Quick Test Professional.
  • Enhanced the scripts by reusable actions, checkpoints, synchronization points, parameterization and modular test in QTP
  • Written Load Runner automated (using VuGen)Test Scripts for internal web portal.
  • Created Summary Reports of Test results.

Environment: QTP 9.0, Weblogic, Sun Solaris, Linux, Mercury Quality Center (MQC), QTP, Load Runner, XML, Toad, Oracle 10, SQL Server 2000, iPhone, Blackberry, windows Mobile, Android and Browsers: IE (different versions), Chrome, Mozilla, Safari, Opera etc. and other tools.

Confidential, Edison, NJ

QC Analyst/Tester & Advance QTP Trainee

Responsibilities:

  • Responsible for updating and maintaining the Quality Center for all the defects found during functional and regression testing and follow up the bug life cycle.
  • Extensively involved in developing regression QTP (9.0) test scripts, creating output values, doing data driven test for all the projects using Quick Test Professional.
  • Enhanced the scripts by reusable actions, checkpoints, synchronization points, parameterization and modular test in QTP.
  • Working as a White & Black Box Analyst tester.
  • Done Business analysis and written test cases for detail functional & security testing.
  • Updated & wrote Test Scripts for web functional and regression Testing.
  • Writing and executing SQL queries in order to manipulate data as well as to automate Testing tasks.
  • Wrote and executing detail manual functional & security test Script for Bank’s Client Portal (Web sites) which are developing using Java, HTML & Web Logic.
  • Executed all type of manual & automated Functional & regression Test Scripts on the different version of Barclays Bank secure web sites.
  • Written Load Runner automated (using VuGen)Test Scripts for Confidential ’s internal web portal.
  • Installed and set up Mercury Quality Center, QA error tracking and documentation tool for entire portal group.
  • Created short & detail test report for each built.

Environment: Mercury QTP 9.0, Load Runner, Mercury Test Director, Standard Desktop with Word Perfect & Excel, SWIFT, Power Point, Oracle database and Browsers: IE (different versions), Chrome, Mozilla, Safari, Opera and Window XP etc.

Confidential, PA

QC Analyst/Tester

Responsibilities:

  • Identified Test Objectives according to Confidential clinical trial Business requirements and FDA Standards.
  • Written detail functional/ regression Test cases for front end (iTrial web pages) testing, securities and administration web pages testing, Database testing, SAS data extract & flattening reports and Crystal reports.
  • Written Test cases and tested VOIP.
  • Executed all type of manual Functional & Regression Test Cases.
  • Executed SQL queries to perform data manipulation and to automate various testing tasks.
  • Creating detail Test Reports for validation and FDA/client audit.
  • Documented all Test Cases & test verification results in Clear Quest and Documentum (Master Control).

Environment: Documentum, Crystal Report, Standard Desktop with Word Perfect & Excel, Window XP, IE (browser), Rational Clear Quest, Rational Clear Case, XML, Java, SAS and SQL Server 2000 (DB) & MS Access.

Confidential, NY

QA Analyst/Tester

Responsibilities:

  • Executed all type of manual & automated Functional & regression Test Scripts on the different version of CityTime.
  • Wrote QTP automated Test Scripts for Payroll Department internal web portal called “City Time”
  • Populated and scheduled all Manual & QTP automated Test Scripts in the Mercury Quality Center for executions.
  • Did analysis and updated existing manual Test cases for current version.
  • Writing custom test scripts for QTP (automated test tool) or changing manual test cases to automation.
  • Executed SMOKE Test daily.
  • Wrote & Executed SQL queries to perform data manipulation and to automate various testing tasks.
  • Attending CR meetings.
  • Wrote UNIX commands and small scripts to work on directories, files, data and printers and process logs.
  • Created daily Summary Reports of Test results in Excel.

Environment: Mercury QTP, Mercury Quality Center, Standard Desktop with Word Perfect & Excel, Window XP, Browser: IE, Rational Clear Quest, Rational Clear Case, and Oracle & DB2 database.

Confidential , NYC

UAT QA Specialist and Admin

Major Responsibilities:

  • Installed and set up Mercury Quality Center, QA error tracking and documentation tool for entire CS client portal group.
  • Done business analysis and written test cases according to market research, industry forecasts.
  • Wrote and executing detail manual test Script for Confidential ’s Client Portal (Web sites) which are developing using Java, HTML & Web Logic.
  • Updated existing +ve and - ve Test Data for TRADING & LOGIN module of the application.
  • Comparing Portal data with NetXPro data (real life Trading & Portfolio data from Pershing Co)
  • Executing SMOKE Test daily.
  • Involved in UAT Testing with Users.
  • Wrote UNIX commands and small scripts to work on directories, files, data and printers and process logs.
  • Executed SQL queries to perform data manipulation and to automate various testing tasks.
  • Created daily Summary Reports of Test results.

Environment: Net XPro, SWIFT, Oracle 9i, Mercury Quality Center (Bug tracking and QA Planning Tool), HP Unix, Share Point (Bug track Tool), Event Log, Windows XP, MS DOS, Browsers: Safari, IE, Netscape, FireFox Mozilla, Opera, Standard Desktop (with Word Perfect & Excel), Snag It, Paint and Share Point

Confidential, PA

QC Analyst/Tester

Responsibilities:

  • Worked as a Support and System Engineer on the Apache Tom Cat and BEA WebLogic (Web Middleware Server/servlet container) for up and down problem of all Confidential product sites, due to heavy hits on the web sites, in weekend and night also.
  • Identified test objectives according to Confidential web standard and FDA 21 CFR part 11 business requirements after business analysis.
  • Wrote detail manual and automated test Script for Confidential ’s product Portal (Web sites) and SAP HR system for bi-weekly and monthly audit,
  • Built, deployed and verified Confidential ’s daily requested web design code changes on the UT, IT and Production sites using Clear Quest, Clear Case and Team Site.
  • Identified Test Objectives according to Confidential Web Business requirements and FDA Standards
  • Wrote short Check List for daily smoke testing or verification according to Confidential & FDA standards.
  • Wrote Win Runner (TSL) automated Test Scripts for all product portals for monthly, bi-weekly and daily audit/verification according to Confidential & FDA standards.
  • Populated and scheduled all Manual & Win Runner automated Test Scripts in the Mercury Test Director for executions.
  • Run or executed all manual & automated Test Scripts for audits/validation .
  • Created monthly, bi-weekly and daily audit detail & summary Reports in Test Director and Documentum.
  • Did build, deployment and verification in IT, UT and Live server using UNIX, DOS, Clear Case, Clear Quest and Documentum.
  • Executed SQL queries to perform data manipulation and to automate various testing tasks.
  • Reported verification, closing and error results through Clear Quest, Clear Case and Documentum.

Environment: Windows XP, MS DOS, Browsers: IE, Netscape, FireFox Mozilla, Standard Desktop (with Word Perfect & Excel), Mercury Win Runner, Test Director, Rational Clear Quest, Rational Clear Case, Interwoven Team Site, Apache Tom Cat, BEA Web Logic, UNIX, SAP HR system and Oracle & DB2 database.

Confidential

QA Specialist

Responsibilities:

  • Worked as a White & Black Box tester.
  • Updated existing Test Scripts Parallel Testing.
  • Wrote and executed SQL queries in order to manipulate data as well as to automate Testing tasks.
  • Wrote and executed Shell scripts and UNIX commands to Export/Import data, Archive/Unarchive files for comparison.
  • Created Summary Reports of Test results.

Environment: Oracle 9i, Sun Solaris 5.0, Silk, Bug track Tool, Event Log, MS Access

Confidential, NY

QA Specialist, Web Developer & Back Up LEAD

Responsibilities:

  • Worked as a Support and System Engineer on the entire QA environment.
  • Worked as a White/Black Box tester in the Web Sphere.
  • Wrote Test Plan and Test Cases Manually in Lotus Notes as well as using Test Director.
  • Attended CR, Status and Performance Meetings.
  • Designed Test Plans and Test cases by identifying Test objectives from the Content of the Project Plans, Confidential ’s Web and Business Standards.
  • Wrote Customized Test cases in Test Director using TSL language of WinRunner.
  • Wrote Test +ve and -ve data for the Testing based on the incoming CRFs (Change Request Forms tool) for US, Canada and French Canadian sites and PSG products from Confidential ’s internal clients and from Confidential Web Standards for different projects.
  • Performed regression, functional and navigation Tests using WinRunner and recorded, edited, executed the Test scripts.
  • Performed Load/Stress Testing on all Web pages using WinRunner and LoadRunner.
  • As a back up of Team lead, arranged QA team meetings and trainings.
  • Worked as a liaison between QA team and Managers, Developers, Clients and vendors.
  • Performed other QA methodologies Environment Compatibilities, Language Testing, Store Procedure, SSL (security) Testing, Image Testing and Benchmarking on required pages.
  • Used a Defect-tracking tool, which was created in Lotus Notes’ and Test Director to enter the issues or defect that team encountered.
  • Wrote and executed SQL queries in order to manipulate data as well as to automate back end Testing tasks.
  • Involved in UAT Testing with Users.
  • Created QA Reports (detailed and short) for different purposes.

Environment: - WinRunner, LoadRunner, Test Director, Internet Explorer, Netscape Navigator, Mozilla, HTML, DHTML, XML, JAVA, Lotus Notes / Domino, DB2, zSeries (S390), UNIX, SQL*PLUS, Web Sphere, MQ Series and Lotus Content Management Tool.

Confidential, NY

QA Analyst/Tester

Responsibilities:

  • Wrote Test Plans and Test Scripts for following client-server application for general functional Testing as well as for Y2K Testing.
  • Interviewed SME (subject matter expert) to know about applications.
  • Identified Test Objectives.
  • Wrote Test Plans according to Company’s Business requirements.
  • Wrote detailed Test Scripts for manual testing and automated testing with SQA Robot .
  • Performed functional Testing.
  • Performed Y2K Testing.
  • Reported Results.
  • Created Summary Reports of Test results in MS Word.

Environment: Windows NT, MS DOS, Standard Desktop (with Word Perfect & Lotus Notes), SQL Server, Informix database and SQA Robot (automated test tool)

Confidential, NY

Web QA Analyst/Tester

Responsibilities:

  • Performed Validation Test and Catalog Browsing and Drilling.
  • Performed Front End (Commerce Exchange) all functionality Tests like Catalog Search, Category, Search and Customer Registration.
  • Back end (Work place) Members and Groups, Catalog, Product Builder Content Management, SSL on HTTP (Secured Sockets Layer).
  • Modified existing Test cases and results manually as well as using Test Director.
  • Checked Test Results in VSS (Visual Source Safe) software created on MS Access.
  • Reported defects through Online Defect Track created in MS Access.
  • Performed Regression Testing and Module Testing using WinRunner and Silk.
  • Performed Functional Load/Stress and Performance Testing using Silk and LoadRunner & Silk Performer.
  • Attended CR meetings.
  • Analyzed discrepancies between Business and Technical specifications.
  • Verified CGI scripts which were written using Perl to access data from database (Informix).

Environment: Solaris 2.6 (unix), Windows NT 4.0, SQL Server 6.5 (DB), Informix 7.3b (DB), Microsoft Internet Explorer, Netscape Communicator, Netscape Navigator, Test Director, WinRunner, LoadRunner, and Silk/Silk Performer.

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