PROFESSIONAL SUMMARY:

• Coordinate with BA and discuss requirements and Created screen mock ups (wireframes) using Visio
• Participated in all phases of Application Test Life Cycle for Web - based application for HMO Claims IRS (Integrated Report system).
• Involved in smoke test the new build by running the smoke test scripts.
• Participated in developing master test strategy, detailed test plan and test scripts for manual testing in accordance to Business System Engineering (BSE) company standards.
• Followed the Agile Software methodology.
• Developed and maintain scripts for Regression and Integration Testing.
• Worked with end users who are claims service representatives and some policyholders in preparing User Acceptance test cases for the Claims Integrated Reporting System.
• Involved in Regression Testing, Backend testing, Functionality and Security testing.
• Executed Back-End Testing by writing SQL queries
• Keeping control over versions of files.
• Involved in inserting various checkpoints to ensure test script’s reliability, validity and also prepared component checklists for verifying correctness for each build.
• Coordinated with developers for defect analysis and performing regression testing
• Assisted the Team Lead with daily QA tasks. Attended Project Meetings, Walkthroughs, and QA Status Meetings
• Facilitated the defect review/ test progress meetings with the business and help them assign the Defect Severity and Priority values

TECHNICAL SKILLS:

Operating Systems: Windows XP/2000

Performance Testing Tool: HP Performance Centre, HP Loadrunner, HP Site-scope, Silk Performer and Jmeter 2.3.

Functional Testing Tool: Silk Test 8.0 (segue version)

Data Warehouse Tools: Informatica Power Center 7.1.1

Browsers: IE 6, IE 7 and Mozilla Firefox

Reporting Tools: MS Office

Defect Tracking Tools: JIRA and Issue Database

Languages: 4Test, SQL and C++

PROFESSIONAL EXPERIENCE:

Confidential, Buffalo

Performance Engineer

Responsibilities:

• Understand the requirement as mentioned in the Request for Proposal document.
• Gathering the Business Requirements from the Business Stake holders.
• Review the Non-Functional requirements documents.
• Test Planning for SignOffs.
• Creating Performance Scripts using HP Loadrunner.
• Configuring the Monitors using HP Site-scope for Message Queue.
• Designing the Business scenarios for executions.
• Executing the Performance Test and Connectivity Test using Hp Loadrunner.
• Monitoring the Performance.
• Liaise with onsite portfolio managers for Daily and weekly meeting updates.
• Chair the Query sessions, Test execution status

Confidential

Performance Team Lead

Responsibilities:

• Gathering the Business Requirements from the Stake holders.
• Review the Non-Functional requirements.
• Creating Performance Scripts for the already Identified Business Scenarios.
• Configuring the Monitors and designing the Business scenarios for executions.
• Executing the Performance Test and Connectivity Test using Hp Loadrunner.
• Monitoring the Performance of the Unix based AIX Servers.
• Liaise with onsite portfolio managers for Daily and weekly meeting updates.
• Evaluate potential risk & plan mitigation in test preparation or execution phase
• Chair the Query sessions, Test execution status

Confidential

Performance Team Lead

Responsibilities:

• Creating Scripts for the already Identified Business Scenarios.
• Review the Non-Functional requirements.
• Configuring the Monitors and designing the scenarios for executions.
• Executing and monitoring the Performance Test and Connectivity Test using Hp Loadrunner.
• Liaise with onsite portfolio managers for Daily and weekly status
• Evaluate potential risk & plan mitigation in test preparation or execution phase
• Chair the Query sessions, Test execution status

Confidential

Performance Test Lead

Responsibilities:

• Understanding the requirements from client.
• Creating and Executing the Script for the already Identified Business Scenarios using Silk Test.
• Liaise with onsite portfolio managers and other stakeholders for the execution result sharing.
• Evaluate potential risk & plan mitigation in test preparation or execution phase
• Chair the Query sessions.

Confidential

Performance Test Lead

Responsibilities:

• Understanding the requirements from client.
• Identifying the Test data requirement for the Business flows provided.
• Creating Scripts for the already Identified Business Scenarios.
• Review the Non-Functional requirements.
• Configuring the Monitors and designing the scenarios for executions.
• Executing and monitoring the Performance Test and Connectivity Test using Hp Loadrunner .
• Liaise with onsite portfolio managers and other stakeholders for Daily and weekly status
• Evaluate potential risk & plan mitigation in test preparation or execution phase
• Chair the Query sessions, Test execution status.

Confidential

Performance Test Lead

Responsibilities:

• Role involves setting-up the Environment i.e. Installing the HP Loadrunner at client office.
• Gathering the requirements & Project Planning
• Creating Scripts for the Identified Business Scenarios.
• Identifying the Non-Functional requirements.
• Configuring the Monitors and designing the scenarios for executions.
• Executing and monitoring the Performance Test and Connectivity Test using HP LoadRunner 9.5 and Oracle server statistics.
• Liaise with onsite portfolio managers for Daily and weekly status
• Evaluate potential risk & plan mitigation in test preparation or execution phase
• Chair the Query sessions, Test execution status.
• Updating the already existing scripts on the new environment.
• Executing and monitoring the Performance Test and Connectivity Test using HP -Loadrunner 9.5 and server statistics.
• Liaise with onsite portfolio managers for Daily and weekly status
• Evaluate potential risk & plan mitigation in test preparation or execution phase
• Chair the Query sessions, Test execution status.

Confidential

Responsibilities:

• Identifying the appropriate protocol which needs to be used for the creating the script using Loadrunner
• Identifying the scenarios feasible for creating the script and the test data required
• Involved in Effort Estimation on project level
• Creating scripts using LoadRunner 9.5
• Executing and Monitoring the load tests using the Performance Centre 11.0
• Analyzing the response time of the Custom Timers and Logs generated
• Indentifying the bottlenecks
• Communicating regularly with Onshore Lead (s)
• Creating the Summary reports for each execution
• Preparing the Final Completion Report with the Findings/Observations and Recommendations

Environment: HTTP and HTML

Confidential

Responsibilities:

• Identifying the scenario's feasible for creating the script using Loadrunner 9.5
• Creating scripts using LoadRunner 9.5
• Executing and Monitoring the load tests using Performance Centre 11.0
• Analyzing the response time of the Custom Timers and Logs generated
• Indentifying the bottlenecks
• Communicate regularly with offshore Lead(s)
• Creating the reports
• Reporting the load test results

Environment: Sap Web, Ajax and Javascript handlings

Confidential

Responsibilities:

• Identified the scenario's feasible for creating the script using Loadrunner 9.5
• Created scripts using LoadRunner 9.5
• Executed and monitored the load tests
• Analyzed the response time of the Custom Timers and Logs generated
• Indentified the bottlenecks
• Communicated regularly with offshore Lead(s)
• Created the reports
• Reported the load test results

Environment: HTTP and HTML

Confidential

Responsibilities:

• Identified the scenario's feasible for creating the script using Loadrunner 9.5
• Created scripts using LoadRunner 9.5
• Executed and monitored the load tests
• Analyzed the response time of the Custom Timers and Logs generated
• Indentified the bottlenecks
• Communicated regularly with offshore Lead(s)
• Created the reports
• Reported the load test results

Environment: HTTP and HTML

Confidential

Responsibilities:

• Identified the scenario's feasible for creating the script using Jmeter
• Created scripts using LoadRunner 9.1
• Executed the load tests
• Analyzed the response time of the Custom Timers
• Indentified the bottlenecks
• Communicated regularly with offshore Lead(s)
• Created the reports
• Reported the load test results

Environment: HTTP/HTML Web Application and Ajax

Confidential

Responsibilities:

• Involved in performance testing
• Identified the scenarios feasible for creating the script using Silk Performer 7.3.1
• Created scripts
• Executed the load tests
• Executed the step test
• Analyzed the reports generated
• Indentified the bottlenecks
• Created the reports
• Reported the load test results

Environment: HTTP/HTML Web Application

Confidential

QA Engineer

Responsibilities:

• Involved in performance test planning
• Identified the scenarios feasible while creating the script
• Involved in performance defect reporting and tracking, defect regression, executing load tests, analyzing reports and reporting load test results and identifying the bottlenecks
• Prepared a common and individual scripts for the 6 products on omni platform
• Handled max of 750 Vusers Load Test using HPLoadrunner9.5

Environment: HTTP/HTML Web Application

Confidential

QA Engineer

Responsibilities:

• Performed Functional automation testing to figure out the documents having the text duplication
• Responsible for creating the documents containing the information regarding the automation approach followed, tools to be used flow of the automation script, estimated time for execution etc.
• Highly involved in preparing the script using the Silk Test Automation Tool for automating the free online application - www.duplicatecontent.net and Sim Text Tool (free online tool to find out the text similarity percentage)
• Responsible for creating Test Cases according to the Business Requirement
• Designed the data for interpreting Positive/Negative test results
• Logged the errors using JIRA and track them and coordinated efforts with the development team to solve the problems
• Enhanced the Output file in the desire format as per the client needs
• Automated the manual test-cases for the regression and smoke testing purposes

Confidential

QA Engineer

Responsibilities:

• Involved in preparing the script using Silk Test automation tool
• Responsible for Regression and Functional testing by developing and running the scripts. Also analyzing the results of automated tests
• Performed Automation Testing to check the Searchability and Retirevability of documents are met and bottlenecks are identified
• Responsible for creating Test Cases according to the Business Requirement and designed the data for interpreting Positive/Negative test results
• Logged the errors and track them and coordinated efforts with the development team to solve the problems (JIRA - Defect tracing tool)
• Enhanced the Output file in the desire format as per the client needs
• Automated the manual test-cases for the regression and smoke testing purposes

Confidential

QA Engineer

Responsibilities:

• Involved in User Interface testing, checked the document searchability, all features and their functionality
• Responsible for regression and functional testing, planning, developing, running and analyzing the results of automated tests
• Responsible for ensuring performance requirements are met and bottlenecks are identified
• Created Test Cases according to Business Requirements
• Performed manual testing and defect tracking and resolution of applications and services
• Conducted system and regression testing, debugged the software errors
• Logged the errors and track them and coordinated efforts with the development team to solve the problems. (JIRA - Defect tracking tool)

Environment: Windows XP, Browser I.E.6.0, I.E.7.0 and Mozilla firefox 3.0

Confidential

Technical Support Officer

Responsibilities:

• Involved in providing customer support, Complaint and Troubleshooting for client products - Set-up box, telephone and Broadband services
• Worked with Quality Assurance Analysts to ensure Quality meets business needs
• In-charge of providing floor support
• Prepared weekly team performance analysis
• Involved in the verification of Retiree’s accounts
• Prepared the pensioner/ Retiree’s accounts data and sending back to the clients through e-mails (Microsoft outlook)
• Created Payrolls for Mercer’s clients like - Lazy Boy, Fire King, Harmon, Milacron Retirement Services, Constellation
• Prepared process maps and processing calendars
• Prepared weekly team performance analysis