Lead Quality Analyst Resume Charlotte, NC - Hire IT People

TECHNICAL SKILLS:

CAREER EXPERIENCE:

Confidential, Charlotte, NC

Lead Quality Analyst

Responsibilities:

Provide coordination and quality management of test activities for various projects within the organization.
Utilize Quality Center to create and execute test scripts, manage defects, and generate report metrics
Communicate and track key deliverables for QA team
Create test plans and obtained sign off
Execute functional, and unit test cases (Automated and Manual)
Assist with user acceptance testing
Perform regression testing and compatibility reviews
Manipulate data in preparation for testing
Prioritize defects and provide daily status to management
Work with offshore resources to develop and validate test cases
Attend work sessions to create and finalize requirements and design documentation
Use SQL queries to validate test data

Confidential, Charlotte, NC

Lead Business Technology Liaison (Internship)

Responsibilities:

Provided business consulting, portal solutions, application development, managed services, and infrastructure solutions.
Responsible for helping clients fully leverage new and existing technology investments.
Compiled Solution Requirements (Business, Technical, Functional)
Created and executed unit tests cases/plans for solution software (Automated and Manual)
Assisted with user acceptance testing and product deficiency remediation
Performed regression testing and compatibility reviews
Provided post implementation support management and issues prioritization
Supported the sales team and created process documentation of internal systems and sales procedures

Confidential, Concord, NC

Sales Associate

Responsibilities:

Directed store sales and customer service.
Maintained inventory, verify quantity and quality of products received
Demonstrated excellent product knowledge.
Exceeded established store and individual sales and performance goals
Complied with store security, safety, and loss prevention programs
Assisted stock associates with replenishment and security tagging of merchandise on sales floor
Assisted in pricing of merchandise
Maintained store appearance in accordance with Confidential Stores visual presentation standards and general housekeeping procedures

Confidential, Concord, NC

Assistant Manager

Responsibilities:

Responsible for ensuring daily store operations were met according to store guidelines and procedures
Supervised and provided quality control for employees
Managed all daily functions of store activity to ensure customer satisfaction
Performed store opening and closing procedures
Administered and controlled financial transactions