PROFILE:

Over five years of combined IT experience in the areas of Information Management, Information Technology including Programming, SharePoint Frontend designer, Help Desk, Business Analyst and Test Engineer.

TECHNICAL SKILLS:

• Performance Center 11.0 and 11.5
• Analysis and problem solving
• HTML, XML, PHP, PERl, MySQL, CSS
• Windows 8, Linux, UNIX
• SharePoint 2010 User
• SharePoint 2010 Admin CBT
• Info Path CBT
• Software testing
• Performance Testing
• Microsoft .NET (C, C#)
• SAP, Citrix, LDAP
• Lotus Notes
• Object oriented analysis and design
• SAP
• Confidential Tivoli, Rational
• Web Content Management
• Java Script
• BMC Remedy
• Requirements gathering and analysis
• Adobe Dreamweaver
• Financial Analysis
• MS - System Center Operations Management
• Contract Management

PROFESSIONAL EXPERIENCE:

Confidential

Senior Test Engineer

Responsibilities:

• Lead testing efforts for several projects; including scheduling, test plan development, test script development, test execution and test remediation if necessary.
• Lead functional testing for “As a Service” applications.
• Provide Management with test metrics, reports, risk analysis and schedules.
• Performed functional testing, regression testing, integration, compatibility testing.
• Keep track of daily defect status.
• Create and execute performance scenarios for benchmarking to optimize Cloud Applications
• Create extensive Test Cases and Test Scripts to test the new feature functionality of Application from Business Specification Requirement documents and User Stories
• Provision documentation, monthly reporting and Remedy Service request module requirements
• Develop O&M process for Tier III support for various “As a Service” applications.
• System Center Operation Management (In - Training) - Monitor SharePoint application and provide client reports on system health, updates and critical issues.

Confidential

IT- Specialist

Responsibilities:

• Worked directly with stakeholders to lead requirements gathering meetings to drive the progress o
• On time delivery of project analysis documents (Functional Requirement Documentation, Requirements Traceability Matrix, Data Management Plan, Governance Plan, Testing Documentation)
• Application functional testing
• Contributed to management project planning efforts
• Develop SharePoint Portal wireframes for client presentation

Confidential

Application Support

Responsibilities:

• Used problem solving and analytical skills to resolve end-user issues for the Mapping Information Portal (MIP)
• Administered user registration and modified process workflows using LDAP and DB2
• Identified bugs and defects; tested application to verify resolve
• Executed functional enhancements to the workflow and dashboard reporting
• Developed level one incident management documentation Information Technology Infrastructure Library (ITIL) standards.
• Created level one incident management documentation
• Reduced cost by leading the application transition and portfolio analysis project to determine which applications the team could relinquish responsibility for.
• This was determined by analyzing the following metrics: break/fix, cost, application compatibility and organizational goals.
• Supported the Global Governance and Delivery IT team by providing support in the SAP BI Portal Design, developing and executing User Acceptance Test.
• Create Test results and recommendation to business partners
• Assisted the Global Finance team by providing support in their yearend closing process; ensuring all invoices were received by contractors and our internal financial budget balanced accordingly.