OBJECTIVE:

Three plus years of manual and automated testing as QA Analyst/Tester. Seeking to pursue a consulting or permanent position where I can contribute my experience in requirement gathering, test planning, test case designing, test execution, bug documentation, requirement traceability analysis and test summary report and help to maintain and deliver quality software.

SUMMARY:

• Experience in working closely with Product/Business Analysts and Managers to understand the product requirements and use cases in order to deliver high quality software on schedule for production releases.
• In depth knowledge in Software Development Life Cycle.
• Specialize in Functional Testing, Positive Testing, Negative Testing, Regression Testing, Load Testing, Stress Testing and User Acceptance Testing.
• Experience in automation testing using industry standard testing tools HP Quality Center, Quick Test Professional and Test Director.
• Experience in writing & execution of SQL statements for backend testing
• Experience in RDBMS including MS Access, SQL Server and UNIX.
• Excellent Problem Solving skills, communication skills, strong drive to exceed customer expectations
• Can communicate fluently in English, German, Hindi, Kannada, Telugu, Tamil and Urdu.

TECHNICAL SKILLS:

Knowledge in: MS Office Suite

Environment: HP Quality Center, Quick Test Professional, Test Director, SQL and UNIX.

EXPERIENCE:

Confidential, NJ

QA Analyst/ Tester

Responsibilities:

• Closely worked with the Systems Team, Business Analyst, Developers and UI team to resolve the requirement issues, deployment issues, and change management during the course of the QA testing and actively participated in Review meetings and walkthroughs.
• Interfaced with developers in resolving the defects investigated in the application during testing.
• Manually tested data from high level to detail level during verifications.
• Performed manual and automation testing activities using Quality Center.
• Performed data validation and analyzed test result for data comparison reports.
• Created and execute SQL queries to fetch data from SQL database to validate the user interface (UI)
• Conducted functional testing by inserting Standard checkpoints and synchronization points in test scripts using Quick Test Professional.
• Generated the test scripts for functional, data driven and regression testing using the automated testing tools Quick Test pro.
• Imported & Exported data from SQL Server from Development & Staging to QA environment.

Confidential, Pine Brook, NJ

Customer Service Representative & E - Care Specialist

Responsibilities:

• Resolving customers billing issues, up selling programming
• Resolving Technical issues with customers Receivers in language.
• Recognized by General Manager for the Product knowledge & up - sell skills.
• Received Compliment Calls.
• Translated English letters to German & German letters to English.