PROFESSIONAL PROFILE:
- Writing and development of Test Scripts/Test Cases from Requirements and Use Cases
- Proficient problem - solver who envisions business and technical perspectives to develop workable solutions.
- Subject matter expert on requirements, usability, and testing.
- Seasoned IT professional with comprehensive business/technical skill set in systems integration, requirements analysis, workflow design, project management, leadership, testing/quality assurance, customer service, project management, estimating, and vendor relationships.
- Motivated achiever who guides organizations in applying technology to business settings, provides added value, and creates project deliverables in a timely manner.
- Business Process Engineering - Project Effort Estimation, Performance Measurement, Process Improvement, Test Planning and Implementation Defect and Issue Coordination and Management (Resolution, Tracking), JAD Session Facilitation
- Engineer in Training Certification.
- Software development Lifecycle (SDLC) - Agile and SCRUM Methodologies
AREAS OF EXPERTISE:
Programming Languages and Software Applications:
Software: P-Spice, MATLAB, Crystal Reports, SQL, Clear Quest, Quality Center, Bugzilla, ServiceNow, CRM
Database: Some Oracle, TOAD
Applications: RETEK (Retek auditing system. Retek invoice matching), SABRIX, ORACLE, OBIEE, MAINFRAME
Microsoft Office: Excel, Word, Access, Project, Power Point, Visio
PROFESSIONAL EXPERIENCE:
SENIOR TESTING CONSULTANT
Confidential
Responsibilities:
- Develop and communicate defect metrics used to identify gaps and trends
- Identify risk to testing and communicate to QA Team Leader and/or QA Test Lead
- Help Identify and implement new process improvements. Assist in existing process improvements.
- Implement all processes and procedures
- Triage Defect and escalate defects working with a cross functional team
- Conduct training for new team members
- Subject matter expert on requirements, features, test cases and defect traceability
Confidential
REQUIREMENT CONSULTANT/ BUSINESS ANALYST
Responsibilities:
- Translated Business Requirements into Project Deliverables such as Requirement Analysis, Functional Design Specifications, Test Cases and expected results, User Acceptance Criteria
- Supported Development Teams during the building/development phase with functional coaching
- Supported Project Leadership with functional consulting and services like validation of functional deliverables, estimates
- Facilitated analysis working sessions with business SMEs and cross commit teams during plan and analyze phases.
- Developed Project Plan for Project Implementation/Delivery (Design, Build. Test, Deployment and Service Introduction.
- Identified projects issues and risks and proposing solutions to issues and mitigation plan for risks.
- Execution of Business related tests.
TEST LEAD/ DEFECT MANAGER
Confidential
Responsibilities:
- Planned and executed Functional and System Integration Tests with application and technical teams
- Coordinated milestones, planned and executed day to day work direction for testing team
- Acted as liaison/ Point of Contact between Project Management into testing organization
- Defined detailed test data management process in line with Client guidelines.
- Documented and Reported Project Status to all testing stakeholders.
- Supported Business Requirements and Technical sessions to document overall implementation plan deliverable.
- Scoped testing activities, environments, logistics and resource needs.
- Test Lead for structured testing delivery of multiple projects to be delivered primarily via an off shore team
- Reviewed and defined the development process to ensure defect tracking (identification, fixing, re-testing and migration of defects)
- Enforcing testing standards, guidelines, and testing methodology as specified in the test approach.
- Created a short term reporting option for reporting daily/hourly testing updates for Executives.
- Researched capabilities of existing long term reporting solutions - Testing Ally, OBIEE
- Lead overall defect management process for a communications and high technology client
- Coordinating triage calls with Product Development groups to drive defects to closure
- Subject matter expert on requirements, features, test cases and defect traceability
- Facilitate daily defect meetings with all stakeholders
- Provide Daily Defect Report to all stakeholders
- Lead User Acceptance Testing
- Coordinating appropriate level of end user training
CUSTOM REPORT DEVELOPER
Confidential
Responsibilities:
- Facilitated meetings with Client senior managers to obtain detailed requirements.
- Designed and prototyped custom reports in MS Access and Excel
- Worked through multiple organization channels to gather necessary SAP data feeds.
- Built test data feeds from SAP and custom reports in MS Access and Excel.
- Created detailed training materials on the usage of the data feeds and reports.
PERFORMANCE ENGINEER/ PERFORMANCE MEASUREMENT ANALYST
Confidential
Responsibilities:
- Gathered Capacity and Performance Requirements.
- Documented Report on Capacity Utilization.
- Identified Capacity and Performance Issues before they impact availabilities of systems/applications.
- Forecasted Capacity needs for various systems/applications.
- Sustained and maintained relationships with client and project teams.
- Generated and manipulated reports in Crystal Report, Excel and Microsoft to measure performance for the client’s production, quality and development data.
- Performed test Lead duties for Report Testing Process Project.
