PROFESSIONAL PROFILE:

• Writing and development of Test Scripts/Test Cases from Requirements and Use Cases
• Proficient problem - solver who envisions business and technical perspectives to develop workable solutions.
• Subject matter expert on requirements, usability, and testing.
• Seasoned IT professional with comprehensive business/technical skill set in systems integration, requirements analysis, workflow design, project management, leadership, testing/quality assurance, customer service, project management, estimating, and vendor relationships.
• Motivated achiever who guides organizations in applying technology to business settings, provides added value, and creates project deliverables in a timely manner.
• Business Process Engineering - Project Effort Estimation, Performance Measurement, Process Improvement, Test Planning and Implementation Defect and Issue Coordination and Management (Resolution, Tracking), JAD Session Facilitation
• Engineer in Training Certification.
• Software development Lifecycle (SDLC) - Agile and SCRUM Methodologies

AREAS OF EXPERTISE:

Programming Languages and Software Applications:

Software: P-Spice, MATLAB, Crystal Reports, SQL, Clear Quest, Quality Center, Bugzilla, ServiceNow, CRM

Database: Some Oracle, TOAD

Applications: RETEK (Retek auditing system. Retek invoice matching), SABRIX, ORACLE, OBIEE, MAINFRAME

Microsoft Office: Excel, Word, Access, Project, Power Point, Visio

PROFESSIONAL EXPERIENCE:

SENIOR TESTING CONSULTANT

Confidential

Responsibilities:

• Develop and communicate defect metrics used to identify gaps and trends
• Identify risk to testing and communicate to QA Team Leader and/or QA Test Lead
• Help Identify and implement new process improvements. Assist in existing process improvements.
• Implement all processes and procedures
• Triage Defect and escalate defects working with a cross functional team
• Conduct training for new team members
• Subject matter expert on requirements, features, test cases and defect traceability

Confidential

REQUIREMENT CONSULTANT/ BUSINESS ANALYST

Responsibilities:

• Translated Business Requirements into Project Deliverables such as Requirement Analysis, Functional Design Specifications, Test Cases and expected results, User Acceptance Criteria
• Supported Development Teams during the building/development phase with functional coaching
• Supported Project Leadership with functional consulting and services like validation of functional deliverables, estimates
• Facilitated analysis working sessions with business SMEs and cross commit teams during plan and analyze phases.
• Developed Project Plan for Project Implementation/Delivery (Design, Build. Test, Deployment and Service Introduction.
• Identified projects issues and risks and proposing solutions to issues and mitigation plan for risks.
• Execution of Business related tests.

TEST LEAD/ DEFECT MANAGER

Confidential

Responsibilities:

• Planned and executed Functional and System Integration Tests with application and technical teams
• Coordinated milestones, planned and executed day to day work direction for testing team
• Acted as liaison/ Point of Contact between Project Management into testing organization
• Defined detailed test data management process in line with Client guidelines.
• Documented and Reported Project Status to all testing stakeholders.
• Supported Business Requirements and Technical sessions to document overall implementation plan deliverable.
• Scoped testing activities, environments, logistics and resource needs.
• Test Lead for structured testing delivery of multiple projects to be delivered primarily via an off shore team
• Reviewed and defined the development process to ensure defect tracking (identification, fixing, re-testing and migration of defects)
• Enforcing testing standards, guidelines, and testing methodology as specified in the test approach.
• Created a short term reporting option for reporting daily/hourly testing updates for Executives.
• Researched capabilities of existing long term reporting solutions - Testing Ally, OBIEE
• Lead overall defect management process for a communications and high technology client
• Coordinating triage calls with Product Development groups to drive defects to closure
• Subject matter expert on requirements, features, test cases and defect traceability
• Facilitate daily defect meetings with all stakeholders
• Provide Daily Defect Report to all stakeholders
• Lead User Acceptance Testing
• Coordinating appropriate level of end user training

CUSTOM REPORT DEVELOPER

Confidential

Responsibilities:

• Facilitated meetings with Client senior managers to obtain detailed requirements.
• Designed and prototyped custom reports in MS Access and Excel
• Worked through multiple organization channels to gather necessary SAP data feeds.
• Built test data feeds from SAP and custom reports in MS Access and Excel.
• Created detailed training materials on the usage of the data feeds and reports.

PERFORMANCE ENGINEER/ PERFORMANCE MEASUREMENT ANALYST

Confidential

Responsibilities:

• Gathered Capacity and Performance Requirements.
• Documented Report on Capacity Utilization.
• Identified Capacity and Performance Issues before they impact availabilities of systems/applications.
• Forecasted Capacity needs for various systems/applications.
• Sustained and maintained relationships with client and project teams.
• Generated and manipulated reports in Crystal Report, Excel and Microsoft to measure performance for the client’s production, quality and development data.
• Performed test Lead duties for Report Testing Process Project.