SUMMARY:

• Experienced over 5+ years of BMC Confidential Server Automation Suite 8.x & BD 24/7 Production Environments.
• Experience in working with BMC Confidential Server Automation Suite, maintaining, trouble shooting, performance monitoring.
• Experienced on working with Compliance, Patching, and Provisioning modules in Confidential .
• Expert in working with BMC Confidential Reporting tools for any customized reports to generate.
• Experienced in integrating various BMC OA jobs for replication data with CMDB and integrating Remedy with Confidential .
• Hands on experience on various modules of BMC Confidential Server Automation Suite such as Provisioning, Patching Server Configuration management, Compliance and Deployment of software packages.
• Ability to work withy OS like SuSE, AIX, RedHat, Solaris, VMWARE.
• Experienced in implementation of PCI, SOX and CIS compliances using BMC Confidential Server Automation suite.
• Performed maintenance, upgrades, and component - level troubleshooting in Confidential Server Automation suite.
• Performed Bare-Metal provisioning and of servers on both Unix and Windows OS using BMC Confidential .
• Deployment of Agents on remote servers and management.
• Installation of Windows 2003 servers and Windows XP desktops.
• Experience in upgrading and maintenance of Unix/ Windows servers using BMC Confidential Server Automation Suite.
• Experience working with Confidential scripting (ksh, bash) to automate administration tasks.
• Worked with BMC Patrol on Unix servers with Performance Assurance Module.
• Good experience in change management system - used for administering and managing change to the production environments and adherence to operations procedures.
• Experience with most aspects of systems/software administration, such as: system installation and configuration, security levels and permissions, installation of third-party software, backup systems, fundamental networking/distributed computing environment concepts and basic routing
• Experienced with Change Management and process and Documentation.
• Experienced in administration of Business Decision Support System - a reporting utility of Confidential Server Automation Suite.
• Proven ability to mentor and work with team of multi culture, multi domain across the globe. Excellent ability to work with different teams, people and manage business expectations and deliverables. Can work with team as well as an Individual.
• Good knowledge/understanding on Opalis Integration Server 6.5 - Server/client operations.

TECHNICAL SKILLS:

Operating Systems: Solaris 10,9,8, AIX 5L, Windows 2K/2K3, RedHat Linux, SuSe9

Network Services: DNS, NIS/NIS+

Protocols: DHCP, TCP/IP, FTP, SSH, IPV6, LDAP,SMTP,SNMP,HTTP

Data Center Automation Tools: BMC Confidential Server Automation Suite 8.0.01, BMC Confidential Decision Support for Server Automation 2.0, Microsoft Opalis Integration Server 6.3

Development Tools: BMC Remedy IT Service Management 7.x, BMC Atrium Discovery Dependency Mapping 8.x (perusing)

Webservices, xmlVirtualization Tools: VMware Esx 4.1, Esxi 5.1

Hardware platforms: Sun Ent. Servers including M5000, M3000, T2000, T5120, T5240, V210, V480, V8800, E220R, E420R, 450, NetraX1/T1s, Sun StorEdge S2, D1000, EMC DMX, Symmetric, Sun Storage Arrays. IBM pSeries505, Cisco Routers/switches, RAID controllers and hardware firewalls.

RDBMS: MSSQL Server 2005, 2000, MySQL and MS Access.

VMware vSphere: Install, Configure, Manage V5.1, BMC best practices for creating Patch catalogs and maintenance for all OS, Server build through END to END process under Confidential, Confidential Best practices and utilization

Unix Administration: Sun Solaris 10

PROFESSIONAL EXPERIENCE:

Confidential, DE

Automation Engineer

Responsibilities:

• Upgrading Application Server and Remote Serves with latest Service Packs for BMC Confidential Server Automation suite.
• Supporting System Engineers on automating Datacenter Activities.
• Creating Compliance Templates for System Audit and Organizational Standard Compliance Implementation.
• Developing BL packages and Software packages for RedHat, SuSE.
• Developed BL packages for Middleware Software for deploying through Confidential .
• Configuring BMC Confidential Vendor Patch Content for automatic downloads of latest patches from vendor sites across the OS
• Troubleshoot any issue on patch related with a strategic solution to it and documented the entire process of patching through BL and how to troubleshoot the issues.
• Worked closely with Security Audit team and tried to resolve their issues strategically as and then they came in.
• Creating Inventory Templates, Server Groups and Smart Groups for automating the Data Centre Server Administration work.
• Worked on reporting servers to create report on various activities went in BL environment and any related information on that.
• Created Deploy Jobs, Software Jobs, Audit Jobs and executing on target servers.
• Guiding and coordinating with different OS engineering group in creating system packages for provisioning new serves using repeaters.
• Created Confidential Script job and Confidential administration job to run on a daily basis to review and re license the servers in the BL environment.
• Working towards rectifying BMC Confidential users using RBAC Manager and assigning roles and privileges.
• Running Audit jobs to highlight the Server vulnerabilities and track configuration changes.
• Interaction with BMC Support team for any trouble shooting the Confidential Application Server.
• Generating various reports based on management requirements, using BMC Confidential Decision Support for Server Automation - Report Server.
• Configured Server Object, Server Components and Properties Directory.
• Worked towards creating a fully automated process for Windows server configuration through BL.
• Creating Compliance Templates based on organization policies towards Server maintenance and tracking configuration changes on serves.
• Installation of Confidential Agents and registration of remote serves in BMC Confidential Server Automation suite using Confidential Bulk Agent Installer.
• Applying latest patches released by BMC Software for Confidential Agents on remote servers on a regular basis.
• Creating Inventory Templates, Server Groups and Smart Groups for automating the Data Centre Server Administration work.
• Creating BLPackages for patch management process in BMC Confidential Application Server and scheduling the deployment.
• Creating Deploy Jobs, Software Jobs, and Audit Jobs and executing on target servers.
• Created the change management process flow for any changes that needs to happen in the Confidential production environment.
• Trained Windows & Unix engineering team on how to use BL, how to run different provisioning & Post provisioning jobs and trouble shoot various issues.
• Worked closely with BMC support team to troubleshoot various issues raised with time in the production environment

Confidential, TX

Automation Engineer

Responsibilities:

• Performance monitoring of Confidential Infrastructure and assisting System Administration Team on automating Data Center admin tasks using Confidential .
• Upgrading Application Server and Remote Serves with latest Service Packs for BMC Confidential Server Automation suite.
• Supporting System Engineers on automating Datacenter Activities for all OSs.
• Creating Compliance Templates for System Audit and Organizational Standard Compliance Implementation.
• Developing BL packages and Software packages for RedHat, SuSE, AIX & Windows OS.
• Developed BL packages for Middleware Software for deploying through Confidential .
• Configuring BMC Confidential Vendor Patch Content for automatic downloads of latest patches from vendor sites across the OS
• Created Confidential scripts for Autosys R.11 Patching and validation.
• Created BL packages for automating EMC grabs.
• Troubleshoot any issue on patch related with a strategic solution to it and documented the entire process of patching through BL and how to troubleshoot the issues.
• Worked closely with Security Audit team and tried to resolve their issues strategically as and then they came in.
• Creating Inventory Templates, Server Groups and Smart Groups for automating the Data Centre Server Administration work.
• Worked on reporting servers to create report on various activities went in BL environment and any related information on that.
• Created Deploy Jobs, Software Jobs, Audit Jobs and executing on target servers.
• Guiding and coordinating with different OS engineering group in creating system packages for provisioning new serves using repeaters.
• Created Confidential Script job and Confidential administration job to run on a daily basis to review and re license the servers in the BL environment.
• Working towards rectifying BMC Confidential users using RBAC Manager and assigning roles and privileges.
• Running Audit jobs to highlight the Server vulnerabilities and track configuration changes.
• Interaction with BMC Support team for any trouble shooting the Confidential Application Server.
• Generating various reports based on management requirements, using BMC Confidential Decision Support for Server Automation - Report Server.
• Configured Server Object, Server Components and Properties Directory.
• Worked towards creating a fully automated process for Windows server configuration through BL.
• Created the change management process flow for any changes that needs to happen in the Confidential production environment.
• Worked with remedy and service now to make the process flow a successful one for BL.
• Trained Windows & Unix engineering team on how to use BL, how to run different provisioning & Post provisioning jobs and trouble shoot various issues.
• Worked closely with BMC support team to troubleshoot various issues raised with time in the production environment

Confidential, MI

Confidential Administrator

Responsibilities:

• Upgrade Confidential Server Automation suite 8.0 to 8.0.2
• Upgrade BDSSA 2.0 to 8.2 and customizing
• Configure, and troubleshooting Confidential Server Automation suite 8.0.0.1 on a large network in a worldwide enterprise over Wan Network having 2500+ (Unix/Linux & windows) server in 4 Data centers.
• Performance monitoring of Confidential Infrastructure which includes 2 App Serves, 1 file share 5 Repeaters, 5 Data Stores in Globally established network.
• Upgrading Application Server and Remote Serves with latest Service Packs for BMC Confidential Server Automation suite.
• Configuring BMC Confidential Vendor Patch Content for automatic downloads of latest patches from vendor sites.
• Creating Compliance Templates based on organization policies towards Server maintenance and tracking configuration changes on serves.
• Installation of Confidential Agents and registration of remote serves in BMC Confidential Server Automation suite using Confidential Bulk Agent Installer.
• Applying latest patches released by BMC Software for Confidential Agents on remote servers on a regular basis.
• Creating Inventory Templates, Server Groups and Smart Groups for automating the Data Centre Server Administration work.
• Creating BLPackages for patch management process in BMC Confidential Application Server and scheduling the deployment.
• Creating Deploy Jobs, Software Jobs, and Audit Jobs and executing on target servers.
• Guiding and coordinating with System Administrators group in creating system packages for provisioning new serves using PXE, Ignite and other methods.
• Configuring BMC Confidential Application Server for auto generating mail alerts and licensing new servers.
• Creating BMC Confidential users using RBAC Manager and assigning roles and privileges.
• Running Audit jobs to highlight the Server vulnerabilities and track configuration changes.
• Creating remediation packages for remediate the vulnerabilities across the Organization.
• Configuring Server Object, Server Components and Properties Directory.
• Interaction with BMC Support team for any trouble shooting the Confidential Application Server.
• Generating various reports based on management requirements, using BMC Confidential Decision Support for Server Automation - Report Server.
• Generating PCI, SOX Compliance Audit Reports on remote servers. and mentoring System Administrators on automating System Admin tasks using Confidential Server Automation suite.

Confidential, Long Island, NY

Unix Administrator

Responsibilities:

• Installation of Confidential Agents and registration of remote serves in BMC Confidential Server Automation suite using Confidential Bluk Agent Installer.
• Upgrading Application Server and Remote Serves with Service pack for BMC Confidential Server Automation suite.
• Applying latest patches released by BMC Software for Confidential Agents on remote servers on a regular basis.
• Installation and configuring BMC Confidential Vendor Patch Content for automatic downloads of latest patches from vendor sites.
• Creating Custom/ Inventory Templates, Server Groups and Smart Groups for automating the Data Centre Server Administration
• Creating BL Packages for patch management process in BMC Confidential Application Server and scheduling the deployment...
• Creating Deploy Jobs, Software Jobs, Audit Jobs and executing on target servers.
• Configuring BMC Confidential Application Server for auto generating mail alerts and Licensing new servers.
• Provisioning new serves using PXE and other provisioning techniques in BMC Confidential Server Automation Suite.
• Creating BMC Confidential users using RBAC Manager.
• Granting privileges to users to access the servers using Confidential ACLs and applying on target serves.
• Running Audit jobs to highlight the Server vulnerabilities.
• Creating remediation packages for remediate the vulnerabilities across the Organization.
• Configuring Server Object, Server Components and Properties Directory.
• Interaction with BMC Support team for any trouble shooting the Confidential Application Server.
• Generating various reports based on management requirements, using BMC Confidential Decision Support for Server Automation - Report Server.
• Generating PCI Compliance Audit Reports on servers.
• Implementation of BMI provisioning for Unix and windows servers.

Confidential, New York

Blade Logic/Unix Administrator

Responsibilities:

• Monitoring and performance tuning, administer system upgrades, and patches on Solaris 8,9 & 10.
• Patching servers using Confidential Server Automation Suite and scheduling Patch Analysis runs.
• Installing the Cluster Patches and upgrading the Open Boot Prom/ILOM/ALOM Firmware for Sun Servers.
• Granting privileges to users to access the servers using Confidential ACLs and applying on target serves.
• Creating BL Packages for patch management process in BMC Confidential Application Server and scheduling the deployment.
• Written Shell Scripts to collect the System performance Information, account information on a daily basis.
• Provide system problem diagnosis and troubleshooting, prepare, migrate, and store critical media resources.
• Assist in collecting problem information, writing discrepancy reports, recommending fixes related to hardware patch installation/upgrade using BMC Confidential Server Automation Tool.
• Upgrading Application Server and Remote Serves with Service pack for BMC Confidential Server Automation suite.
• Applying latest patches released by BMC Software for Confidential Agents on remote servers on a regular basis.
• Installation and configuring BMC Confidential Vendor Patch Content for automatic downloads of latest patches from vendor sites.
• Performed system health check up by using various utilities like sar, top etc.,
• Troubleshooting and resolving network issues related to DNS, LDAP,SSH,SMTP and other network services.
• Administering BMC Confidential for remote server performance monitoring and patch management.
• Participated in Change Management Process and Approval meetings.
• Created Bash/Korn shell scripts to monitor system resources and system maintenance and cron jobs.
• Remedy Problem & Change manage application for management of problem tickets and production change requests.
• Setup various user profiles, environment variables/security to ensure smooth operations
• Provided performance monitoring, resource management, capacity planning, and system troubleshooting
• Provided 24x7 support on shift rotation basis.

Environment: BMC Confidential 7.6, Sun Solaris 10/9, SunFire M5000, T 5120/5140/5240 , T2000, V245, V890, V880, VERITAS Volume manager 5.0, VERITAS Netbackup 6.0, Oracle 10g, SUNONE Server 6.0/6.1, Windows 2003, Java, WebSphare, Apachee.

Confidential

Manager - Systems

Responsibilities:

• Managing Client requirements for infrastructure requirements and Providing support.
• Facility management at Client place.
• Leading a 10 member team of System administrator.
• Daily Morning Health checks of Network & Servers performance and log monitoring.
• Working closely with System administrators for creating Software packages for deployment.
• Patch management using shavlik.
• Involved in various critical automation tests and document procedures.
• Participated in GAP Analysis and Remediation plans & support and interaction with PCI Audit team for PCI .
• Performance monitoring and Patches and patch administration on servers.
• Troubleshoot and found cause analysis for all the software problems.
• Coordinating with various functional heads and project leaders for project execution work.
• Closely working with all System Engineers for implementing Applications.

Confidential

System Administrator

Responsibilities:

• Installation and configuring of Unix, Windows Servers and workstations.
• Responsible for Administration of Active Directory and delegating control / permissions to the site Admins on corresponding OU’s.
• Remote controlling Windows 95/98 desktops using VNC software to resolve problems during and after the migration.
• Configuration of Windows95/98 and NT workstations to authenticate with Active Directory 2003.
• Trouble shooting the migrated workstations using DameWare NT Utilities / Remote control desktop, which has Active Directory browser view.
• Monitoring the data Circuits and communications channels for uninterrupted data flow.
• Software implementation and user support
• Participated in implementation of structured network for new office premises.

Environment: Solaris 8,9 Windows 2000 & 2003 Server, IIS Server Configuration, Group policy. IBM System x100, Del PowerEdgeT100, Intelx86 PCs, Cisco catalyst switches and 2950 routers. Java, Apache, Tomcat.

Confidential

System Administrator

Responsibilities:

• Installation and configuring of Windows Servers and workstations.
• Responsible for Administration of Servers and delegating control / permissions to the remote site users.
• Remote controlling Windows 95/98 desktops using VNC software to resolve problems during and after the migration.
• Configuration of Network Printers and print servers and Network maintenance.
• Trouble shooting the migrated workstations using DameWare NT Utilities / Remote control desktop, which has Active Directory browser view.
• Monitoring the data Circuits and communications channels for uninterrupted data flow.
• Software implementation and user support
• Participated in implementation of structured network for new office premises. and mentoring users with application usage.

Environment: Windows NTServer, Novell 3.1, Cisco catalyst switches and 2950 routers and other network devices.