SUMMARY:

• 7+ years of experience in the field of IT with focus on testing and development .
• Expertise in Manual, Automation Testing for web based (e - commerce) using .Net and Java & desktop applications
• Well expertise in browser compatibility testing and good exposure in mobile application testing.
• Strong knowledge in Test Design, Test Metrics and good understanding of all phases of SDLC and STLC
• Excellent experience in testing the Siebel CRM applications including finance, automotive, sales and Confidential .
• Remarkable experience working in Agile environment and familiar with Agile software development lifecycle (iterative and incremental), UML design documentation
• Hands-on White Box Testing experience in Java for 2+ yrs.
• Has good Working knowledge of Automation tools like QTP and Load Runner and open source tools like Selenium.
• Proficient in Defect Management tools such as Quality center and Test Track.
• Extensive experience in coordinating testing effort, responsible for test deliverables, status reporting to management, issue escalations and well versed working in agile kind of environments.
• Good experience in preparation of test bed, Installation testing, Replication of problems & Generation of bug report
• Strong knowledge in developing PlSql Scripts, Packages & Stored Procedures.
• G ood experience in design, development and testing of applications using Java/J2EE technologies, JMS and Web Services testing using SOAP UI tool.
• Creative thinker and analytical problem-solver with ability to work under the pressure of fast-paced, time-sensitive environments while committed to deliver timely, accurate and quality work.
• Decision making ability to establish priorities, credibility, and balance with the organizations competing priorities involving multitasking and the ability to manage & plan work.
• Excellent written and verbal communication skills.

TECHNICAL SKILLS:

Test Automation Tools: HP QTP10, RFT, Selenium IDE/Web Driver

Performance Testing Tool: Load Runner8.0.

Defect Tracking Tools: Quality Center, SOAP UI, Clear Quest, Product Studio and BugZilla.

Operating System: Windows 2003, Windows XP, UNIX

Programming Languages: Java, C, C++, VB Script, JavaScript, Java/J2EE

RDBMS/ Database: Oracle 9i/10g, TOAD, SQL

CRM: Siebel 8.0/7.8/7.7 - Call Center, Finance, eService, Sales, Comm, ePharma

Middleware: Tomcat 5x, BEA Web logic, MQ Series, HTTP Transports

WORK EXPERIENCE:

Confidential, NYC, NY

Sr QA Analyst

Responsibilities:

• Reviewed Business requirements, IT Design documents and prepared Test Plans for all assigned project releases.
• Involved in testing the new functionalities based on test cases and coordinated with development team in fixing the issues.
• Created and executed automated software test plans, cases and scripts to uncover, identify and document software problems and their causes.
• Worked on the integration testing between Siebel and Java.
• Performed system, unit, performance, load, regression, and data interface testing.
• Documented software defects using bug tracking system and reported defects involving program functionality, output, online screen and content to software developers.
• Delivered thorough QA testing reports that determined product quality and release readiness.
• Assisted with user-acceptance testing and defect tracking for two new software releases.

Environment: SOAP UI, Siebel Public Sector 8.1, Java, QTP, QC, Load Runner

Confidential, Westlake Village, CA

Sr QA Analyst

Responsibilities:

• Managing, mentoring team in all project deliverables under the agile based environment.
• Created use cases, test plans and test cases according to the user stories in the initial phase of the Confidential ecommerce application.
• Tested the Confidential web application using Selenium tool by automating the functional testing framework for all modules using Selenium and web driver.
• Raised the critical bugs in all the areas mainly in the billing and fulfillment areas.
• Logged defects and tracked the defects till closure using the Test Tracker tool.
• Tested the Siebel Inbound and outbound web services using the SOAP UI tool.
• Checked the http connection between the Siebel servers and the vertex server using telnet.
• Actively involved in Confidential testing.
• Validated the tax calculations in both Siebel and vertex tax server.
• Performed mobile application testing using real devices (Blackberry, Galaxy and Ipad) and reported bugs.
• Uploaded applications to hand sets by using i-tunes, Java App loader, SDK.

Environment: SOAP UI, http,.Net, Siebel Sales 8.1, QTP, mobile app testing, SQL Server, Confidential, Selenium

Confidential, Alpharetta, GA

Sr QA Analyst

Responsibilities:

• Reviewed the user stories and prepared Test Plans for all assigned project releases in agile env.
• Equicom is an E-Commerce application which is used for online sales by the customer, to get the score.
• Tested the functionalities based on test cases and coordinated with development team in fixing the issues.
• After successful release of projects, developed automation scripts using QTP and integrated the script with master script.
• Ensure that all the test cases are updated in the Quality Center along with Master test plan.
• Developed test scripts and tested web services using SOAP UI tool.
• Regression test cases were automated using Selenium
• Checked the request and response between the http requests from Siebel to java server.
• Tested critical bug fixes and coordinated with developers in release of bug fixes meeting tight timeline.
• Involved in Performance testing using Load runner 8.0.
• Performed the Backend Database testing in Oracle using SQL.
• Defects were tracked, reviewed, analyzed using Quality Center.

Environment: QC, Oracle9i/10g, J2EE, HTTP,TOAD, SQL, Loadrunner8.0, SOAP UI, Siebel HTIM, UNIX, Selenium

Confidential, Irvine, CA

Sr QA Analyst

Responsibilities:

• Involved in testing few medium priority functionalities.
• Concentrated and involved more in System Integration testing.
• Tested the data integration, system integration and business workflow.
• Involved in reviewing the test cases and executing the same.
• Reported defects in timely manner and logged the same into defect tracking tool.
• Verified the Fixed CRs and tracked the same to closure.
• Coordinated with developers, testers and other individuals involved in the project to resolve the identified issues.
• Ensure that all the test cases are written and updated in Quality Center.
• Review tests specifications, cases and performed manual testing.

Environment: J2EE, Oracle 9i, Manual Testing, VSS, Test Director, Quality Center, TOAD, Siebel Automotive.

Confidential, Norcross, GA

QA Analyst

Responsibilities:

• Involved in mapping the business reqs into technical reqs.
• Developed certain modules of application in HTML and Java using JSPs and Servlets.
• Tested the Lawson ERP API’s and validated the functionality.
• Performed different type of testing on application to ensure that application is error free.
• Monitored the UNIX server log for its availability.
• Sit with end users to perform UAT and provide them the technical guidance.

Environment: J2EE, DB2, Manual Testing, VSS, Quality Center, TOAD, Siebel Sales, Windows XP

Confidential, Parsippany, NJ

Siebel QA Consultant

Responsibilities:

• Worked with key client personnel to define and gather business requirements, participated in the Test Analysis, development and execution of detailed test plans and fixing defects
• Tested the Inbound and Outbound scenarios for automation of orders, billing process and integration with external systems to calculate tax using TIBCO.
• Creation and execution of Test Scripts to implement the Test Plans.
• Production of Test Reports and defects, which effectively communicate findings specifically within the context of requirements and summarizing the testing, performed.
• Assisted with integration, system, and User Acceptance Testing (UAT).

Environment: Manual Testing, .Net, Quality Center, TOAD, SQL, Siebel Call Center, Windows XP

Confidential

Developer/Test Analyst

Responsibilities:

• Involved in Analysis and design of the Solution.
• Mapped tests to requirements to ensure full coverage of requirements
• Testing of the chat conversations, Send Receive Picture messages, MMS, sending sms from the chat, calling from the conversation
• Tested all the other functionalities which a PC version of the respective messenger have like Blocking/Unblocking a contact, Adding, deleting a contact, Display of the groups etc
• Involved in Application Configuration using Siebel Tools.
• Worked on Java Servlets to integrate frontend and backend by invoking the Siebel workflows using Java Data Bean using web logic as a middleware, and involved in the Integration of Siebel with Handheld devices like Nokia E61
• Able to multitask and manage the priority of the business requirements.

Environment: Manual/Mobile application Testing, J2ME, Nokia mobile,TOAD, SQL, Siebel Sales, Windows XP

Confidential

Siebel Tester

Responsibilities:

• Analysis of requirements, Change Requests and Design Specifications
• Production of Test and defect reports, which effectively communicate findings specifically within the context of requirements and summarising the testing performed.
• Ensure defects follows its complete lifecycle to resolution
• Managing test artifacts with HP Quality Centre version 10
• Performed the Unit Testing and Integration testing.

Environment: Manual Testing, QC, TOAD, SQL, Siebel eCommunications, Windows XP

Confidential

QA Analyst

Responsibilities:

• Analyzed and identified the Test Cases based on requirement document of the application.
• Reviewing and modifying the Test Cases.
• Performed Smoke, Functional, Compatibility and User Interface testing tasks.
• Performed regression testing after each new build of the application.

Environment: Manual Testing, TOAD, SQL, Siebel Call center, Windows XP

Confidential

QA Analyst

Responsibilities:

• Worked as module co-coordinator and involved in sending daily status reporting to client, assigning daily task.
• Actively involved in preparing and executing the GUI Tests, Regression tests, Functionality testing, Integration Testing and Adhoc Testing.
• Extensively involved in Designing Functional and UI Test cases.
• Executing Test cases manually
• Updated Traceability Matrix regularly.

Environment: Manual Testing, IBM RFT, TOAD, SQL, Siebel Finance, Windows XP

Confidential

QA Consultant

Responsibilities:

• Tested software to identify and resolve problems from an end users perspective.
• Monitoring the testing process and identifying and logging test failures.
• Performing peer reviews and participated in creating the test estimates.
• Involved in Performance Testing, Scalability / Stress and Load Testing.
• Testing full product suite's, identifying problems & resolving them with the development team.
• Prepared Test Cases & Test Steps.

Environment: Manual Testing, Load Runner, TOAD, SQL and Windows XP

Confidential

QA Consultant

Responsibilities:

• Analysis of Requirements against technical aspects of the system under test
• Preparation of Test Cases covering all the required functionalities, defect tracking and reporting, and summarizing the testing performed.
• Coordination of System test and UAT.
• Designed high/low level test plans based on business process documents and technical specifications.
• Testing fixes and patches applied to system to ensure the continued integrity of the system and data
• Performed Unit testing and integration testing of the development activities.

Environment: Manual Testing, SQL and Windows XP