OBJECTIVE

• Software/QA Test Analyst with over 5 years of extensive & professional experience in the software testing industry performing both Manual, Mobile & Automated Testing using leading software testing tools & techniques on various operating systems and platforms. I’m currently seeking for a great position where I can implement my years of experience and be a valuable team member in the project.

SUMMARY

• Over 5 years of experience as Quality Assurance Analyst/Software/Mobile Test Engineer with experience in various phases of Software Development Life Cycle (SDLC) and Methodologies - Agile, Scrum, XP, Iterative & Waterfall
• Strong knowledge & experience in writing Test Cases, Test plans, Test Strategies, Test Scripts, Test Scenarios for both Manual & Automation testing purpose using HP Quality Center (QC) and HP QuickTest Professional (QTP)
• Experienced in testing Financial, Health, E-commerce, Digital Advertising, Media & Insurance applications on Web, Client-Server & Mobile applications and devices
• Experience in performing Regression Testing & User Acceptance Testing (UAT) to make sure that bug has been fixed and the application is running properly
• Expert in testing Web & client based applications with comprehensive knowledge of browsers and user interface testing techniques
• Strong analytical skills and experience with implementation and administration of Software Quality Assurance Metrics, such as defect profiles and performance to entry/exit criteria.
• Experienced in leading User Acceptance Testing (UAT), operation & maintenance of existing QA Test Artifacts
• Deep knowledge & experience throughout Mobile Software Testing Life Cycle (M-STLC) & Bug Life Cycle (BLC)
• Hands-on experience working with & testing Mobile Handset Applications.
• Well-versed with Mobile communication technologies (GSM/UMTS, Messaging, GPRS and Data communication)
• Advanced knowledge of HP test automation tool - HP QuickTest Professional (QTP) for Functional & Regression Testing, test & defect management tool HP Quality Center (QC) & performance testing tool LoadRunner & Yslow
• Well-versed in SQL Server & Oracle environments to query and manipulate data for data validation, manipulation and verification by SQL
• Proven analytical and problem-solving skills to help validate the implementation of products against functional and technical specifications
• Execution experience in testing Functional, Regression, System, Integration and Automated Testing, and recorded and tracked test case execution and benchmarks
• Strong leadership skills that inspire team confidence and respect while motivating team members in a creative and effective manner
• Experienced and ability to plan systems and acceptance Test Strategies and approaches for independent Verification and Validation of target application software under test
• Ability to work in a dynamic and fast-paced environment with time-sensitive deadlines
• Experienced in writing Test Plans and detailed Test Cases for positive, negative & boundary scenarios
• Excellent written and verbal communication skills to work with team members and clients in the form of formal training, mentoring, and presentations
• Strong team player with the ability to work collaboratively with others, fast learner and flexible, and able to adapt to new areas and technologies

TECHNICAL SKILLS

Operating System (OS): Windows XP Professional, Vista & 7, AS400, Mac

Language: HTML, SQL, Java, JavaScript, J2EE, C++, PHP, ASP.NET, .NET

Software Testing Tools: HP Quality Center (QC), HP QuickTest Professional (QTP), LoadRunner, JIRA, Zephyr, Team Foundation Server (TFS), Quick Base, Yslow

Databases & Browsers: Oracle 9i/10g, SQL, MS SQL Server 2000, DB2, Internet Explorer, Firefox, Safari, Chrome

Network Protocol: TCP/IP, UDP, HTTP, FTP, Telnet, SMTP and SNMP

Microsoft & Other Tools: MS Office, MS Visio and MS Projects, Jing, Confluence, DropBox

Mobile Testing: iPhone, iPad, Android, Windows Phone

PROFESSIONAL EXPERIENCE

QA & Mobile Test Analyst

Confidential

Responsibilities:

• Identified, wrote and executed Manual Test Cases and maintained Requirements Traceability Matrices (RTM) from Visual Design Documentation (VDD) and Functional Requirements Specifications (FRS)
• Determined and performed Test & Data setup and execution, including identifying and loading Testing Data by writing Structured Query Language (SQL) against Database
• Created, managed, and updated Test Performance Metrics for Web & Mobile modules - Search, Favorites, Widgets, Groups, News and Mega Menu
• Authored and maintained Test Plans, and Test Conditions Library for multiple Web & Mobile applications
• Wrote & executed detailed Mobile Test Cases for multiple projects using Zephyr & TFS
• Performed Cross-Browsing Testing on Web, Mobile, E-Commerce apps on various devices & systems
• Led effort on Test Readiness including Test Lab setups in Virtual Machine (VM) and Test Environments
• Wrote & executed Manual Testing for software Builds within scheduled Releases & Go-Lives
• Collaborated closely with product, project and development teams to identify and resolve technical, business, and process related issues
• Performed various types of Web & Mobile testing Functional, Integration, Regression, UAT and Performance Testing on clients’ Home, Wedding & Baby on Catalog for 2012 - Hot Spot, Quick View, Hover State, Images, Video, Shopping Cart, Share and Wish List
• Performed Performance Testing for multiple Web & Mobile apps and modules using Yslow
• Identified and tested Functional & Boundary behaviors & constraints on modules like National Offers, Xfinity TV, See Offers, Sign In, Forgot Password, Deal Finder, Learn More, Global Menu, Footer on Android, Samsung Nexus & iPhone Mobile devices
• Proactively worked with Developers in problem analysis, reproduction, and resolution within Jira and TFS
• Applied Quality procedures and testing standards to add value and improve existing process
• Supported ongoing Performance Testing, Regression Testing, production support and analysis of enhancements to company's Software Development activities.
• Analyzed test results and documented Defects in Jira and worked directly with Business Analysts, Development and QA peers to resolve bugs
• Performed detailed Functional/GUI Testing for checking functionality & security during various phases of the development of online application - Web Portal Modules.
• Provided regular Progress Testing Reports (PTR) to Quality Assurance Lead & Project Manager

Software Test Analyst

Confidential, NY

Responsibilities:

• Analyzed & translated Business Requirements Document (BRD) and Technical Requirements Document (TRD) into Test Cases assuring maximum Requirements coverage
• Prepared and coordinated User Acceptance Testing (UAT) and working with the business area to define the acceptance criteria
• Created both positive and negative scenarios to perform Manual Testing against various Test Cycles.
• Created and led QA Team to create Test Plan, Test Scripts, Test Cases based on functional specifications for various web portals and modules - Provider, Provider Search, Members & Groups
• Worked with business partners, facilitated UAT Test Case Development for Provider Portals from PRD's and Business Requirements Document (BRD)
• Migrated existing manual Member Eligibility & Authorization Test Cases in Quality Center (QC) to automated test scripts in QuickTest Professional ( QTP ) to add to automation framework
• Closely interacted with software developers in Agile/Scrum methodology & intense environment to verify proper test scenarios, dependencies and maintain Requirements Traceability Matrix (RTM)
• Heavily used HP Quality Center to write, execute and analyze Software Test Plans and Test Cases to describe the software testing approach that will be followed during the testing cycle
• Worked as part of an application development team to understand project business objectives, overall application design and functionality
• Performed data analyses and data validation by writing SQL queries especially for Oracle database
• Worked with business partners, managed prioritization of User Acceptance Tests (UAT) and communicate sequence of testing groups and dependencies
• Called and added Reusable Actions using HP QuickTest Professional and implemented Regular Expressions to create very generic lines of code in VBScript
• Used Parameterization from Excel to run Confidential number of Test Scripts with multiple sets of data
• Applied the best practices of Automation in Test Scripts like Descriptive Programming, Data Driven Testing, Conditional Statements, Error handling statements, variable declarations
• Attended software Requirements & Development Review Meetings and provided feedback when needed
• Created functional documentation on new and updated features, including help text & hover text
• Involved with Performance Test to performing System, Load and Performance Testing solutions for web portals based on well-known platforms & protocols using HP LoadRunner (LR)
• Documented test results and participated in Test Execution Reviews to explain and evaluate test results
• Provided additional testing support to on-shore/off-shore teams where necessary and on release days, including occasional off-hours

QA Manual Tester

Confidential

Responsibilities:

• Developed, executed, and maintained Test Plan, Test Case, Test Scripts and test data for both Manual and Automated Testing approaches
• Reviewed and validated software requirements and functional design specifications and created Manual and Automated Testing artifacts
• Used HP Quality Center (QC) for writing, executing test cases, defect tracking & complete test management
• Created and executed SQL queries to validate actual test results match expected results, identified and logged defects in Quality Center (QC)
• Mapped Test Scenarios back to business requirements & defined entry and exit criteria for test execution
• Actively participated in project teams/meetings to gather information relevant to automated testing
• Worked with Technical Analysts, Business Analysts and user community in problem solving and requirements definition
• Reported test outcomes by collecting, analyzing, interpreting, summarizing and displaying data recommending software change and documenting test results in Quality Center
• Designed, built and used automated tools to improve the test effort and operational efficiency by creating Automated Test Scripts in HP QuickTest Professional (QTP)
• Created GUI, Database, Text & Bitmap Checkpoints, inserted Synchronization points for timing issues with application under test (aut)
• Prepared Test Data for manual and automated Test Cases & Scripts by writing and executing Structure Query Language (SQL) and other scripts to verify data accuracy in Oracle database
• Logged and reported Defects with detailed, accurate and concise steps to reproduce in Quality Center (QC)
• Communicated & negotiated with development team where appropriate to resolve issues found during testing