SUMMARY

• Over 10 years of diverse experience in Information Technology with emphasis on Quality Assurance, GUI Automation Testing, System Testing, White Box Testin g including Functional, Performance, Stress and Regression Testing of Client/Server and Web based applications.
• Extensive knowledge of QA methodology and QA strategies . Excellent analytical, problem solving and communication skills. Excellent professional ability to work independently and as a team member.
• Excellent understanding of the SDLC ( Agile model, Waterfall model) and role of QA .
• Strong in analyzing business requirements (BRDs) and specifications (SRS) and development of Test Plans, Test Strategies, Test Scripts, Test Cases & executing them.
• Experience with QA Methodologies and QA strategies to ensure the Quality Assurance Control.
• Experience with testing reports generated using Cognos reporting tool, Query studio, BO.
• Experience with automation tools such as QTP, Quality Center/ALM, WinRunner, TestDirector, LoadRunner, Rational Suite Test Studio.
• Experience in E - Commerce, Financial, Banking, Manufacturing and Healthcare sectors
• Experience in validating XML and HL7 data.
• Experience in leading a team of testers for onsite and off shore projects.
• Involved in developing programming scripts in TSL, SQA Basic, and SQL statements.
• Involved in manual and automated testing of apps on Windows and UNIX environments.
• Experienced in testing database applications running on different RDBMS like Oracle, SQL Server and MS Access 2000.
• Expertise in White Box Testing of applications developed in J2SE, J2EE and technologies like Servlets, JSP, JDBC and Web technologies.
• Expertise in problem solving and analytical skills.
• Strong mentoring and personal skills.
• Expertise in tracking Bug Reports using Bug Tracking Tools like Quality Center, Test Director, PVCS and locally developed tools.

TECHNICAL SKILLS

Testing Tools: QTP 11.0, LoadRunner, WinRunner, Quality Center 9.2/10.0/ALM, Selenium, Rational Suite 2001, Bugzilla

Operating Systems: Linux, UNIX, Windows 2000/NT/XP, MS-DOS, Mac

Languages: C++, PL/SQL, Java

GUI: VB 5.0/6.0, DEV-2 000

RDBMS: Oracle 8.i/9 .i, SQL Server 2000, MS- Access, Sybase

Web Technologies: VB Script, HTML, DHTML, XML, HL7, 7Edit

Reporting Tools: Business Objects 5i/4.1, Web Intelligence 2.5/2.6,WebiSDK, ERWIN, ER Studio, Cognos 10.0, Query Studio, Discoverer

Other Packages: Microsoft Office Suite 2010 etc.

Data warehouse: Informatica Powermart, Powercenter, DataStage 6.0

Web services: SOAP

PROFESSIONAL EXPERIENCE

Confidential

Sr. QA Analyst/Engineer

Responsibilities:

• As a QA member responsible for manual and automated testing.
• Gathered Business requirements (BRD, SRS) from BAs, developers, (Java, cognos etc.), users etc.
• Participated in Functional, Technical and Design review, defect resolution and QA status and scrum meetings ( for agile projects) .
• Developed Test plans, Test strategies, Test scenarios and Test cases for software deliverables. Also developed scenarios/test case from user stories for Agile projects .
• Administered QC activities. Uploaded and maintained the test case/scripts. Mapped test cases to requirements in QC .
• Responsible for defect coordination i.e. assigned defects to Dev and Testing groups.
• Reported and documented bugs using Quality Center (QC) and escalated and traced issue which seems to be unresolved over a period. Involved in intensive verification of production bugs along with production incidents
• Collaborated and coordinated testing with various groups on interfaced projects including DI, billing etc.
• Responsible for task allocation, monitoring progress, status etc. Provided LOE/test estimates for new par functionalities.
• Lead interface testing between Care 360 and LIS. Lead SIT, integration testing with Nichols (SJC)(LIS-DI-BIS(Billing system) - QDIB)
• Lead and involved the Smoke testing /enhanced smoke testing activities for releases. Escalated critical issues to upper management
• Lead UAT activities with business users and worked towards securing Sign off on the releases including patches.
• Effectively communicated technical issues with Developers, BAs and QA team members.
• Worked on multiple projects simultaneously and validated XML, HL7 data against the application results.
• Automated and developed data driven scripts for bulk testing and scripts for Regression using QTP .
• Executed, scheduled and validated Cognos and Query Studio reports . Wrote SQL Queries and validated the data.
• Performed Functional, Integration, System, Regression, Smoke and Navigation Testing along with UI and oracle database testing on interface projects.
• Mentored team members (on/off shore) as required. Provided training to the users.
• Co-ordinated testing with on shore/off shore TCS team members.
• Maintained Traceability Matrix to ensure all conditions are covered in the Test Cases.
• Participated in Weekly team meetings and walk through to discuss status report and schedule task.

Environment: HTML, Java, ORACLE 10G, HP Quality Center 9.2/10.0, HP QTP 11.0 and Window NT, XML, 7 Edit, Cognos, Query Studio, HL7 2.5.1., Centricity

Confidential

QA Analyst/Lead

Responsibilities:

• Responsible for manual and automated testing.
• Gathered Business requirements from Business Analysts, developers, users etc.
• Assigned requirements (Business requirement document) to team members helped them in understanding the FS Functional spec).
• Developed a detailed Test Plan and Test Strategy Document for UAT Testing.
• Developed and maintained a detailed project plans using MS Project for scheduling and Tracking for all testing activities throughout the project.
• Participated in BRD review meetings and Technical design meetings.
• Participated in regular project status meetings related to testing As a lead coordinated with offshore test team. Lead SIT, integration testing with Pricing projects between vendor site and snap.
• Responsible for providing the estimates, assigning resources, delegating tasks and monitoring progress. Responsible for managing daily/weekly progress, reporting, defect tracking, and resolution. Provided project status to Managers along with summary reports
• Reviewed Test Plan and test scenarios written by offshore team.
• Interacted with Business Users to get UAT Testing signoff
• Ensured quality of product was maintained.
• Wrote Test cases for GUI and Functionality testing.
• Experienced in deriving test cases from Use Cases and Use cases from System Requirement Specifications (SRS).
• Wrote SQL Queries and validated the data.
• Performed Functional Testing, System Testing and Back End testing.
• Involved in intensive verification of production and staging bugs, interacted with helpdesk people. Reported and Documented bugs using Test Director and escalated and traced issue which seems to be unresolved over a period.
• Worked on multiple projects simultaneously.
• Automated the Regression Test Cases using QTP .
• Conducted Integration, System, Navigation Testing, Smoke Testing, and Regression testing during the various phases of the application.
• Conducted meetings and walkthroughs on a regular basis. Mentored junior testers.
• Maintained Traceability Matrix to ensure all conditions are covered in the Test Cases.

Environment: HTML, Java, ORACLE 10G, HP Quality Center 9.2, HP QTP 9.2 and Window NT, XML, .Net

Confidential, TX

QA Analyst

Responsibilities:

• Analyzed business requirements, functional design specifications and technical design documents for test planning, preparation, and test approach and test execution .
• Responsible for creating Test strategy, Test plan and Test conditions .
• Wrote detailed Test Scripts for various applications/updates/enhancements.
• Responsible for carrying out manual testing during various phases of testing like functional testing, back-end testing and Regression testing.
• Oversaw all phases of testing, coordinated with testing resources, attended and scheduled project meetings and Training as needed
• Created weekly status reports, escalated issues with development and senior management when necessary.
• Involved in Production checkout support, Post Imp defect resolutions, Help Desk Tickets, Weekly releases.
• Verified the request and response xml data.
• Identified, investigated and helped resolve Project Issues/ Risk.
• Provided training to the users and helped them to perform UAT (User Acceptance Testing)

Environment: Citrix, Delphi, Oracle 8.1, Windows 2000, Solaris 5.8, Weblogic 6.1, Informatica, PL/SQL Developer, WS FTP 32, Snagit, WinRunner, LoadRunner, TestDirector 8.0. SOAP

Confidential

QA Analyst

Responsibilities:

• Responsible for manual and automated testing.
• Developed and maintained Test plans, Test cases and documented them along with the test results.
• Performed Integration Testing, System Testing, Backend Testing, Functional Testing, Regression Testing, Smoke Testing, Black box testing, UAT etc on different phases of the application.
• Reported status details /defect summary (report) to managers.
• Helped in automating the Regression Test Cases, and development of Base Line scripts for testing the future releases of the application using WinRunner .
• Ensured that the Quality of the product is maintained throughout the testing.
• Provided training to the users and helped them to perform UAT (User Acceptance Testing).
• Maintained Traceability Matrix to ensure all conditions are covered in the Test Cases. Involved in Back End testing, wrote SQL Queries to verify data against expected results also generated & maintain SQL scripts for database testing.
• Helped team members in ETL jobs runs that were scheduled through over a period through Data Stage Director. Verified data on sources (tables & files), targets (tables and files), stages and transforms.
• Acted as testing team co-coordinator for doing Performance Testing using LoadRunner, obtained vuser information to perform the Load testing and defined Parameters to execute various functions.

Environment: Windows 2000 professional / XP, Solaris 5.8 (Unix), Oracle 8i, Toad 6.5, Micro strategy, Data Stage 6.0, J2EE, VC++, .Net, pcAnywhere, TestDirector 8.0, WinRunner 7.6, load runner, Windows commander 32, WS FTP 32, Editplus 2.12.