SUMMARY:

• Proficient in creating test plans, test cases, test scripts and maintain the report in RTM.
• Hands on experience with designing test cases covering various test conditions.
• Experience with both manual and automation testing
• Familiar with software development life cycle (SDLC) and software testing life cycle (STLC)
• Experience with writing the SQL queries using PL/SQL developer and TOAD
• Team player with excellent written and verbal communication and interpersonal skills

TECHNICAL SKILLS:

• Configuration Management
• Software QA/Test
• Agile/Waterfall SDLC
• DOD Secret Clearance
• SDLC/STLC
• Production Support
• Help Desk Support
• Oracle DB Informatica ETL
• PL/SQL

SKILL:

Testing Tools: Load Runner, Quick Test Pro, Mercury Quality Center

Tracking Tools: Test Director, PVCS Tracker, IBM Rational CleaseCase, IBM Rational ClearQuest, Bugzilla, Jira

Operating Systems: Windows 98/NT/2000/XP, UNIX, Solaris, Windows XP

Databases: Oracle DB, MS Access, DB2, Informatica, TOAD

Applications: MS Office, MS FrontPage, MS Project, Vantive, Citrix

Web Technologies: HTML, DHTML, MS FrontPage, XML

Languages: SQL, PL/SQL, Bash, Kornshell, TeamTrack

EXPERIENCE:

Confidential, Coppell, TX

Software QA Analyst

Responsibilities:

• Reviewed business requirements and technical specification for web based software systems.
• Analyzed functional requirements and mapped them to individual test cases.
• Documented, managed and executed test cases and logged defects with supporting screen shots and error outputs.
• Wrote test plans with detailed testing scope, test strategy and test requirements.
• Performed regression testing with automated test tool Quality Center.
• Broadly performed manual testing, constraints verification testing, and the functional testing.
• Performed positive and negative testing manually to ensure the application outputs expected results.

Confidential, Garland, TX

Software Configuration Management / Software QA

Responsibilities:

• Automated the SW build process using scripts, generated release notes, and cleaned up source archive for deployments.
• Identified configurations items and baselines in the IBM Rational ClearCase.
• Implemented controlled change process.
• This was achieved by meeting with stack holders in the change control board meetings whose primary function was to approve or reject all change requests against baselines.
• Ensuring configurations contained all their intended software packages and verified against requirements, architectural specifications and user manuals.
• Managed Unix user accounts to ensure non - active accounts were removed.
• Administrated user account in the IBM Rational ClearQuest.
• Managed the repository software and servers allocations for final software package testing.
• Facilitated team interactions related to the process and communicated with the management.
• Investigated errors occurred during the final build testing to specific defects in the ClearQuest.
• Performed manual integration testing and also automated testing using Quality Center.
• Analyzed functional requirements and mapped them to individual test cases.
• Wrote test plans with detailed testing scope, test strategy and test requirements.
• Build and verified software media kits delivered to different Air force sites.
• Create, maintain and execute manual and automated tests cases.
• Identify report and track product defects. Participate in test analysis and design sessions.
• Provide accurate and timely estimates for QA and testing timelines and effort.
• Communicate risks, milestones, and QA progress to stakeholder for assigned projects.
• Responsible for adhering to internal QA process.

Confidential, Dallas, TX

Production Support / Oracle DB A/QA

Responsibilities:

• Performed manual integration testing and also automated testing using Quality Center.
• Analyzed functional requirements and mapped them to individual test cases.
• Wrote test plan with detailed testing scope, test strategy and test requirements.
• 2 years experience in production support and application development of database systems.
• Developed, maintained, and administered database applications in support of business needs.
• Developed, administered, and maintained procedures related to the security and integrity of the DBMS.
• Identified data sources, constructed data flow diagrams, and documented the process.
• Performed importing and exporting data, file structures from other systems.
• Acted as liaison or point of contact with development, management, systems operations, vendors, and other groups in key decisions.

Help Desk / Application Support

Confidential

Responsibilities:

• As part of MIS team, responsible for providing support to the end users with PC problems and also various software such as Windows, Oracle, SQL, Vantive, Citrix and Unix.
• Upon acceptance of trouble ticket assumed full responsibility for appropriate escalation and notifying user when ticket was closed.
• Responsible for installing and administering various applications, user profiles and security setup for end users.
• Involved in setup and implementation of the customize menus and reports within payables, receivables and order entry modules.
• Assisted developers and DBAs with trouble shooting Applications and DB errors.
• Assisted DBAs and Vantive developers with testing system software upgrades.

Technical Customer Support

Confidential

Responsibilities:

• Responsible for providing technical support for pager setup and billing issues.
• Promoted to handle high priority accounts such as Worldcom, Excel, GTE, and SW Bell.