SUMMARY:

• Superior in - depth requirements analysis, data analysis and presentation skills
• Advanced analytical skills to identify trends & patterns in data sets, locate points of influence, and communicate synthesized data results
• Strong knowledge of QA methodologies, Automation Frameworks - functional, regression, black box, white box, and performance testing. Manual and Automation testing expertise
• Superior in-depth requirements analysis, data analysis and presentation skills
• Advanced analytical skills to identify trends & patterns in data sets, locate points of influence, and communicate synthesized data results
• Proficient with spreadsheets, databases, and other reporting tools and processes that support conducting analysis
• Good project management skills including identification of key stakeholders, ability to achieve agreement, development of sound action plans, consistent follow-up, communication and good influencing skills
• Excellent MS PowerPoint, MS Outlook, MS Excel and MS-Access skills
• Product/System Analysis, Business Analysis, Functional Analysis, Gap Analysis, and Root Cause Analysis
• Partnering experience with stake holders, business development managers, theatre admins and product managers
• Excellent knowledge and working experience in Wiki, CDETs, TOAD, Rally, MS Project, Quality Center, QTP, JIRA, Remedy, Software Development Life Cycle (SDLC), and good knowledge in ITIL, DMAIC and reverse engineering

PROFESSIONAL EXPERIENCE:

Confidential

QA Automation Lead

Responsibilities:

• Acted as SME for PSS and SNTC business flow and as cross-functional lead
• Performed detailed study and analysis on requirements by working closely with the Business & IT analysts
• Acted as reviewer and approver for BRD (business requirements), FSD (functional design), and TDD (technical design)
• Led and managed QA team (test plan preparation, system test cases authoring, review with teams, getting sign off, test case execution and QA reporting)
• Acted as project manager
• Planned, scheduled and tracked monthly releases using MS Project
• Aligned resources to the project deliverables
• Created WBS
• Designed data driven framework for the automation
• Used Quality Center (MQC) as a Test management tool (requirement mapping, test case authoring, test case execution and tracking, bugs maintenance)
• Conducted Automation Testing (QTP-Quick Test Professional) and Back end testing (SQL)
• Acted as single POC for development and testing teams for any business and/or functional clarifications
• Planned and conducted Business Acceptance Testing (BAT) and User Acceptance Testing (UAT)
• Prepared User on-boarding documentation and presentations
• Acted as one of the approvers for Site structure and Navigation for UI screens
• Built and maintained client relations - established productive and reciprocal relationships with business and cross functional partners
• Worked on data analysis and generated various types of reports to help identify business priorities

QA Automation Lead

Confidential

Responsibilities:

• Drove the scope definition for future releases working with business teams
• Acted as subject matter expert for Confidential service program and Service quote to contract life cycle
• Performed detailed study on requirements working closely with the Business & IT analysts
• Acted as reviewer and approver for BRD (business requirements), FSD (functional design), and TDD (technical design)
• Led and managed QA team (test plan preparation, system test cases authoring, review with teams, getting sign off, test case execution and QA reporting)
• Acted as project manager
• Planned, scheduled and tracked monthly releases using MS Project
• Aligned resources to the project deliverables
• Created WBS
• Designed data driven framework for the automation
• Used Quality Center (MQC) as a Test management tool (requirement mapping, test case authoring, test case execution and tracking, bugs maintenance)
• Conducted Automation Testing (QTP-Quick Test Professional) and Back end testing (SQL)
• Led development and deployment of Web based interface/Backend changes (Oracle)
• Acted as lead for scoping requirements and managed monthly releases (Onsite-Offshore model)
• Acted as single POC for development and testing teams for any functional clarifications
• Acted as one of the approvers for Site structure and Navigation for UI screens
• Built and maintained client relations - established productive and reciprocal relationships with business and cross functional partners
• Worked on data analysis and generated various types of reports to help identify business priorities
• Planned and conducted Business Acceptance Testing (BAT)
• Led 2-Tier quoting and ordering process and implementation ( Confidential -Disti-Reseller model)
• Led service level package set up and configuration
• Acted as key contributor for pricing models analysis and implementation (network level pricing, SKU based pricing)
• Acted as lead analyst for Confidential for production issues and guided support teams towards case resolution
• Liaised between Support Team and IT team to prioritize fixes and recommend changes feasible way of handling the cases and recommended IT team for changes
• Volunteered Editor for the GPSS Monthly Newsletter
• Gained s/Recognition- Q3 FY10 GPSS Team Rock Star (Team )

Confidential

QA Lead

Responsibilities:

• Performed detailed study on requirements working closely with the Business & IT analysts
• Acted as reviewer and approver for BRD (business requirements), FSD (functional design), and TDD (technical design)
• Led and managed QA team (test plan preparation, system test cases authoring, review with teams, getting sign off, test case execution and QA reporting)
• Acted as project manager
• Planned, scheduled and tracked monthly releases using MS Project
• Aligned resources to the project deliverables
• Created WBS
• Used Quality Center (MQC) as a Test management tool (requirement mapping, test case authoring, test case execution and tracking, bugs maintenance)
• Conducted Automation Testing (QTP-Quick Test Professional) and Back end testing (SQL)
• Acted as SME for 2-Tier quoting and ordering ( Confidential -Disti-Reseller model)
• Planned and conducted Business Acceptance Testing (BAT)
• Led service level package set up and configuration
• Acted as lead analyst for Confidential for production issues and guided support teams towards case resolution

QA Lead

Confidential

Responsibilities:

• Performed detailed study on requirements working closely with the Business & IT analysts
• Acted as reviewer and approver for BRD (business requirements), FSD (functional design), and TDD (technical design)
• Led and managed QA team (test plan preparation, system test cases authoring, review with teams, getting sign off, test case execution and QA reporting)
• Used Quality Center (MQC) as a Test management tool (requirement mapping, test case authoring, test case execution and tracking, bugs maintenance)
• Conducted Automation Testing (QTP-Quick Test Professional) and Back end testing (SQL)
• Acted as 1-tier ( Confidential -Disti model) and 2-Tier quoting and ordering subject matter expert ( Confidential -Disti-Reseller model)
• Led service level package set up and configuration
• Acted as key contributor for pricing models analysis and implementation (network level pricing, SKU based pricing)
• Planned and conducted Business Acceptance Testing (BAT) and User Acceptance Testing (UAT)

QA Automation Engineer

Confidential

Responsibilities:

• Performed detailed study on requirements and Identified test scenarios
• Identified test case for automation
• Wrote/Generated test scripts using QTP for the selected test cases
• Used Test Director 8.0 as a Test management tool
• Designed key-word driven framework for the automation
• Executed the QTP scripts, created defects (Using QTP and Test Director) and worked thru out the bug fixing and test case retesting

QA Automation Engineer

Confidential

Responsibilities:

• Performed detailed study on requirements and Identified test scenarios
• Wrote/Generated test scripts using QTP for the selected test cases
• Executed the QTP scripts, created defects (Using QTP and Test Director) and worked thru out the bug fixing and test case retesting