PROFESSIONAL SUMMARY:

• Good understanding and knowledge
• SDLC from requirements gathering to Development/ QA phases to deployment/ maintenance.
• Understanding of project methodologies like Agile and Waterfall.
• Manual and automated testing of applications using tools like QTP and QC.
• Writing Test Plans and Test Cases.
• Analyzing, reporting and tracking bugs using Quality Center.
• SQL scripts.
• Smoke Testing, Positive and Negative Testing, Load Testing and Performance Testing.
• Data Driven Testing, Regression Testing, Functional Testing, User Acceptance Testing (UAT).
• Excellent communication skills; excellent problem solving skills; adept at working in a team environment.

TECHNICAL SKILLS:

Testing Tools: HP Quality Center (QC) 9.0, Load Runner 9, Quick Test Professional (QTP) 10.0

Bug Reporting Tools: Quality Center 9.0

Databases: Oracle 10g

Database Tools: TOAD

Script Languages: SQL, VB script

Software: Salesforce, Lotus Notes, Microsoft Word, Project, Excel, PowerPoint, Visio

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Involved in requirements gathering and UAT of the subcontractor on - boarding/ off-boarding project; the application was built in Salesforce.
• Regularly used Salesforce and chatter.
• Preparing contracts, drafting, evaluation, negotiations, and execution.
• Adhering to SLAs by ensuring timely review and approval of the contractual changes.
• Filing of annual reports for the Company and adherence to other compliance requirements.
• Extracting and compiling shareable contractual information and distributing to Marketing.
• Maintaining all documentation (including but not limited to Contracts/ Contractual changes/ SOW/ close out documentation, insurance, background checks, annual returns) in the appropriate databases.