SUMMARY

• About 7 years SDLC experience in software applications for ecommerce and business systems with full life cycle management roles.
• Experience with planning and scripting automation tests using Quick Test Professional and Visual Studio.
• Created manual tests using Quality Center and Microsoft Test Manager. Designed and executed performance tests using Load Runner and managed batch jobs using Control - M.
• Experience with Java coding, developing test plans/ test cases and reporting/ tracking defects.

TECHNICAL SKILLS

Automation: Quick Test Pro (QTP), Visual Studio, Rational Robot, Win Runner, Selenium

Batch Job Management: Autosys, Control-M

Manual Testing: Quality Center, Microsoft Test Manager

Performance testing and Load testing: Load Runner

Defect tracking: Clear Quest, QC, Microsoft Test Manager

Test Documentation: Test Plan, Test Cases, Test Data, Defect Reports

Testing Tools: Quick Test Pro, Visual Studio, Win Runner, Load Runner, QC/Test Director

Operating Systems: MS-DOS, MVS, z/OS, Windows Variants and UNIX/Linux

Languages: VB Script, C, C++, Java, Ruby

Databases: Hogan, MS Access, MS SQL Server, DB2

Front End: Applet, HTML, VB.NET

Web Technologies: HTTP, TCP/IP, XML, XSLT, SOAP, HTML, DHTML

Servers: IIS, WebLogic, Apache, WebSphere

Multimedia Tools: Adobe Photoshop, PageMaker

Others: MS Office, TOAD, File-AID, Hummingbird

PROFESSIONAL EXPERIENCE

Confidential - Columbus, OH

QA Engineer

Responsibilities:

• Created automation test scripts using Visual Studio.
• Designed and developed automated tests in C#.
• Created XML configuration files to obtain user data and pass it to the automated tests.
• Executed tests to validate CRM and portal functionalities and their interfaces.
• Logged results in Test Manager.
• Created and tracked defects using Test Manager.
• Coordinated with development team and business analysts to resolve defects.
• Analyzed requirements for tests of business rules and usability.
• Identified critical business processes and Created load test scenarios.
• Assisted with creating and executing Performance tests using Load Runner.
• Provided daily updates to management on completed tasks and progress.

Environment: Visual Studio, C#, Microsoft Test Manager, Load Runner, CRM, MS Office

Confidential - San Francisco, CA

QA Engineer

Responsibilities:

• Created test plans, test cases and executed tests to meet the business and functional requirements
• Created UAT test scripts and conducted UAT test execution.
• Guaranteed comprehensive test coverage exists by understanding the test scope and approach of dependent QA groups.
• Participated in cross functional discussions to review project requirements and the impact to relevant applications.
• Implemented keyword driven and data driven tests in QTP.
• Created scripts in Quick Test Pro to automate testing of new features in Smart Intranet.
• Managed a library of test scripts in QTP and made changes/updates to existing functions in QTP to match with new requirements.
• Executed automated tests in QTP and documented the results.
• Manually executed tests in Quality Center.
• Managed and categorized test scripts in QC.
• Updated test cases and test data to accommodate modification requests.
• Reviewed the single sign-on features and role based access.
• Executed various scenarios to validate interfaces to Hogan database in IBM mainframe.
• Accessed Hogan Database to ensure data was fetched and populated correctly.
• Navigated through various Hogan screens.
• Verified the data transformation process and ensured data quality.
• Guided QA testers in my team to increase the value the QA team offers.
• Checked test scenarios and scripts created by test analysts for validity and complete test coverage
• Logged defects in Clear Quest Defect Tracking System.
• Guided team members to successful completion of test.
• Represented my team in defect review and test management meetings.

Environment: Quality Center, Quick Test Pro, Mainframe, Hogan CIS/IDS, Clear Quest, MS Office

Confidential - Sacramento, CA

QA Engineer

Responsibilities:

• Defined the performance test scenarios based on use cases, requirements and inputs from business analysts.
• Created scripts in Load Runner using the Vu Gen tool.
• Set the run time settings, number of users and host using the Controller tool.
• Executed performance and load tests.
• Generated Reports and Graphs using the Analyzer tool.
• Reported the results to developers and business users.
• Managed Load Runner scripts in QC.
• Executed manual tests and reported defects using QC.
• Participated in development and testing meetings.
• Managed Batch jobs using Control-M
• Changed in and out conditions for batch jobs.
• Scheduled batch jobs by Ordering, Loading and Forcing of jobs into the schedule.
• Monitored batch jobs to decide fixes and escalation.

Environment: Load Runner, Control-M, Java, Oracle, Clear Quest, MS Office

Confidential - Brea, CA

QA Analyst

Responsibilities:

• Developed test cases and test script
• Created test scenarios based on business requirements.
• Managed and categorized test cases in Quality center.
• Converted manual script to VB script in QTP.
• Performed functionality testing, navigation testing and GUI testing.
• Validated Web Services using SOAP UI.
• Validated XML http responses.
• Verified the data transformation process and ensured data quality.
• Analyzed test results, generated reports using Quality Center.
• Executed SQL queries to verify if data was populated and fetched correctly.
• Logged defects in Clear Quest.
• Obtained test data from upstream applications.
• Participated in development and testing meetings.

Environment: Quick Test Pro, SOAP UI, Quality Center