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Qa Analyst Resume

Providence, RI

SUMMARY:

  • 22 years Software Quality Assurance testing and Business Analyst experience in Healthcare, Finance, and commercial software industries.
  • Expertise includes systems, UAT, and standards testing. Worked with several models of SDLC including Waterfall, Agile and Unified Process Development.
  • Mentored junior staff on several projects, and have been responsible for writing functional specifications for in - house and commercial financial applications and processing systems including Lotus 123 and CVS Prescription Fulfillment.
  • Thorough knowledge of QA methodology and processes and have implemented standards at a variety of clients.
  • Experienced in communicating with Business Users concerning application requests and enhancements and have served as liaison between Business Users and Development in translating these requests into technical specifications.
  • Experienced in manual and automated testing procedures, writing and executing test plans, reporting problems, implementing version controls.
  • Adaptable to projects using new systems and tools.

SKILL SUMMARY:

  • SQL Query and Data Migration
  • Software Quality Assurance Testing
  • User Acceptance Testing
  • End to End Testing Management
  • Specification and Test Plan Writing
  • Web browser compatablity testing
  • Regression Testing
  • Technical Writing - QA business process
  • Telecommunication/Wireless
  • Data Warehouse
  • Network Administration, Testing & Support
  • Health Eligibilty/Billing/Claims Processing
  • Use Case
  • Agile methodology
  • Mutual Funds Accouting
  • End to End Testing

SYSTEMS & SOFTWARE SUMMARY:

  • Inventory Management
  • Informatica
  • Medical Billing
  • Prescription Fulfillment
  • Quality Center
  • Soarian Clinical
  • SQL Plus
  • PL/SQL
  • Exceed
  • Java
  • Oracle
  • Clear Quest
  • ICD9
  • XML
  • HTML
  • Unix
  • Microsoft Office
  • ETL
  • Lotus Notes
  • InstallShield
  • Sharepoint
  • SOA
  • Client/Server Technology
  • Financial, Market, and Currency Data Systems

PROFESSIONAL EXPERIENCE:

Confidential, Providence, RI

QA Analyst

Responsibilities:

  • Responsibilities include test case creation and updates, testing Manhattan Associates Warehouse Management system.
  • Tests include UI, XML mapping, messages, SQL queries, DB validation and Reports.
  • Bug tracking using TFS.

Confidential, Norwood, MA

QA Lead for eCommerce

Responsibilities:

  • Managing the QA testing of Analog Device’s eCommerce website. Managing an offshore QA team in the Philippines.
  • Documented QA best practices for web based testing and writing test cases
  • Testing include validating changes in periodic release for Java and Dotnet pages.
  • Testing is done for all supported languages, English, Chinese, Japanese and Russian.
  • Gomez - for Website metrics and analytics
  • WebLink Validator to test and validate all 120,000 page links
  • Page Load testing - to measure time to load selected pages from release to release
  • LoadRunner - test server load and average load times
  • Google Analytics - track page usage
  • Issues tracked on SharePoint

Confidential

QA Lead

Responsibilities:

  • Ownership of all QA responsibilities
  • Chaired weekly defect meetings with Business and Development
  • Write and review UAT Test Scenarios with Business
  • Provide training to Business user testers for applications to be tested
  • Maintain repository in Quality Center of Test Cases and Defects
  • Maintain and update suite of regression tests
  • Weekly meetings with automation resource
  • Weekly meetings with Business analyst to review current release
  • End to End Testing Project
  • Claims processing
  • Healthy Futures web site
  • Automating drug lists for cost control
  • Automated voice response for eligibility and claims queries
  • Batch loading of 3rd party medical claims
  • ICD9 validations
  • Fitness Reimbursement Program

Platform and Tools:

  • Oracle E - Business Suite
  • Microsoft .Net Framework
  • Java
  • PL/SQL
  • Quality Center
  • SOAP UI
  • Microsoft Access

Confidential, Watertown, MA

Project Manager

Responsibilities:

  • Managing the implementation of the first End to End Test at Confidential for the new Confidential Product.
  • Responsibilities include developing a Test Plan for End to End Testing of the product prior to release to the Production Environment, managing the testing team and implementing a methodology consistent with standard QA practices for conducting End to End Testing.
  • End to End Testing consisted of a series of scenarios where a customer would be enrolled, billed and have claims processed.

Confidential, Lexington, MA

Lead QA Engineer

Responsibilities:

  • Confidential is one of the largest providers of renal dialysis services in the United States.
  • Responsible for leading QA projects for Information Services.
  • Projects included verifying and processing claims, billing and clinical data in accounting systems and reports.
  • Most recent project involved implementation of Oracle Identity Manager company wide.
  • As QA Lead, was responsible for Test Plan, Test Strategy, Test Cases, bug software
  • Setup on HP Quality Center.
  • Also as QA lead for ATT wireless application for nurses to enter and upload clinical
  • Data on wireless device to uploaded to a secure server and data base.
  • Environment s tested in Oracle 9i, Business Objects, Microsoft .NET applications (Salesforce.com, Confidential ) Document repository in SharePoint.
  • Processes tested included Informatica ETL, Relational Junction SQL script testing.
  • Performance Testing for Web based applications, worked with development and DBA to determine performance metrics and monitoring performance when running LoadRunner scripts.
  • Verifying internal Websites using Salesforce and Oracle Identity Manager Applications.
  • Ran functional, integration, navigation and regression tests on web based applications on desktop and mobile browsers to ensure best practices and GUI standards were complied with.

Applications included: Sharepoint, Confidential, Salesforce, Soarian Clinical-Financials validating clinical data and ICD9 diagnostic codes.

Testing tools: Quality Center, TOAD.

QA Lead

Confidential

Responsibilities:

  • Clinical Reports of dialysis patients by clinic nationwide.
  • Verified the Informatica ETL process that created the reports from source databases containing the clinical data that are derived from doctors reports.
  • Nurses entered their clinical treatment details per visit on an ATT IOS Smart Phone that was uploaded to an Access database application that calculated their compensation.
  • Testing FDA Approved Chairside dialysis monitoring system.
  • Application that records Nurse, Physician and Social Work Assessments for
  • ESRD patients as well as drug treatment and prescription orders that are
  • FDA compliant.
  • Project identified patients that where new to dialysis and patients who were commercially insured Web application tested was Salesforce.com.
  • Verified the Informatica ETL process that loaded the Datamart schema and maintenance of the patients by Salesforce (application).

Confidential, RI

Senior QA Engineer

Responsibilities:

  • Medicare Part D claims processing and reporting.
  • Verifying Rx Claims, Billings and Medicare Part D mandated reports
  • IBM AS400 Mainframe.
  • Test Plan creation, Test execution, Data validation.

Confidential

QA Engineer

Responsibilities:

  • QA for Bio-time, fingerprint scan timeclock.
  • Testing timeclock operation and integration with database using .NET, MSSQL.
  • QA for content, navigation, of Java based information Webpage.

Confidential, Boston, MA

Lead QA Engineer

Responsibilities:

  • Reviewed Business Requirements of the application
  • Interacted with Business Analysts to understand the requirements
  • Developed and executed Test Cases for the application under test
  • Reviewed QA test cases with Business Analysts
  • Interacted with QA team during functional testing
  • Attended team meetings with Development, QA and UAT
  • Updated QA test cases on every build/release
  • Responsibilities include writing and maintaining test plans, execute test cases and maintain software issues in TestTracker.
  • Web Content management testing of Web site using Interwoven content management tool.
  • Performance Testing
  • Browser compatibility testing on most versions of IE, Netscape, Firefox.
  • Testing included webpage’s in Weblogic.

Confidential, Boston, MA

Senior QA Analyst

Responsibilities:

  • Trading Transaction IS Group at Confidential .
  • Worked on the Corporate Actions Outsourcing Project responsible for testing and analyzing account positions for current and back-trading activity on a daily basis.
  • Running and verifying results of SQL scripts using queries built on PL/SQL- Developer and maintaining archived records in UNIX.
  • Used Test Director to track issues.

Confidential, Boston, MA

Lead QA Engineer

Responsibilities:

  • Managed the QA effort for new versions of the companies WEB site, Pri-Med designed for medical practitioners and to promote Physicians Conferences nationwide.
  • Responsibilities include writing and maintaining test plans, execute test cases and maintain software issues in TestTracker.

Confidential, Foxboro, MA

Senior QA Engineer

Responsibilities:

  • Worked on upgrades and changes to On-line Insurance Claim system.
  • Responsibilities included writing and executing Test Plans, reporting and verifying software problems.
  • Environment consisted of client/webserver processing as well as updating data on mainframe.

Confidential

Senior QA Consultant

Responsibilities:

  • Writing test plans for trading accounting system. Modifying Unix test scripts, testing and reporting software problems.

Confidential, Boston, MA

Senior QA consultant

Responsibilities:

  • Lead Test Engineer for Confidential trading project for Dublin office using Access.
  • Responsible for writing Test Plan, Test Cases, informing project management of testing progress.

Confidential, Norwood, MA

Sr QA Engineer

Responsibilities:

  • Writing, executing, updating test plans.
  • Reporting and verifying defects of new verison of Horizon Manger, a Client-Server database application for field engineers.
  • Tools used included Rational ClearQuest, and Clarify.

Confidential, Boston, MA

Sr QA Engineer

Responsibilities:

  • Responsibilities included testing and verifying changes and fixes to Fidelity customer web pages.
  • Writing and executing test scenarios base upon Business Requirements.

Confidential, Springfield, MA

Sr QA Engineer

Responsibilities:

  • Responsibilities included writing and executing test plans, reporting and verifying software problems for Confidential Client Processing System.
  • Testing included front end manual and automated using Winrunner.
  • Backend testing included using SQL queries and data retrieval for Sybase database. Used Test Director to track issues and execute scripts.

Confidential, Merrimack, NH

Sr QA Engineer

Responsibilities:

  • Responsibilities include writing and executing test plans, reporting and verifying software problems for Web based Trade Processing system.
  • Test cases written and maintained in Mercury test suite.
  • Used Test Director to track issues and execute scripts.
  • Platforms tested included Windows Versions NT5 NT6, ME, 98se Professional 2000 and different versions of Netscape and Microsoft IE.

Confidential, Marlborough, MA

Sr QA Engineer

Responsibilities:

  • Quality Assurance Testing for Client/Server application involving real-time police reporting system.
  • Responsibilities included writing, executing manual and automated tests using Rational Robot, reporting and verifying software problems and fixes.
  • Testing including Web GUI testing for Windows and Java compliance and verifying XML files on desktop, laptop and Palm OS.

Confidential, Smithfield RI

Sr. QA Analyst

Responsibilities:

  • Major role was as QA System Test. Fidelity Development Cycle at FIIS required QA phases System, UAT and Certification.
  • System test cycle required QA Analyst to read documentation from the Business Agent requirements doc, Design Specifications from MIS development, as well as meeting with the Business Owner and developer in order clarify any ambiguities in the documentation.
  • QA analyst then wrote a System Test Plan that included delineation of the requirements, how the code would be implemented, individual test cases and verification methodology, and risk analysis.
  • The platform was Sun Systems, Oracle 8i, Unixware v7.
  • My testing tools used SQL queries based on the SQL code submitted by MIS. Testing tools included, Exceed Toad and ViewShark.

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