PROFESSIONAL SUMMARY:

• 5 Year of Software Testing and 20+ years of IT experience Mainframe and PC.
• Testing for all Confidential navigation software on consumer electronic mobile devices, transportation/logistics software, proficient in Client/Server and Web based applications.
• Mobile Testing using Intermac CN50, Motorola i365, Android and SAMSUNG Tablets.
• Test Websites & Wireless experience
• Hand on experience of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) in Requirement gathering, Analysis, Design, Development, Implementation and Testing Methods like Waterfall & Agile/Scrum.
• Experience in various domains like Logistics, Financial, Insurance, E - commerce and Banking industries.
• Expert in Manual and Automated Testing using tools like Quality Center, Quick Test Professional.
• Involved in preparing Test Plans, Test Scenarios, and Test Cases by reviewing Business Requirements, Software Requirement specifications.
• Experience in Test Designing, Planning, Scheduling, Defect reporting and tracking and Test result analysis.
• Expertise in Sprint Planning, Sprint Review, Daily Scrum and Retrospective Meetings.
• Developed the Test case Repository that contained the pool of Regression Test cases of the business critical components for building the Automated Regression Test suites.
• Preparation of Test Data for positive and negative scenarios.
• Experienced in logging defects and provided verifications on fixes in multiple environments, and communicating fix success, failures, status updates as appropriate using Bug tracking Tools like Quality Center.
• Managed and coordinated QA review meetings.
• Excellent documentation skills and problem solving skills with a strong technical background.
• Quick learner and excellent team player, ability to meet tight deadlines and work under pressure.

TECHNICAL SUMMARY:

QA Methodologies: Agile, Waterfall

QA tools: QC 10, QTP 10, SharePoint and Load Runner

SOFTWARE: DOS/windows, TCPIP, Net Ware, NT, IP addressing, IP - sub netting, FRAME-RELAY, IP-tunneling, IPX, Software Drivers; SUN O.S., CISCO Work, MS Office, QuickBooks. MS Visio, MS Office applications, Label Matrix, and Bar Tender

Programming Languages: C, C++, Java, VB Script, Assembler IBM & VAXII, Basic, Pascal, COBOL, FORTRAN, JCL, DBIII+, VP Planner, Harvard Graphics, Word, Tex, Microsoft Word, EXCEL, FOX PRO, MIRUS, PRO-MAIL, Postal Soft

Operating System: Microsoft Windows: Vista, XP, 2000, 2003, 2007, 2010, NT, 98 and UNIX

Technologies: Flash, HTML

Databases: SQL DB2, TSO/ISPF, DB2 FileAid, Microsoft: MS Access

Front End Tools: MS Project, MS Visio, MS Outlook, MS Office

PROFESSIONAL EXPERIENCE:

Confidential, Parsippany, NJ

Mobile Tester

Responsibilities:

• Develop QA test plans
• Implement test plans, and test the quality of software products.
• Work closely with the Development team to insure the effectiveness and quality of the components and systems developed
• Communicate with users regarding software defects
• Experience of reporting tools / reports testing
• Developing and executing quality assurance test scripts, tests plans and checklists

Environment: MS Office, CDMA, LTE and GSM, 3G, 4G

Confidential, Norcross, GA

QA Tester

Responsibilities:

• Mainframe Software Testing Concepts, TSO ISPF, DB2 FileAid, XML, MQ Quality Center, MS Office Suite
• Develop QA test plans
• Implement test plans, and test the quality of software products.
• Work closely with the Development team to insure the effectiveness and quality of the components and systems developed
• Communicate with users regarding software defects
• Experience of reporting tools / reports testing
• Developing and executing quality assurance test scripts, tests plans and checklists

Environment: Mainframe, TSO, ISPF, JCL, VSAM, DB3, SQL, QTP, QC

Confidential, Kearney, NJ

QA Analyst

Responsibilities:

• Test all Confidential logistics tracking software and Administrator for all accounts
• De-install / Re-install Wireless app JAVA on Intermac CN50, Motorola i365, Android and SAMSUNG Tablets
• Technical Support to engineering teams. Expert level diagnostic investigation of customer-impacting network issue and provides technical leadership / guidance and advice to other engineers who are diagnosing, troubleshooting and repairing complex computer systems.
• Develops and implements technical programs as needed. Create manuals for system.
• Analyzes, design, reliability and maintenance problems to vendor organizations and provides design improvement recommendations to improve the customer experience or ease of operation long-term

Environment: QC, QTP, Ms Office, System Architect, .Net, Java

Confidential, Totowa, NJ

QA Testing and Technical Support

Responsibilities:

• Responsible for interpreting functional requirements and creating/maintaining test scenarios and scripts in QC, along with data preparation and System and Product Test execution; responsible for development of stress and performance test plans, requiring analysis of non-functional requirements and gathering of relevant data for results reporting; ability to execute Performance Tests and analyze and report on results. Knowledge of a defect management tool
• Confidential Software Testing, proficient in Client/Server and Web based applications
• Technical lead on the supported systems and platforms
• Provide day-to-day support for escalated voice and data network related issues. And facilitate the restoration of normal operational services with minimal impact on the Customer within agreed service levels and business priorities.
• Identifying problem accurately & when necessary escalate internally if resolution is not within timeframe & update Service desk for progress on incident
• Coordinate with external vendors, customer IT team & users for problem resolution, service & change request.
• Should provide consistent, reliable, friendly & honest service to customer

Environment: MS Office, Confidential System, QC, QTP, and Load Runner

Confidential, Holmdel, NJ

Technical Support

Responsibilities:

• Helped solve customer’s networking problems using telephone, e-mail, and/or online live chat.
• Provided hands on customer care initiatives including provisioning, installation, online billing, tech support, and detailed account management.
• Basic Computer Hardware Installations.
• Followed Basic UNIX Commands to debug computers.

Environment: UNIX, Windows NT/XP/2000

Confidential, Morris Plains, NJ

Sr. Network Technician

Responsibilities:

• Provided intelligence of communications equipments, systems, and network to representatives
• Used advanced diagnostic techniques and tools to detect and correct network level issues.
• Operated advanced communication equipment such as Motorola FRADs, Cisco Routers and more.
• Worked as a team to interact with different vendors and customers.

Environment: Internet Explorer, Windows XP, Microsoft Word 2003