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Engineer - Test/qa Resume

San Jose, CA

PROFESSIONAL EXPERIENCE

Engineer - Test/QA

Confidential - San Jose, CA

Responsibilities:

  • Responsible for testing unicast features such as Reverse Path Forwarding, Policy Based Routing, IP directed broadcast, FIB TCAM utilization, interface statistics and others features on Cisco Catalyst 6500 series switches as well as Cisco’s new platform 6880x
  • Created new test plan which will be used for future testing.
  • Report defects in a bug tracking system and track until resolution.
  • Organize, maintain and execute regression test plans during the course of a software release.
  • Review user documentation and propose improvements.

Lab Engineer

Confidential - San Jose, CA

Responsibilities:

  • Customer Advocacy Lab Operation (CALO) - Worked side by side with TAC engineers in recreating and solving customer issues. Signed out equipment using internal applications, cabled up devices and worked on troubleshooting network connectivity issues.

Lab Engineer

Confidential - San Jose, CA

Responsibilities:

  • Global Online Delivery (GOLD) Lab - Major responsibilities include, lab build-outs, basic configuration on Cisco switches and routers, inventory management, troubleshooting and de-cabling labs, installing servers and VM clients. Also mentored incoming interns to perform job duties.

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