PROFESSIONAL SUMMARY:

• Senior Software Quality Assurance (QA) Analyst with over 6 years of experience working with multinational organizations for web based applications, covering areas like System verification and validation for diverse Environments/Applications such as Amazon Cloud, Salesforce, Windows, UNIX in Enterprise, B2B, Technology and domains.
• Specialized in Enterprise Web applications testing in Ecommerce, B2B, Backup and Recovery.
• Strong understanding of software development lifecycle (SDLC) with working knowledge of methodologies like waterfall and agile (scrum).
• Excellent verbal and written communication backed by technical expertise.
• A self - starter, quick learner with ability to mentor and lead team.

TECHNICAL SKILLS:

Operating System: Windows, UNIX

Query Language: SQL

Database: Oracle 10

Tools : TOAD, Quality Center 9.2, Serena Team Track

CRM : Salesforce

PROFESSIONAL EXPEREINCE:

Confidential

Module Lead (QA)

Responsibilities:

• Worked as QA module lead for project to migrate VeriSign legacy sales data to Confidential Salesforce platform.
• Responsible for managing a team of test engineers and ensuring development and execution of Test Plans in timely manner.
• Primarily involved in requirement analysis and Designs, Creating test cases and defect tracking using Confidential Quality center.
• Coordination with onsite and other development teams working towards common goal
• Defining and documenting processes relating to in coordination with project management team
• Perform quality checks and ensure deliveries are per customer’s quality and service standards.
• Conducting weekly status/update meetings with Quality team, provide periodic status reports to management.
• Involved in preparations for internal Project IT Quality Audits with QA perspective.

Confidential

Sr. Product Engineer

Responsibilities:

• Worked on CMS (Customer Management System) Web is a web application to manage Disaster recovery for Double Take customer production servers.
• It’s a web interface for the Double Take customers to take back up of their production servers on cloud environment using Amazon Cloud services.
• Writing and Execution of Test cases
• Verification of backend results in Databases using SQL queries
• Involved in functional testing using Agile methodologies.
• The program aimed at establishing enterprise-class digital archives foundation.
• The system could archive MS Office files, PDFs, PSTs, NSFs, and Images etc.
• Project scope involved backend as well as the front end testing.
• Worked on Digital Archives program for one of the largest clients .
• Responsible for managing a team of test engineers and ensuring development and execution of Test plans
• Responsible for System requirement analysis, Defect Analysis and Manual Testing
• Documenting entire Software testing process followed in the program.
• Involved in defect tracking using Confidential Quality Center.
• Part of Agile Scrum Team
• Provide periodic status update reports to Project Management team.

Confidential

QA Engineer

Responsibilities:

• Confidential is the leader in vertical marketing and media online by delivering qualified clicks and qualified inquiries that can result in revenue for client's business.
• Creating and presenting weekly project status to Confidential management which reflects the performance of the team and indicates progress towards objectives.
• Defining and documenting Test Strategy, Test Plan involved in project road maps and managed execution of test plan in timely manner.
• Coordinate with multiple teams spread across offshore and work towards common goal
• Perform Quality Assurance and ensure deliveries as per customer’s quality and service standards.
• Performed SQL Queries to verify back-end results.
• Responsible to coordinate with cross functional teams like Testing team, development function team, onsite QA team
• Guided the team on preparation of Lab Setup to meet all testing requirements
• Responsible for System requirement analysis, documentation of entire software testing process, defect analysis, Manual Testing.
• Helped development team by providing proper analysis of the observed defects
• Worked on billing,billing cart updates, Leads order management operations
• Involved in Cross browser testing and different environments on every build.
• Worked as a Team Lead for database migration project
• Involved in mentoring the team,
• Responsible for System requirement analysis, documentation of entire software testing process, defect analysis, Manual Testing.