We provide IT Staff Augmentation Services!

Senior Qa Business Process Analyst Resume

DelawarE

SUMMARY:

  • Over 11 years of diverse experience in the Information Technology industry with a focus on Quality Assurance testing and Business Analysis.
  • Expertise in testing credit card applications for more than 6 years In Banking Industry with Credit card Line of Business.
  • In depth knowledge in Confidential, Mainframe Applications, credit card authorization process and credit card application process.
  • Led the testing effort to Implement Dodd frank federal compliance rules for credit card applications engine.
  • Migrated credit card authorization rules from legacy authorization engine to Abinitio business rules engine environment to drastically improve the point of sale experience for chase customers.
  • Led major projects for Confidential to implement visa and master card credit card authorization rules in fuel dispensers that are in gas stations.
  • Expert in developing and executing Regression testing suit for credit card applications and processing systems.
  • Strong knowledge in system integration testing,user acceptance and business rules verification testing.
  • Strong knowledge in Automation testing and manual testing.
  • In - Depth knowledge of Software Development Life Cycle (SDLC).
  • Worked in Agile and waterfall methodologies.
  • Ability to work in multiple applications with quick transition time.
  • Depicted strong ability to think outside the box.
  • Expert in testing web applications ranging from cross browser user interface issues, stress and load testing of web applications simulating high volume traffic, web application security testing using conventional techniques.
  • Proficient in documenting and executing test plans and test cases for manual and automated testing.
  • Specialized in Automated testing using automated testing tools like Visa and Master card simulators and customized testing macros which would reduce the manual testing hours.
  • Expertise in data warehouse testing techniques using SQL queries to load test data, comparing data between different environments and simulate live data across interfaces using sql.
  • Created Test Plans, Test Cases & Test Scripts using functional and design specification documents.
  • Designed and Created manual for use by the business users as per the company’s SOP’s (Standard Operating Procedures).
  • Gained vast expertise in Integration, Performance, Regression, System, User Acceptance and Volume & Stress testing manually.
  • Well versed in QA methodology and best practices, with strengths in system/integration, functional, user acceptance, regression and performance testing.
  • Formulated and ran queries with SQL on an Object/Traditional Relational Database using Sql Plus and Sql Navigator.
  • Highly motivated team player with excellent spoken and written communication skills, always willing to work in challenging and cross-platform environment.

AREAS OF EXPERTIZE:

Quality Assurance Methodologies, Product/Project Risk Analysis and Mitigation, Test Planning and Control, Test Analysis and Design, Traceability Matrix, Test Case Execution, Defect Triage, Analysis and resolution, Test Closure Activities, Inter/Intranet, Client Server, and Core Systems Testing, Peer Review, Data Creation, Test Standards development.

TECHNICAL SKILLS:

Testing Methodologies: User Acceptance Testing, System Testing, Functional & Regression Testing.

Programming Languages: XML,C, Asp, Visual Basic, VBA, PL/SQL, T-SQL, HTML, Php4.0,Asp.net,SAS, Vb.net

Databases: SQL Server 7.0,2000, Oracle 8i, MS-Access, My sql4.0,Sql Plus,Sql Navigator.

Testing tools: Quality center, Abinitio BRE Testing Tool, Win Runner, Quick Test Pro 8.2, Load Runner, Test Director

Web Design skills: Adobe photo shop image manipulationFlash movies using macromedia flashWeb design templates using Dream weaver and Front page.

Operating Systems: Windows 95/98/NT/2000/XP, Unix (Sun Solaris 5.7)

Servers: IIS 4.0, Windows Server 2000

PROFESSIONAL EXPERIENCE:

Confidential, Delaware

SENIOR QA BUSINESS PROCESS ANALYST

Responsibilities:

  • As QA Lead collaborated with the Project Management Team, Business areas, Vendors and Technical Support to deliver the successful implementation of the business requirements. Ensured application acceptance by senior stakeholders through managing system/integration, functional, user acceptance, regression and performance testing.
  • Directed utilization of testing best practices and concepts, quality management, metrics management, test scripts documentation, test result documentation and defect management thru HP Quality Center.
  • Authored Master Test Plan establishing the testing objectives for applications tested in multi-level testing environments. Developed timelines for the delivery of the test strategy, test plan activities, and release delivery schedule in conjunction with the Project team.
  • Worked with the Project Managers in the identification of risks, risk management, and risk mitigation plans to ensure a successfully tested application. Provided testing guidance to UAT Testers on test approaches, requirements traceability, test plan/cases development and defect reporting within Quality Center.
  • Designed test scripts and executed them based on an understanding of the business process.
  • Performed GUI testing by executing automation scripts created in QTP.
  • Developed defect management workflows, facilitated test status meetings and reported on test metrics.
  • Performed implementation tasks and post implementation validations for all the releases.
  • Led a team of 5 members and implemented releases on time with coordination from business units and offshore team.
  • Resource identification and allocation for the projects and work orders.
  • Mentor the team and built documents for new employees and consultants.

Tools: Environment: Confidential, SQL,SAS,Main Frame, XML,QTP,Abinitio BRE Tool, Oracle DB, MS-Office, Test Director/Quality Center 9.2, Visa & master card simulators, credit decision navigator, automated testing Macros.

Confidential, DELAWARE

QA ANALYST

Responsibilities:

  • Analyzed the existing business scenario and understood the business rules.
  • Designed Test Documents, including Test Plan, Test Requirements, Test Cases and Test Procedures for functional and GUI testing.
  • Validated online order Entry process which involved different business scenario for each entity type and states and ensured that the orders are captured with all contact, company and payment information.
  • Involved in System testing of different components of the order process from order entry, order processing to completion of order
  • Created and modified Test Plans and Test Cases and tested screens in accordance with company’s QA procedures.
  • Compared and analyzed actual to expected results and report all bugs to development team at the Software defects review meetings.
  • Involved extensively in Black Box testing.

Tools: Environment: QTP,Win Runner, Load Runner, Test Director, MS-Office, Windows 2000

Confidential, NEWJERSEY

QA ANALYST

Responsibilities:

  • Developed and documented Test Plan and test cases based on the functional requirements.
  • Performed Manual and Automated Functional testing using Win Runner. Maintained the repository of manual and automated test scripts using Test Director.
  • Involved in Regression testing on each build during the various phases of the application.
  • Updated the TSL test scripts based on the application enhancement.
  • Used SQL queries and generated reports. Ensured all test plans/cases/documentation are traceable to original requirements.
  • Created User /Manual Guides to help business users in using the Application and guiding them with step by step instructions on complex process.
  • All documents are designed and prepared according to the standards followed by the company and adheres to all privacy compliance set forth by the company.
  • Actively participated in daily bug review meetings and reviews and interacted with developers to ensure high quality software.

Tools: Environment: W in Runner, Load Runner, Test Director, MS SQL Server 2000, SQL, MS-Office.

Confidential, HARTFORD, CT

JUNIOR QA ANALYST

Environment: Asp 2.0, IIS, Com, ActiveX, Visual Interdev 6.0, dhtml, java script, vbscript, css, macromedia dreamweaver, Java servlets, Xml, Xslt, crystal reports, Front page 2000. HTML, JavaScript, SQL Server 6.5, Visual basic 6.0, VBA and Access programming

Responsibilities:

  • Designed Test Documents, including Test Plan, Test Requirements, Test Cases and Test Procedures for functional and GUI testing
  • Validated front-end html forms and java script validations which involved different business scenarios.
  • Used SQL queries and generated reports. Ensured all test plans/cases/documentation are traceable to original requirements
  • Involved in System testing of different components of the order process from order entry, order processing to completion of order
  • Created and modified Test Plans and Test Cases and tested screens in accordance with company’s QA procedures
  • All documents are designed and prepared according to the standards followed by the company and adheres to all privacy compliance set forth by the company.

Confidential, HARTFORD, CT

QA ANALYST

Environment: VB SCRIPT, Windows NT 3.51, ACTIVE SERVER PAGES (ASP), VISUAL BASIC, MS SQLSERVER 6.5, IIS 4.0, DHTML

Responsibilities:

  • Developed and documented Test Plan and test cases based on the functional requirements.
  • Performed functional testing and added defects in a custom built defect tracking tool.
  • Involved in Regression testing on each build during the various phases of the application.
  • Used SQL queries and generated reports. Ensured all test plans/cases/documentation are traceable to original requirements.
  • Created User /Manual Guides to help business users in using the Application and guiding them with step by step instructions on complex process.
  • All documents are designed and prepared according to the standards followed by the company and adheres to all privacy compliance set forth by the company.
  • Actively participated in daily bug review meetings and reviews and interacted with developers to ensure high quality software

Confidential

QA ANALYST

Responsibilities:

  • Designed Test Documents, including Test Plan, Test Requirements, Test Cases and Test Procedures for online shopping cart and admin modules
  • Performed Manual Web application testing which involved application effectively handling secure and non secure pages without any custom browser errors.
  • Tested the website for Browser compatibility of in leading browsers like Internet explorer 6.0,5,5, Mozilla Fire Fox 1.0, Netscape Navigator 4.0. And ensured that the templates look and feel was not impacted on these browsers.
  • Tested the website for different screen resolutions from 800 by by 768 screen resolutions to maintain consistent look and feel through out the website.
  • Authentication testing and Cookie management on the websites was intensively tested under different business rules and changed browser security settings to test for cookie acceptance and rejection scenarios.

Tools: Environment: Test Director, MS-Office, Windows 2000

Confidential

QA AND BUSINESS ANALYST

Responsibilities:

  • Involved in developing functional specifications for the entire project and developing use cases for the entire web development team.
  • Designed Test Documents, including Test Plan, Test Requirements, Test Cases and Test Procedures for all the three interfaces from web site, CRM module and admin module.
  • Effectively tested the online website for required fields, navigational testing on page flows through out the site, 404 handling on non requested pages.
  • Tested the online payment process with authorize.net with test accounts and ensured transactions are captured with entire order results and application displaying declined messages for payment failures.
  • Involved in System testing and testing each component of the website from online quote, lead tracking, order completion and report generation.

Tools: Environment: Win Runner, Load Runner, Test Director, MS-Office, Windows 2000

Hire Now