SUMMARY:

• Around 8 years of experience in Software Quality Assurance and Testing on Client/Server, Windows based and Web based applications..
• Proven success in meeting or exceeding customer needs as an individual contributor and as team member.
• Experienced in Healthcare Claims Processing system testing
• Strong knowledge of Software Development Life Cycle (SDLC) as well as Software Testing Life Cycle (STLC) and the Role of QA.
• Extensively experienced in analyzing business requirements and specifications, development and execution of Test Plans, Test Scripts and Test Cases.
• Involved in Manual testing & Tracking defects using Test Director in HP Mercury Quality Center.
• Developed Test scripts for automated testing using Win Runner and Quick Test Pro. c
• Good working knowledge on Windows Environment.
• Good Knowledge in web functionality testing and Identified and reported defects by classifying them based on severity and priority.
• Involved in Writing, Updating and maintaining the Test documents for various stages of Testing for reference and auditing purpose.
• Strong experience in all levels of Testing such as Positive testing, Negative testing, Integration Testing, Functional Testing, System Testing, Regression Testing and User Acceptance Testing (UAT), Black box testing, Browser testing.
• Expertise in Problem solving and Bug Tracking Reports using Bug tracking Tools.
• Excellent Organization, Analytical and Problem Solving skills and ability to quickly learn new technologies.
• Excellent communication and interpersonal skills.

TECHNICAL SKILLS:

Testing Tools: Quick Test Pro, Win Runner, Load Runner, Rational

Bug Reporting Tools: Test Director, Quality Center, Rational Clear Quest

Operating Systems: Windows, DOS, UNIX

Front End Tools: Visual Basic Applications

Database: MS SQL Server

Applications: MS Office

PROFESSIONAL EXPERIENCE:

Confidential, Jacksonville, FL

Responsibilities:

• Evaluated and recommended test automation tools and determined suitability with various development tools.
• Developed and implemented test scripts for various functionalities like data driven tests, database level checks and batch load checks
• Created test plans, written test cases for - unit level, functional, integration and regression testing.
• Effective defect tracking and reporting to improve communications and reduce delay
• Written and reviewed test cases for various components based on specifications.
• Helped in customization of automated tool to conduct testing using data driven tests using Rational robotic features.
• Very actively participated in defining standards, procedure development, all phases of SDLC testing and test plan.
• Very instrumental in design, development and planning of automated testing strategy.
• Extensively used Quality Center for writing and executing test plan, test scripts and test results
• Performed GUI testing for the Confidential loan procession system product.
• Active participation in daily defect review meeting calls (Triage calls).

Environment: Oracle on UNIX, IIS, SQL, VB Script, Quick Test Pro, and Mercury Quality Center

Confidential, Austin, TX

QA Analyst

Responsibilities:

• Analyzed system requirements and developed detailed test plan for testing
• Reported and tracked bugs using Mercury Quality Center
• Developed and executed test cases and test scenarios and followed up defects using Mercury Quality Center
• Involved in both Automated and Manual testing
• Created and maintained SQL scripts to perform Back End Testing
• Performed Black Box Testing, Unit Testing and System Testing
• Performed manual back-end testing using PL/SQL to connect to an Oracle database on a UNIX server
• Investigating software bugs and reporting to the developers using Mercury Quality Center Defect Module
• Performed Usability Testing and Security Testing
• Performed Integration Testing, System Testing and Regression Testing
• Interfacing with developers to resolve the technical issues
• Participated in informal walkthroughs and inspections

Environment: Oracle on UNIX, IIS, SQL, XML, Quick Test Pro, and Mercury Quality Center

Confidential, Jackson, MS

QA Analyst

Responsibilities:

• Actively participated in both manual and automated testing procedures.
• Involved in writing test plan and developing test cases for different modules in the application
• Creation of test cases from Use cases and planning the execution strategy
• Involved in reviewing test cases and providing guidance and inputs to team members on translating the requirements into test cases
• Involved in integration testing, system testing, regression testing and user acceptance testing of application at unit level, module level and system level for quality of the software.
• Reported bugs using HP Quality Center tracker as bug tracking tool
• Performed database testing and cross-verified both front end and back end. Used SQL queries for cross verification
• Performed GUI, functional, regression and database testing
• Attended Bug review and requirements meeting
• Involved in Defect prevention activities by being member of defect prevention focus group
• Performed Black Box Testing, Unit Testing and System Testing
• Performed Usability Testing and Security Testing
• Performed Integration Testing, System Testing and Regression Testing
• Interfacing with developers to resolve the technical issues
• Participated in informal walkthroughs and inspections

Environment: Oracle on UNIX, MS - SQL Server, IIS, SQL, XML, Quick Test Pro, and HP Quality Center

Confidential, Tampa, FL

Quality Analyst

Responsibilities:

• Reviewed design requirements tailored Test Plan and Test Cases accordingly
• Contributed to the development of Master Test Plan
• Executed Configuration testing and GUI Testing
• Carried out Sanity and Smoke Testing on the new builds for basic functionality testing
• Developed and enhanced automated test scripts using WinRunner for automated testing
• Bug identification, tracking and reporting using Test Director
• Performed End-to - end testing, Performance testing, Security and Functionality testing
• Performed analysis of LoadRunner results and reported response times and bottlenecks
• Executed test cases in order to verify actual results against expected results provided by client
• Ensured Entrance and Exit Criteria’s were met
• Involved in Walkthroughs to assess progress of project

Environment: WinRunner, LoadRunner, Test Director, Windows, MS SQLServer, IIS

Confidential, New York, NY

QA Engineer

Responsibilities:

• Generated and implemented Test Plan, Test Cases, and Test Scripts
• Created Database Checkpoints and conducted Back End Testing using WinRunner
• Performed Negative and Positive testing manually
• Ensured entrance and exits criteria for the QA test phases are completed
• Used Load Runner for Performance, Stress testing and Load testing
• Created Scenarios and inserted Rendezvous points and Transaction points in LoadRunner
• Performed Security testing on the application
• Provided feedback concerning completeness and accuracy of Application Under Test (AUT)
• Created and maintained Test and Traceability matrix
• Regularly met with team leads, other team members and developers to evaluate the project progress
• Was involved in Performance Testing to simulate a process, which allowed more than 100 user login at the same time, and observed the behavior of the system by using LoadRunner.
• Recorded Web/HTTP Vuser scripts using Virtual user generator. Customized the scripts using parameterization, correlation and transactions of LoadRunner
• Used Test Director for defect tracking.
• Participated in various meetings and discussed Enhancement and Modification requests.

Environment: Windows 2000/NT, WinRunner, LoadRunner, Test Director, Oracle on UNIX, Java, Java Servlets, EJB, WebSphere Application Server, Java Script, IIS