SUMMARY:

Twenty five years experience as a Quality Assurance and Test Manager, software tester, and project manager. Experience in system, integration, acceptance, UAT, and regression testing. Work well with customers and co - workers, quick learner, honest, professional appearance, hard worker, willing to travel.

EXPERIENCE:

Confidential, New York, NY

Testing and QA Manager

Responsibilities:

• User Acceptance Testing, Performance Testing, Security Testing, and End to End testing for e-commerce website for major luxury goods firm.
• Defined and implemented all test plans and worked with client leads and project managers, as well as retail and marketing vice presidents.
• Work includes creation of documentation and testing templates.
• Monitor test team activities .
• Worked with Gomez, JMeter, Selenium Grid, Jira, Java, Fiddler, SQL, MS Project, and MS Office.

Confidential, Fargo, ND

Testing & Quality Assurance Team Leader

Responsibilities:

• Lead, develop, and mentor testing staff.
• Develop effective test plans and test cases.
• Formulate and create test results reporting and testing metrics.
• Establish testing policies and procedures.
• Implement and maintain testing tools, including SharePoint, TFS and Test Manager.
• Member of the Change Advisory Board.
• Defect management.
• Work with third party vendors to ensure reliable integration.
• Assist business users with UAT.
• Manage offshore testing resources as needed.
• Worked with Jira, LoadRunner, SQL, and Java.

Confidential, Seattle, WA

Quality Assurance Manager/Consultant

Responsibilities:

• Quality Assurance, Performance Testing, and End to End testing for global release of new content distribution system.
• Defined and implemented UAT and End to End Test plan in conjunction with organizational team leaders, including creation of documentation and testing templates.
• Monitor test team activities.
• Worked with SharePoint, TestLink, Selenium Grid, Jira, JMeter, Fiddler, and other testing tools.

Confidential, Scottsdale, AZ

Quality Assurance Manager/Consultant

Responsibilities:

• Served as a Project Manager, specific to management of Quality Assurance using HP Quality Center.
• Managed medium-large infrastructure projects related to Medicare Part D reimbursements and premium billing.
• Reviewed and analyzed the business process and functional requirements, gap analysis and risk management.
• Testing Management and Onsite-Offshore coordination.

Confidential, Flagstaff, AZ

Quality Assurance Manager/Consultant

Responsibilities:

• Set Quality Assurance compliance objectives for e-commerce site in the United Kingdom, and ensured targets were achieved.
• Maintained awareness of business context.
• Defined and implemented QA procedures in conjunction with organizational team leaders, and established and maintained documentation.
• Identified relevant quality-related training needs.
• Created plans for System, Integration, Regression, and User Acceptance Testing

Confidential, UT

Interim Quality Assurance Manager/Consultant

Responsibilities:

• Worked with the Research and Development team to create and improve software products specific created for use in radiology and imaging facilities.
• Communicated with other departments regarding test information.
• Examination of current testing process and recommended changes to improve quality and efficiency.
• Worked with Microsoft TFS, TestLink, Visual Basic, Selenium Grid, and JMeter.

Confidential, Honolulu, HI

Test Manager/Consultant

Responsibilities:

• Consulting contract leading testing efforts to outsource three programs to other vendors.
• Developed Test Process and Strategy by reviewing the business process and requirements, writing the test plans and coordinating writing of test scenarios by business units of major health insurance company. Reviewed designs and system architecture.
• Provided testing tools to document testing activities.
• Coordinated development of test data.
• Provided test training on requirements, test scenarios and cases.

Confidential, Sandy, UT

QA Manager/Consultant

Responsibilities:

• Responsible for management of testing on customer-facing e-commerce web site.
• Create testing and user documentation.
• Create and manage project plan.
• Installation and configuration of Oracle ATS. System, Regression, Localization testing, and direction of User Acceptance Testing.
• Coordination of testing .

Confidential, San Jose, CA

Principal Consultant/Project Manager

Responsibilities:

• Managed onsite, offshore and near shore resources to successfully test SAP, PeopleSoft, Siebel and Oracle systems for global implementation using HP Test Tools for defense, financial, manufacturing, and electric utility corporations, with team sizes varying from 3 to 20 members.
• Managed the creation, maintenance, and execution of test scripts.
• Presented training sessions on testing best practices and HP Test Tools.
• Created and maintained project plan using MS Project.
• Created testing related documentation.

Confidential, Salt Lake City, UT

Test Manager

Responsibilities:

• Responsible for management of testing initiatives, creating templates and testing prototypes.
• Communicate with clients in major markets regarding the status of testing in Agile/Scrum methodology.
• Create training documentation and provide training courses to both test resources and client resources.
• Prepare and submit testing proposals.
• Create and manage project plan.
• Installation and configuration of Compuware Test Suite.

Confidential, Chicago, IL

QA Test Manager/Consultant

Responsibilities:

• Manage offshore testing team by setting goals and expectations.
• Communicate with developers and create use case scenarios.
• Create test reports and documentation for internal and external customers.
• Experience with SQL, Visual Basic, and DevTrack.