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System Quality Analyst Resume

Minneapolis, MN


  • Dedicated IT professional with years of industry experience in Information Technology and Data Processing field with strong emphasis of Software Quality Assurance.
  • Possesses strong core competencies in manual testing with Mainframe, Client/Servers, and web applications.
  • Well experienced in back - end testing by writing queries in SQL with extensive knowledge of software development and all phases of testing life cycles.
  • Strong experiences with Waterfall, Agile, SRS, BRD, and AUT. Tested SIT/IFT, SQA, UAT, Production and Hot fix environments, All phases of software and testing life cycle (SDLC, STLC), Use Cases, User Interface Specifications.


Software Skills: Application Life Cycle Management - Quality Center 12, Test Director, TFS - Team Foundation Server, JIRA, Clear Quest and Rational Rose

Languages: SQL, Java, C#.Net Framework, SQL*PLUS, Visual Basic, PL/SQL, JCL, C, and C++

Databases: SQL Server 2008, Oracle, MS Access, EPIC

Operating Systems: Windows, Macintosh IS, MS-DOS, and UNIX

Application Packages: Microsoft Visual Studio, Microsoft Visio, Microsoft Office


System Quality Analyst

Confidential, Minneapolis, MN


  • Experience with Early Resolution (ER) Mortgage Support Program mainframes system Black Knight, formerly LPS, LIS testing environment.
  • Working knowledge with Home Mortgage Consulting System, Insurance Resources Technologies and CORE - Loan Processing Applications for Sales Support Systems Services.
  • Designed Test Cases by analyzing FSD and BRD in ALM.
  • Create Test Case sets and configured test cases as Test Plan in UAT environment.
  • Execute test cases, ran Regression tests, ran Production Tests, and verified repairs on defects.
  • Create SQL queries to validate data in backend, verified image in xml format and then final verification done with ICMP files.
  • Coordinated with developers and business consultant to gain Clarification on requirements.
  • Backlog defects and proceed on issue resolution ensuring timely reporting inevitably were being met or production servers for Hot fixes.
  • Extensively used Quality Center including End to End test and Created user documents of training guides.

Confidential, Plymouth, MN

Software Quality Assurance


  • Tested education system software for school district s standard State wide Test System Web Portal Engine.
  • Determined testing requirements to develop & review scripts for positive and negative test scenariosconducted baseline testing to generate reports in Agile environment.
  • Tested Server, Web Portal and created queries for data Verifications on SIT, SQA, UAT and Production
  • Proved support in deploying code or implementing surf in stating.
  • Sanity check on production which included testing all servers validation user behaviors. Production testing on every two weeks in Agile methodology development environment.
  • Executed functional testing on SIT, SQA, UAT, Production and Hot fixes.
  • Escalated issues to developers and verified defect tracking.

Confidential, St. Paul, MN

Software Quality Assurance


  • Involved in wire Frame, Site - Map Analysis and analysis phases of SDLC based on Service Oriented Architecture (SOA).
  • Manual testing process for in-house web applications. Created and executed detailed Test Cases for Web and Windows/Mac applications.
  • Run compatibility testing on cross platforms Windows/Mac and cross browsers, mobile device tablets and iPads.
  • Regularly followed up with development team to discuss discrepancies identified during testing.
  • Created and executed scenarios for OFF Release projects adhering to time lines.
  • Worked closely with developers to track and follow through on software bugs.
  • Provided detailed information to aid in fixing bugs.
  • Executed SQL commands to verify the database using Oracle and Toad programs.
  • Created documentations and flowcharts for various troubleshooting strategies using Visio.
  • Proven quality assurance support and project analysis on all new upcoming projects.
  • Performed QA Smoke, Acceptance, Regression, Functional, UI, Usability and Compatibility Testing.

Confidential, Minneapolis, MN

Application Developer


  • Developed and modified Oracle Forms and Reports in ERP module with multifaceted tables.
  • Wrote numerous SQL queries using SQL*PLUS.
  • Performed unit level testing and conducted user acceptance testing (UAT) on applications prior to production deployment.
  • Developed systems studies, specifications walk through, test plans, and quality assurance guidelines.
  • Worked with business analysts and developers using Agile methodologies.
  • Developed the Test plan and Test scripts for the Client/Server applications.
  • Active member of change control team from QC side to understand change in business functionality access multiple releases and its impact.
  • Developed functions, procedures, and triggers to validate data and to ensure system integrity.
  • Created/modified tables and developed relationships using normalization.
  • Performed extensive multi - user testing and adhoc testing.

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