SUMMARY

• Over 7 years of experience in IT as QA Lead performing Manual testing of various Client/server and web - based applications with exposure to diverse business domains that includes Healthcare, Pharmacy, Banking and Telecom
• Well acquainted with the phases of Software Development Life Cycle (SDLC) methodologies like Agile, Waterfall model in process areas like Verification and Validation
• Having good exposure in Healthcare/Pharmacy domain which includes Pharmacy management, Inventory management, Third Party/Insurance management, Drug management, POS etc.
• Having exposure in taking Initiatives in all Testing Activities
• Used Automation Tools to test the basic functionalities of Automation Testing(QTP)
• Involved in Root Cause Analysis activities
• Involved in Risk Analysis Management to find out the risks that might be critical for a project
• Involved in Issue Management activities
• Having the experience of working in multiple projects at the same time
• Involved in developing UAT status updates and communicate issues/concerns to QA management
• Involved in Test Case Review and Approval Process by the Stakeholders
• Involved in Project Management activities which includes Plan, manage and forecast resources and multiple projects
• Involved in Defect Resolution Group meetings with Dev, BA Leads and QA managers.
• Experience in User Acceptance Testing, GUI Testing, System & Functional Testing, Integration Testing, Regression Testing, Black box Testing, End to End testing, Adhoc testing, Sanity Testing, Smoke testing
• Good exposure in Multi-release Testing
• Involved in Test case execution, Test execution result report
• Experience in SOAP UI testing
• Expertise in Production Issues Investigation troubleshooting and Issue reporting
• Good exposure in preparing Project daily/weekly status reports
• Proficient in analysing Business Requirements, System Requirements, Functional Requirement Specification (FRS), Testing Strategy Documents, Creating Test Plans, Use case specifications
• Involved in Creating and Maintaining Test Metrics for the projects (Requirement Traceability Metrics (RTM))
• Performed testing on SAP CRM tool in one of the project for Telecom Domain
• Experience in Defect/Bug management, Defect analysis and reporting using various Defect Tracking Tools like HP Quality Center/ALM, Team Track(Serena Business Manager)
• Good exposure to Database queries(PL/SQL) to perform data-driven test and involved in front-end and back-end testing
• Tested applications developed in Java, .NET, C#, IBM COBOL Mainframes & SAP CRM applications
• Experience in working in rapidly changing environment and handle changing priorities (Flexibility and Adaptability)
• Exposure in Microsoft Office like MS Word, MS Excel, MS PowerPoint
• Experience in ETL (Extract Transform & Load) loading the test data to Rx Data warehouse (RxDW)
• Having good exposure in Running the batches using different tools like Control-M, IBM JCL
• Experience in various types of Documentation Tools like SharePoint & SVN, to upload any project related documents, check-in/out etc.

TECHNICAL SKILLS

Languages: Java, C#.NET

Operating Systems: Windows 2000/XP/2003/7

Database: PL/SQL, TOAD

Test/Defect Management: HP Quality Center, Serena Business Manager (Team Track)

Documentation Tool: SharePoint, SVN

Batch Tool: Control - M, Putty, WinScp Server

Automation Tool: QTP

PROFESSIONAL EXPERIENCE

Confidential

Responsibilities:

• Involved in Business Requirement Gathering
• Involved in Testing Documents Preparation, Test Strategy Preparation
• Involved in all types of Testing Process like System Testing, Regression Testing, User Acceptance Testing, Integration testing, Black box testing
• Involved in Automation Testing, Test automation scripts execution
• Involved in Teradata Testing
• Involved in Database testing using Oracle.
• Involved in Preparing Test Plans for the project
• Involved in Defect Analysing & Reporting
• Involved in Risk Analysis Management
• Involved in Root Cause Analysis activities
• Used HP Quality Center to create new database and customized it to meet the requirements of the application, creating test plans, designing, running tests and tracking defects
• Involved in Project Management (Plan, forecast and manages resources as well as multiple projects)
• Managing the team (both Offshore and Onsite)
• Interaction with the Client, Developers and Business Analysts to resolve discrepancy between system specification and user requirements - involved in the complete testing life cycle
• Developed the scenarios for End to End testing which requires Rx Data Warehouse support also to execute it completely
• Prepared Requirement Traceability Matrix (RTM) and maintained the repository of all modifications and updating in the Test Cases throughout the software testing life cycle

Technical Test Lead

SAP CRM

Responsibilities:

• Involved in Business Requirement Gathering
• Involved in Testing Documents Preparation, Test Strategy Preparation
• Involved in all types of Testing Process like System Testing, Regression Testing, User Acceptance Testing, Integration testing, Black box testing, SOAP UI Testing
• Involved in Database testing using Pl/SQL, TOAD.
• Involved in Preparing Test Plans for the project
• Involved in Defect Analysing & Reporting
• Involved in Risk Analysis Management
• Involved in Root Cause Analysis activities
• Used HP Quality Center to create new database and customized it to meet the requirements of the application, creating test plans, designing, running tests and tracking defects
• Involved in Project Management (Plan, forecast and manages resources as well as multiple projects)
• Managing the team (both Offshore and Onsite)
• Interaction with the Client, Developers and Business Analysts to resolve discrepancy between system specification and user requirements - involved in the complete testing life cycle
• Developed the scenarios for End to End testing which requires Rx Data Warehouse support also to execute it completely
• Prepared Requirement Traceability Matrix (RTM) and maintained the repository of all modifications and updating in the Test Cases throughout the software testing life cycle
• Handled Multi-Release Testing as a Key resource

Team Lead

Confidential

Responsibilities:

• Involved in Business Requirement Gathering
• Involved in Testing Documents Preparation, Test Strategy Preparation
• Involved in all types of Testing Process like System Testing, Regression Testing, User Acceptance Testing
• Involved in Defect Analysing & Reporting
• Used SAP CRM tool for testing the functionality
• Managing the team at Offshore
• Interaction with the Client, Developers and Business Analysts to resolve discrepancy between system specification and user requirements - involved in the complete testing life cycle
• Prepared Requirement Traceability Matrix (RTM) and maintained the repository of all modifications and updating in the Test Cases throughout the software testing life cycle
• Support our Client at various Client sites and involved in Go-Live activity for the project
• Used a tool called “Clarity system”, which contains all the information of nodes/links, Lineman, their task assigned, Telecom server ports etc.

Team Lead

Confidential

Responsibilities:

• Involved in Business Requirement Gathering
• Involved in Creating Test Cases and their Execution
• Involved in all types of Testing Process like System Testing, Regression Testing, User Acceptance Testing
• Involved in Database Testing
• Involved in Defect Analysing & Reporting
• Interaction with the Client, Developers to resolve discrepancy between system specification and user requirements - involved in the complete testing life cycle
• Prepared Requirement Traceability Matrix (RTM) and maintained the repository of all modifications and updating in the Test Cases throughout the software testing life cycle
• Involved in Batch running activity using the tool JCL (Job Control Language)
• Performed database queries using DB2
• Whenever required, developed the code also using IBM COBOL Mainframes.