Quality Assurance Analyst, Resume

SUMMARY

Result oriented Senior QA Engineer and Certified Associate in Project Management (CAPM) wif 9 years’ experience in designing and implementing innovative manual QA processes and testing documentation to effectively complete teh software development/testing lifecycles.
Strong leadership skills wif a track record of successfully driving QA strategies and implementation of processes.
me self - initiated enrollment into an online Microsoft SQL course.
me is in teh very beginnings of teh course and practice is being done on a database embedded into a webpage. me has no concerns of learning SQL and wif some mentoring and access to a real database to create and run queries me is confident this will be an area me will succeed in.

PROFESSIONAL EXPERIENCE

Quality Assurance Analyst

Confidential

Responsibilities:

Single-handedly implemented a robust suite of manual QA processes for 20+ web and windows based applications.
Sole QA Analyst operating wif 25+ developers programming in various languages
Successful SCRUM Leader for multiple ongoing QA project timelines, requirement gathering, estimates and goals in conjunction wif Product Owners and developers.
Initiated collaboration wif developers, cross-department and end users to collect functional criteria used in creating positive and negative test cases.
Solely developed, executed and maintained all test plans, manual black box test cases, regression tests, stress tests, network patches and disaster recovery testing.
Jira - successfully created and implemented efficient workflows for teh tracking of development/QA /UAT lifecycle progress and managed teh ticketing process for defects and change requests.
First point of contact for customers and cross-department internal / external in reporting application issues and changes. Performed comprehensive triage on all requests to devise a descriptive work ticket.
Created and maintained various reports used for process analysis and defect tracking geared towards quality improvements.
Provided effective senior leadership and of new QA team members.
Utilized teh Agile methodology in teh workflow processes.

Data Analyst / EMR Project Manager

Confidential

Responsibilities:

Proficient liaison on behalf of IT /non-IT staff wif NextGen EMR vendor.
Successfully transformed teh practice from paper records to electronic medical records.
Efficiently trained all staff roles on use of teh EMR wif no practice downtime.
Composed and published all role specific materials and standard operating procedures.
Consistently collaborated wif data warehouse, developers and end users to gather Meaningful Use data that is used in quality improvement reporting and application enhancements
Independently formulated teh operations of all QA processes and procedures using QA Best Practices to confirm functionality satisfies rules and requirements.
Provided detailed information to teh IT support team to ensure that CMS and other clinical measures would continue to be met wif teh in Confidential of teh new EMR system.
Performed Basic EMR template development / implementation

Certified EMR Technical Trainer

Confidential

Responsibilities:

Successfully transformed teh health center from paper records to electronic medical records.
Efficiently trained all staff roles on use of teh EMR wif no practice downtime.
Composed and published all role specific materials and standard operating procedures.
Created all timelines from pre to post go-live
Provided prompt on-going user support