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Configuration Management Specialist Resume

Washington, DC

PROFILE:

  • Analyst, Quality Control, Quality Assurance, Software Tester, Automation Tester, Test Lead,
  • Senior Quality Leader providing 17+ years of successful quality management and production quality control. Proficient in functional, negative, regression, system integration (SIT), acceptance (UAT), load/performance, security, browser compatibility and performance testing.
  • Strong SDLC background. Provides project test planning, test development, test execution, release test planning, and various service activities within the Quality Assurance group.
  • An operations streamlining expert increasing efficiency and improving overall product quality.
  • Coordinated and implemented immediate changes to program scope as needed.
  • Served as the principal analyst/engineer in fast paced, high degree of confidence environments
  • Team Leader - supervised team of up to 7 individuals in the training, installation, database build and live support of banking software development project
  • Proven ability to participate in requirements gathering and analysis, validation and verification, ensuring requirements statements are complete, consistent, traceable and verifiable.
  • Proven ability to communicate to a wide variety of audiences, both business and technical
  • Applies knowledge of technologies, applications, methodologies, processes and tools to support the project.
  • Experience working with JAVA software development principles, XML and Relational Database

TECHNICAL SKILLS:

Proficient use of the following tools: Rational's Test Manager, ClearQuest & ClearCase; IBM's Quality Manager & Requirements Manager; Mercury Interactive's Test Director & Win Runner; Segue’s SILK Test, PVCS Tracker, Problem Tracker, CMVC, Microsoft Professional Suite, IBM DB2, Microsoft SQL Server, TOAD, Visual SourceSafe, SharePoint, CVS

EXPERIENCE:

Configuration Management Specialist

Confidential, Washington, DC

Responsibilities:

  • Maintain version control and bug tracking database showing all noncompliance issues and defect notification campaigns currently underway and the progress made by teams in bringing their products to compliance.
  • Maintained daily uploads for reports with key error checking and validation methods.
  • Performed complex administrative and analytical tasks in support role for the iFECS program
  • Compiled release versions and build patches for custom applications using Concurrent Versions System (CVS) source control software.
  • Performs Configuration Management (CM) for client software to be deployed.
  • Manages software builds and labels, report metrics and verify outputs prior to releasing to test environments
  • Configures, manage and maintain the CM tools used; provide customer service to users. CM tools may include but are not limited to ClearCase, ClearQuest for a mixed platform environment.
  • Recommend effective CM policies and practices including, but not limited to, branching/baseline strategies, development workflows and release strategies.
  • Implement, document, and maintain software build and configuration management scripts.
  • Tested software images developed by IT infrastructure colleagues.
  • Installed and maintained iFECS for the customer and software development teams
  • Provided special attention to details by defining the appropriate steps needed to compile, extract, verify, and maintain source code between developers, CM and OCIO.

Configuration Management Lead

Confidential, Alexandria, VA

Responsibilities:

  • Directed the activities of other CM Engineers in a time sensitive environment
  • Responsible for configuring all software being promoted to development, test and production environments
  • Interpreted, synthesized, staffed and presented results and recommendations to senior level stakeholders
  • Performed software builds and applied labels to all internal software builds
  • Verified outputs before releasing software builds to test environments and production staging areas
  • Administered Configuration Management (CM) tools to enable stakeholders to work effectively
  • Assist in quantitative analysis of source control processes, issues and policy recommendations.
  • Developed and managed version and release documentation for all software releases
  • Worked independently and had the authority and autonomy to make decisions within the scope of my responsibilities

Senior Quality Assurance Engineer

Confidential, Washington, DC

Responsibilities:

  • Responsible for leading the analysis, testing, and maintenance of an enterprise wide system built on various technology utilizing Windows Server, WebSphere, Java, Delphi, IBM DB2, and Crystal Reports.
  • Develops and updates Test Plans, Test Matrices, Test Scenarios, and Test Cases for all iFECS development projects
  • Facilitates and/or participates in structured walk - throughs and peer reviews. Lead/participates in the coordination and execution of release testing
  • Works with development teams investigating and correcting software bugs and deficiencies based on the testing results
  • Writes intermediate level SQL queries and Interfaces with Database administrators
  • Responsible for documenting software change requests found in production systems
  • Tracked and monitored change requests; maintained and updated the CCB Master.

Quality Assurance Analyst

Confidential, Reston, VA

Responsibilities:

  • Supported by a defined and documented software development process, confirmed client specific products were designed and function according to requirements
  • Created and executed functional and regression test scripts for product release and modules under development
  • Performed various types of testing, such as functional, regression, performance (load, and stress), user acceptance, negative and installation testing
  • Responsible for creating test plans for products under development
  • Tested software installations
  • Ensured software installation documentation and procedures are correct

Test Lead / Senior Quality Assurance Engineer

Confidential, Largo, MD

Responsibilities:

  • Ensured that Ecommerce software products functioned as defined in requirements
  • Determined QA level of effort estimates for major and minor capitalized projects in preparation for steering committee meetings on business initiative planning
  • Communicated QA project status, issue tracking and test status to product directors, quality manager, development manager and other project stakeholders with shared documents and dashboards
  • Performed Functional, GUI, Regression, Performance (spike), System Integration, User Acceptance, Configuration and content testing for web - based e-commerce application and for Site Pilot content management sub-system
  • Functioned as gatekeeper for software deployments to test and production environments by mastering file version reconciliation in Microsoft s Visual SourceSafe for the development, test and production environments
  • Resolved file constraints by requesting code merges or eliminating an unnecessary bugs from the push.
  • Managed daily maintenance and enhancement defects and made daily testing assignments for a team of seven testers.
  • Coordinated testing resources across multiple development shops (back office, finance, automated operations, etc.)
  • Managed time for three contractors and approved time for one part time employee
  • Assisted QA Director with the development of overall Quality Assurance plans and test resource allocation
  • Operated with little supervision, in a lead capacity; supported peers and mentored junior analysts.

Senior Quality Assurance Engineer

Confidential, Atlanta, GA

Responsibilities:

  • Designed and developed of test strategies for our highly scalable banking solutions product.
  • Acted as a liaison with project management, business analysts and technical documentation engineers and work closely with other members of the product development team to troubleshoot, debug, and reolve a variety of diverse technical challenges.
  • Served as the principal quality assurance engineer
  • Mentored peers and junior engineers toward professional certifications
  • Generated test status reports and provided characterization, assessment, and documentation of test issues
  • Reviewed software requirements and design documents in preparation for writing detailed test plans and designing test suites
  • Executed test cases to verify and validate the stability and use-ability of the product for internal and external customers.
  • Utilizing 3rd party test tools, I developed, maintained and augmented innovative automated test suites.
  • As a senior sustaining engineering analyst, determined test approach for maintenance and emergency releases.
  • Established discussion groups for real-time communication of functional coverage issues with test leads
  • Reported audit findings and test coverage reports to Core Product QA Manager, Sustaining Engineering Manager and QA Director.

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