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Software Quality Assurance Advisor (lead) Resume

Plano, TX

SUMMARY:

  • Highly self - motivated and goal oriented team player seeking a position as a Software Quality Assurance Professional.
  • Offer over 10 years of experience and track record demonstrating strong analytical and problem solving skills, computer proficiency, and ability to follow through with projects from inception to completion.
  • Over 10 years’ experience as a Quality Assurance Analyst dealing with all levels of testing including Black Box, functional, regression, integration, system and UAT (User acceptance testing)
  • Excellent communication and end-user interaction skills.
  • Expertise in developing, implementation, and maintaining test plans, test scripts, and test methodologies
  • In-depth knowledge of defining test strategy, managing defects, generating reports, communicating issues, documenting test results and reviewing documentation to ensure thorough testing of all applications.
  • Ability to demonstrate accomplished technical expertise and work independently to solve complex issues requiring judgment based on functional experience.
  • Experience with complete Software Development Life Cycle (SDLC).
  • Over 10 years’ experience in testing Client server and Web based applications.
  • Experience in executing automated test scripts using QTP and Visual Studio 2008 (Record and play)
  • Knowledge of load testing utilizing Visual Studio 2008 and HP Load Runner
  • Knowledge of SQL server environment, ability to query and manipulate data. Experience in writing SQL queries for data manipulation, and verification.
  • Experience in testing web interface to Cisco’s Computer Telephony Integration Object Server (CTIOS) desktop agent
  • Experience in testing Zoom International using Cisco IP Call Recording system
  • Specialized in testing website for design, content, functionality and cross browser comparison on IE (6.0- 8.0, Firefox, and Safari)
  • Experience in SOAP Web Service testing
  • Experience with Waterfall and Agile methodologies
  • Experience in testing SharePoint 2007 &2010 OOTB and custom functionalities

TECHNICAL SKILLS:

Testing Tools: Test Director 8.2, Quality Center 9.0- 10.0, 11.0

Bug Tracking: Test Director 8.2, Quality Center 9.0- 10.0, MS Team Foundation 2005, MS Visual Studio 2008, MS SharePoint, 2007, 2010, Bugzilla, SR Tracker

Languages: SQL, HTML, C, C++, Visual Basic, .NET, C#, Java etc.

RDBMS: SQL Server, MS-Access

Browsers: Internet Explorer, Firefox, Safari

Operating Systems: UNIX, Windows /NT/XP, LPS Mainframe 3270 Explorer

Software: MS Office, MS-Outlook, MS-Excel, Sales Logix CRM, Sales Force (Cloud)Epicor, OMS (Order Management System), Taxware, and Doclink

EMPLOYMENT HISTORY:

Confidential, Plano TX

Software Quality Assurance Advisor (Lead)

Responsibilities:

  • Project lead for 2 offshore team members, managing the migration of SharePoint for 55 Hospital Intranet Sites
  • Developed QA process to ensure an accurate migration.
  • Provided test estimation for test preparation and execution.
  • Daily task assignments to offshore team and review the test results.
  • Provided Go/No Go document for each release.
  • Requirement Analysis for all new/upgraded functionalities.
  • Created, executed and modified test cases for all the releases and regression testing utilizing Quality Center
  • Uploaded defects in Quality Center, retested and closed the defects when fixed.
  • Organized test case walk through meetings with Project Managers, BA and Developers and other team members.
  • Provided daily test summary report to Project Managers.
  • Assisted as resource for test team in regards to questions that arise with Requirements and test case creation.
  • Prioritized tasks between 2 projects to completion.
  • Contribute to the project team by going above and beyond the desired expectations to make projects successful.
  • Participated in the team meetings to discuss the issues arising out of testing.
  • Created accounts in Adam Web with security roles and facilities for HI Pilot project
  • Performed complete regression testing on MOSS Sites, Live Sites and Mobil Sites on SharePoint 2007 for 55 Hospital Intranet Sites for server migration (P2V)

Environment: Windows 7, Quality Center 11.0, Adam Web, Microsoft Excel 2010, SharePoint 2007 and SharePoint 2010

Confidential, Carrollton, TX

Sr. Quality Assurance Analyst

Responsibilities:

  • Created project related test deliverables (i.e. test plan, test case(s), test summary report and test strategy) and Documented all phases of the testing process for OMS (Order Management System), SalesForce, Epicor (Enterprise Financial and Distribution Suites), and SharePoint.
  • Use knowledge of applications to provide technical assistance in identifying, evaluating, and resolving moderately complex system problems.
  • Performed testing on SOAP Web Services integrated with Website
  • Serve as a coordinator for all testing activities on a project. Analyze requirements and provide feedbacks, tests, and certified application-specific software and performed ambiguity reviews of business requirements and functional specification documents.
  • Performed functional, regression and integration testing for every enhancement on applications
  • Conduct variance management by analyzing and verifying test results, provide status and progress reports, using Quality Center and TFS.
  • Conduct variance management by analyzing and verifying test results, provide status and progress reports, using Quality Center and TFS.
  • Work with Business Analysts and other project team members to verify functional, business processes and/or user requirement to ensure thorough testing of application-under-test.
  • Track outstanding defects, report and document resolution after successfully testing.
  • Performed periodical updates on multiple systems.
  • Performed installations for multiple applications.
  • Created installation, user guides and release documents for multiple applications.
  • Assisted in UAT (User Acceptance Testing) and fielded calls from end users.
  • Worked directly with vendors and users to resolve issues.
  • Performed Web Service testing on OMS (Order Management System)
  • Worked with onshore and offshore team on multiple projects
  • Performed testing on Epicor Explorer Report

Environment: Microsoft Team Foundation 2010, Quality Center 10.0, Epicor (Enterprise Financial and Distribution Suites), SharePoint 2010, Altiris, Order Management System (OMS), Taxware, Doclink 7.0, Ultipro, and SalesForce (Cloud).

Confidential, Irving TX

Sr. Quality Assurance Analyst

Responsibilities:

  • Reviewed requirement documents and reported BA for the missing/updated requirements
  • Provided test estimation for test preparation and execution
  • Developed test plans for test coverage
  • Created and executed test cases utilizing Quality Center 10.0
  • Uploaded defects in Quality Center, retested and closed the defects when fixed
  • Performed functional, regression and integration testing for every enhancement on .Net Web application
  • Performed Web Service testing by dropping the file and verifying the file has been picked up and updated Mainframe system accordingly (3270 Explorer)
  • Utilized Microsoft SQL Server for executing queries and stored procedures
  • Updated the task assigned to me on Microsoft SharePoint
  • Verified XML data with records in MS SQL
  • Verified data extraction from 2 different DB. Verified data from Source file to Target file on Excel and from Target file to Sales Force application
  • Performed testing on Epicor Explorer Reports

Environment: Microsoft Excel 2007, .NET, SQL Server, HTML, Window XP, HP Quality Center 10.0, Microsoft SharePoint 2010, LPS Mainframe 3270 Explorer, Sales Force (Cloud), Epicor

Confidential, Dallas TX

Quality Assurance Lead

Responsibilities:

  • Designed test plans and defined test cases for functional, integration, interface, regression, end to end and backend testing on SQL server.
  • Expertise in Visual Studio 2008 for repository, reporting, tracking defects, and providing updates on resolved defects
  • Performed in-depth website testing for design, content, functionality and cross browser comparison on IE, Firefox and Safari
  • Attended weekly cross-functional defect report meetings and presented progress and updates
  • Multi tasked to meet the deadline
  • Contribute to the project team by going above and beyond the desired expectations to make projects successful
  • Ensuring the usability of all the products, provided constructive feedback to improvise the overall quality of the project
  • Led the QA Team to meet the project goals.
  • Conduct analytical review of business and functional documents and provide critical feedback to development team and project team to meet business/user needs
  • Performed regression using Visual Studio 2008 and QTP (Record and play)
  • Participated in load testing utilizing Visual Studio 2008 and HP Load Runner
  • Created and executed SQL-queries/procedures for database and backend testing.
  • Performed testing on Client Server and Web based applications; the web application was integrated and interfaced with 4 other applications and electronic ACH Form. Performed integration/interface testing as well as functional testing
  • Performed UAT (User acceptance testing) and trained end users
  • Performed compatibility testing on .Net application “Sales CRM” and Sales Logix CRM (Side by side)
  • Tested web interface to Cisco’s Computer Telephony Integration Object Server (CTIOS) desktop agent
  • Compatible testing on in house application “Trace” and “Zoom International” (Side by side) using Cisco IP Call Recording system

Environment: Microsoft Excel 2007, .NET, SQL Server, HTML, Window XP, Visual Studio 2008, Sales Logix, HP Quality Center 9.0, QTP, HP Load Runner, QTP

Confidential, Dallas TX

Sr. Quality Assurance Analyst

Responsibilities:

  • Reviewed the business requirement documents with the business and development team to understand the architecture and functionality of the application.
  • Participated and initiated team meetings on a regular basis and involved in active discussion in order to improve the testing quality by better strategies and testing approach
  • Reviewed functional documents and provided assistance to Business Analyst in updating the requirements
  • Created and executed test cases based on the requirements.
  • Led and conducted the component testing, functional, integration and regression testing.
  • Led and performed manual regression testing for new builds and releases
  • Performed End-to-End testing of full functionality
  • Leveraged Microsoft Excel 2007 to prepare test cases
  • Participated in bug review using Team Foundation (TFS)
  • Participated in the team meetings to discuss the issues arising out of testing.
  • Performed Backend database testing in Microsoft SQL environment including manually executing the stored procedures and jobs for data verifications
  • Tested leads distribution system

Environment: Microsoft Excel 2007, .NET, HTML, SQL Server, Windows XP, Microsoft Team Foundation 2008, Bugzilla

Confidential, Dallas TX

Quality Assurance Analyst

Responsibilities:

  • Participated and initiated team meetings on a regular basis and involved in active discussion in order to improve the testing quality by better strategies and testing approach
  • Created users processing claims and tested against applications for the claims received, paid and denied using different data
  • Prepared test plans and test cases as per requirements
  • Performed End-to-End testing of full functionality
  • Performed UAT (User acceptance testing) and trained end user
  • Utilized Quality Center as a defect tracking tool.
  • Performed manual regression testing for new builds

Environment: Quality Center 8.2, .NET, C#, SQL Server, Window XP

Confidential, Dallas, TX

Quality Assurance Tester

Responsibilities:

  • Developed test plan/ test cases from requirement documents, use case documents and functional documents
  • Performed functional, Integration and regression testing
  • Performed backend testing using SQL Server
  • Involved in the analysis, modifications for existing test plans and test cases
  • Identified software defects and prepared metrics by using Quality Center.

Environment: Quality Center 8.2, C#, SQL Server, Window XP, Java

Confidential, Chicago, IL

Quality Assurance Tester

Responsibilities:

  • Prepared test plans and executed test cases.
  • Utilized Test Director for generating and executing test cases and logging the defects.
  • Coordinated with the QA manager and discussed issues in interpreting the requirements.
  • Performed functional, regression, system and UAT testing.
  • Continuously reviewed and improved testing procedures and processes.
  • Performed back-end testing using SQL queries/procedures

Environment: Windows 2000, Test Director 7.6, SQL, HTML, SQL Server, Microsoft Excel

Confidential, Dallas, TX

Quality Assurance Tester

Responsibilities:

  • Participate in requirement and development walkthroughs and reviews
  • Developed test cases and executed test cases using Test Director
  • Utilized Test Director to organize test management, such as test execution and defect tracking.
  • Performed manual testing on client server and Web based applications
  • Performed GUI, functional and regression, and testing
  • Performed regression testing utilizing QTP (By record and play)
  • Performed backend testing on SQL Server and Unix environment

Environment: Test Director 7.6, SQL, Java, XML, Unix, SQL, QTP

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