OBJECTIVE:

To obtain an opportunity in an industry leading firm to expand my skill set and make a contribution as a Project Team Leader/Manager by utilizing my proven abilities as Lead QA and solid experience in Quality Assurance Testing in financial Mortgage, Web solution and POS retail application

SUMMARY:

• 7 years of impeccable understanding and experience in all QA activities in SDLC software testing, including system functional, performance and regression tests
• Excellent experience in Mortgage, Financial and POS Retail application
• Experience in Analyzing Business and Technical Requirement documents and formulate detailed Test plans and Test cases
• Excellent written and oral communications skills; extensive experience in generating and completing detailed test procedures
• Sound experience with agile and test driven development
• Experience with Functional, Integration, System and User Acceptance testing
• Strong analytical, troubleshooting, decision making and negotiating skills
• Ability to work independently as well as in team environment. Provided remote support when needed.
• Ability to handle activities on multiple projects and task within the same or different accounts and to deal with and manage changes.
• Good organization and time management skills along with interpersonal skills for interacting with projects and task team members
• Knowledge of XML
• Experience using Terminal, source control system (SVN), IDEs (XCode), defect tracking system such as JIRA, HP Quality Center, Radar

SKILLS:

Operation System: UNIX, Windows, DOS, Mac

RDBMS & Tools: SQL, Microsoft Office product suite

Programming: C

Testing Tools: HP QC, Radar, QTP, Eggplant, XCode, JIRA

PROFESSIONAL EXPERIENCE:

Confidential

Test Lead

Responsibilities:

• Performed web based testing for administrator service application for CSAA
• Created project resources estimates, define metrics to track completion phase, defect report, defect prevention, development efficiency and quality
• Design and documented test cases pertaining to various components of the application
• Provide oversight and work closely with team to automate test cases
• Contribute to an atmosphere of cross functional teamwork within the organization Agile project lifecycle
• Execute testing on both front end and back end systems.
• Test validation at various levels including DB validation, logging validation and UI validation
• Performed Functional testing, Integration testing, system testing, User Acceptance testing

Environment: - MS Word, Power Point, Excel, SQL, UNIX command, JIRA

Confidential

Software QA Lead

Responsibilities:

• Worked in an agile methodology and participated in scrum meetings
• Conducted web based testing for various Mortgages in the financial domain (Mortgage underwriting, Secondary mortgage, Loans) for Confidential
• Planned the tests including selecting test approaches, estimating the time, effort and cost of testing, acquiring resources, defining test levels, cycles and planning incident management
• Conducted daily task and daily status meeting with the client
• Handled multiple projects simultaneously to meet the prioritized business needs
• Determined level of process and product quality and monitored test results. Developed written reports and escalated unresolved issues to appropriate management.
• Utilized problem solving skills to resolve issues and road blocks during testing. Took appropriate measures to solve issues in order to ensure efficiency, quality, and a timely delivery.
• Coordinated test strategies and created action plans with the project manager and leads.
• Organized and conducted sessions regarding various module of applications
• Introduced suitable metrics for measuring test progress and evaluating the quality of the testing and the product.

Environment: - MS Word, Power Point, Excel, SQL, UNIX command, JIRA and SVN

Confidential, Cupertino, CA

Software QA Lead

Responsibilities:

• Led testing effort for wireless mobile POS multi-tier application on mobile devices
• Conducted comprehensive testing of network and device security with different network and SSL s
• Created Test Plans and Testing Strategy for the project
• Tested Mac based POS multi-tier application, network s
• Automated Test cases in Eggplant
• Worked closely with business partners to resolve project issue. Performed debugging
• Coordinated financial data validation with external vendor like GE, FDMS and Visa to ensure all tender processing successes.
• Coordinated with vendors like AT&T and Vodafone to validate Pricing plan for different countries
• Deployed software builds on Client servers. Updated and modified Store server database
• Managed testing team to ensure workloads were dealt with and deadline were met.
• Gather and analyzes metrics data. Presents analysis findings to the appropriate levels of management verbally and through the preparation of periodic written reports.
• Participated in secret projects, external audits and process improvement in support of quality assurance initiatives

Environment: - MS Project, Word, Excel, Radar, Eggplant, SQL, UNIX commands, Terminal, XCode and SVN

Confidential, San Bruno CA

Software QA Engineer

Responsibilities:

• Tested and verified various POS enhancement for International projects
• Evaluated work products to assess quality and report’s findings. Researches alternative solutions to problems, determined proper approaches, made verbal and /or written recommendations to appropriate parties and implemented solutions and recommendations as approved
• Analyzed the system specifications, business requirements for full understanding of the business
• Developed Test Plans, Test Cases, Test data creation, Test Result analysis and reporting
• Conduct System testing, Integration testing, and Regression testing
• Identified the defects / issues. Report and follow-up with development team
• Executed various server side processes Trickle / Batch jobs and evaluate the results
• Worked on functionalities like Merchandise Locator, Trickle Polling, Batch Polling, Traffic Counter, Revenue Accounting Reporting, EME Client Server, Daily Payroll Planner, Time and Attendance, UPC, LRT, ISS, 4690 Controllers

Environment: - MS Project, Word, Excel, Quality Center, SQL, QTP and UNIX command