SUMMARY:

• 17 years in Quality Assurance/Testing arena
• 12+ years utilizing HP/Mercury’s LoadRunner, QuickTest Pro, and Quality Center
• 13+ years working in UNIX environments (Sun Solaris, HP, AIX, and Linux)
• 12+ years working in Web environments (.NET, Java, EJB, Google Web Toolkit, XML, BEA Weblogic, Apache, IBM Websphere Portal, Plumtree Portal)
• 6+ years working in ERP environments (PeopleSoft 8.9, Oracle 11i eBusiness Suite, SAP ECC 6.0, SAP Netweaver 7.1 Portal, SAP SRM 7.0, Citrix)

TECHNICAL SKILLS:

Software: HP QuickTest Pro, HP Performance Center, HP Quality Center, iOpus iMacros, Wily Introscope, Plumtree Portal, IBM Websphere Portal, Java, Eclipse, EJB, XML, .NET, ASP.NET, Visual C++, Borland C++, Visual Basic, BEA Weblogic, Broadvision, Open Market Transact, CORBA, Orbix, SAP PeopleSoft 8.9 (HRMS & Payroll), Oracle 11i eBusiness Suite (HR, Payroll, & Inventory), SAP ECC 6.0 (FI/CO & HCM), SAP Netweaver 7.1 Portal (SRM & BW), Oracle 10g, Microsoft SQL Server 2005, Sybase SQL Server 11, Sybase Open Client 11.1.1, Microsoft Access, Crystal Reports 6.5, Select OMT, Vantive Defect Tracking System, Sourceforge, HP Glance, Active Directory, MIIS, Microsoft Office, Microsoft Project, Lotus Notes, WinDDS, Microsoft FrontPage

Operating Systems: UNIX - Sun Solaris (Sparc), AIX, HP, Linux, Windows 7, Windows Vista, Windows XP, Windows 2008 Server, Windows 2003 Server

PROFESSIONAL EXPERIENCE:

Sr. Performance Test Lead

Confidential

Responsibilities:

• Responsible for delivering consulting and mentoring services to clients worldwide for a variety of performance,load, and stress testing tools.
• Provide strategic planning and delivery of performance, load, and stress tests of client business applications in a variety of technical environments.
• Supply executive management and project team with analysis surrounding performance, load, and stress testing results and correlate results to performance bottlenecks/issues.
• Facilitated Load/Stress Testing JAD session with business/technical audience to extract requirements for performance testing effort
• Developed load/stress test strategy/plan surrounding SAP SRM and FI/CO business tasks
• Administered HP Quality Center for project team
• Created LoadRunner scripts for selected SAP SRM and FI/CO business tasks to be used for load/stress testing purposes
• Executed load/stress testing within test environment on selected SAP SRM and FI/CO business tasks to identify response times under normal and higher than expected production load
• Worked with SAP Safeguarding and BASIS team to identify potential bottlenecks and/or configuration changes that needed to made to enhance overall performance and user experience within test/production environment
• Generated load/stress test summary report for upper management and technical team members
• Evaluated various performance/load testing tools to meet client’s needs and criteria related to performance testing goals in the future
• Facilitated Performance Testing JAD session with business/technical audience to extract requirements for performance testing effort
• Developed performance test strategy/plan for LRN Results Messenger and Viewer applications
• Created iMacros scripts for selected LRN Results Messenger and Viewer business tasks to be used for performance testing purposes
• Executed performance testing across multiple configurations on selected LRN Results Messenger and Viewer business tasks to identify baseline response times
• Identified several business tasks where performance may be improved with assistance of development resources
• Generated baseline response time summary data in conjunction with technical writer and presented to LRN project team and upper management
• Created iMacros scripts for selected LRN Results Messenger and Viewer business tasks to be used for functional/regression testing purposes
• Integrated selected iMacros scripts within LRN Results Messenger build process with assistance of development resources
• Instructed LoadRunner for Web Workshop with NCDOT employees and demonstrated LoadRunner fundamentals and best practices.
• Conducted hands-on exercises during instruction which included performance test planning, execution, and analysis of actual web applications
• Developed new LoadRunner scripts for QCPathfinder (Medical Web App)
• Modified existing LoadRunner scripts for MDOT application
• Executed load/stress tests of QCPathfinder and MDOT applications
• Generated analysis report of load/stress tests to management for future tuning purposes
• Assisted technical resource with troubleshooting and modification of existing LoadRunner scripts
• Performed load/stress test of eLearning LMS application (Training Web App)
• Produced analysis results for technical project team and management
• Identified bottlenecks within QA environment and reported to technical project team
• Created load test strategy/plan for Confidential Portal Silo environment (IBM Websphere Portal w/ Web Services)
• Developed new LoadRunner scripts for assigned business tasks
• Implemented recommended configuration changes for tuning purposes within Confidential Portal Silo environment
• Executed load/stress tests of Confidential Portal Silo environment
• Utilized Wily Introscope to identify long running transactions during load testing
• Generated analysis report after every cycle of load testing and reviewed with project team and upper management
• Assisted technical resource with troubleshooting of LoadRunner J2EE Diagnostics
• Performed load/stress testing of web application with existing LoadRunner scripts
• Identified issue within web application code
• Conducted Load Testing JAD session with business/technical users to extract requirements for load test
• Constructed load test plan for Oracle 11i HR and Payroll business tasks
• Provided work estimates and overall timeline to upper management for project planning purposes
• Developed LoadRunner scripts for assigned HR and Payroll business tasks
• Executed load/stress testing of Oracle 11i QA environment
• Generated analysis summary report for management and reviewed detailed analysis report with technical project team
• Performed troubleshooting of existing LoadRunner scripts for Confidential .com (Dental Benefits Web App)
• Developed new LoadRunner scripts for several business tasks
• Conducted load/stress testing of DeltaDental.com QA environment
• Produced analysis report for technical project resources
• Administered Load Testing JAD session with business/technical users to extract requirements for load testing effort
• Designed load test plan for assigned MarriottVacationClub.com (Timeshare Reservation Web App) business tasks
• Supplied work estimates and overall timeline to upper management for project planning purposes
• Created new LoadRunner scripts for assigned business tasks
• Executed load/stress testing of MarriottVacationClub.com QA environment
• Identified multiple issues related to overall architecture and configuration of QA environment
• Generated analysis summary report for management and reviewed detailed analysis report with technical project team
• Conducted Load Testing JAD session with business/technical audience to derive requirements for load testing effort
• Developed load test plan for SPS application (Java Web App)
• Provided work estimates and overall timeline to upper management for project planning purposes
• Administered Load Testing JAD session with business/technical audience to extract requirements for load testing effort
• Designed load test plan for assigned FedTraveler.com (Government Travel Reservations Web App) business tasks
• Supplied work estimates and overall timeline to upper management for project planning purposes
• Created new LoadRunner scripts for assigned business tasks
• Executed multi-site load/stress testing of FedTraveler.com QA environment
• Implemented LoadRunner Monitoring Over Firewall technology during load testing effort
• Isolated multiple bottlenecks related to FedTraveler.com QA environment and network
• Produced analysis summary report for management and reviewed detailed analysis report with technical project team
• Developed new LoadRunner scripts for assigned business tasks within Prometric.com (Testing & Assessment Services Web App)
• Performed load/stress testing of Prometric.com QA environment
• Generated analysis report for technical project resources
• Conducted Load Testing JAD session with technical subject matter experts to extract requirements for load test
• Designed load test plan for allocated Provenir (Loan Decision Web App) business tasks
• Supplied work estimates and overall timeline to upper management for project planning purposes
• Developed LoadRunner scripts for assigned business tasks
• Executed load/stress testing of Provenir QA environment
• Isolated bottlenecks within Provenir QA environment related to server configurations
• Generated analysis summary report for management and reviewed detailed analysis report with technical project team

Senior Consultant

Confidential, Atlanta, GA

Responsibilities:

• Leveraged requirements and technical documentation to create system, integration, and load test plans for Plumtree Portal, Identity Management, and PeopleSoft applications (eBenefits, Payroll, HRMS)
• Executed system and integration testing of customized .NET portlets within Confidential Plumtree Portal
• Facilitated Open Enrollment Load Testing JAD sessions with technical staff and business subject matter experts to capture load testing requirements
• Performed load testing of Cox Enterprise Plumtree Portal, Identity Management, and PeopleSoft applications (HRMS, eBenefits, Payroll) to reveal issues that might hinder employee online user population (25,000) utilizing functionality under load
• Provided performance gauge of PeopleSoft HRMS functions while running Secure Sockets Layer under various user loads
• Identified bottlenecks within integrated QA environment during load testing and decreased potential exposure of risk associated with concurrent usage of eBenefits, LBC Activities, and Payroll functions by employees
• Created executive summary of load testing efforts for upper management in order to provide high level overview of identified issues and results
• Developed and documented existing/future QA processes of Confidential Business Solutions Team for advancement to Confidential Level 2
• Assisted in formulation of Confidential Automation Standards and Guidelines utilizing Mercury Interactive QuickTest Professional
• Administered TestDirector server for Confidential Business Solutions Team and provided technical support to user population
• Participated in design of integrated QA environment for Active Directory, MIIS, Identity Management, Plumtree Portal, and PeopleSoft self-service applications (eBenefits, ePay, eProfile)

System/Integration Test Engineer

Confidential, Atlanta, GA

Responsibilities:

• Designed and executed LoadRunner scripts using Oracle 2-Tier protocol which exercised Oracle 8i database, HP UNIX Server, and NT Workflow Server.
• Constructed LoadRunner Design Documentation and Testing Guidelines for JMS Application ( Confidential proprietary application).
• Developed GUI Map and WinRunner scripts for the purposes of automated regression testing of JMS application.
• Migrated existing JMS test scripts from Microsoft Word format into Mercury TestDirector.
• Documented and produced performance test summary reports for upper management to make critical decisions relating to software deployment schedule.
• Assisted in defining technical requirements for migration to Active Directory on NT.

Sr. QA Engineer

Confidential, Atlanta, GA

Responsibilities:

• Designed functional testing requirements for Java tools utilized
• Reviewed Software Requirements Documents for various tools and provided feedback to Product Development.
• Developed functional test scripts for Java tools and executed test scripts on Windows 2000 and NT 4.0 operating systems using multiple browsers (i.e. Netscape, I.E., AOL)
• Created and executed LoadRunner test scripts for Java tools which exercised BEA Weblogic Application Server, Apache Web Server, Oracle 8i Databaseand SUN Solaris UNIX Server System Resources.
• Documented and reported functional and performance related defects for various tools.
• Assisted in creation of estimates for QA Project Plan in relation to overallproduct schedule.

Sr. QA Engineer

Confidential, Atlanta, GA

Responsibilities:

• Responsible for test planning, test design, test execution, and test evaluation of the Market Exchange releases for various features on the Market Exchange/ Commerce OP platform.
• Coordinated and directed Unit and System Test level efforts utilizing Segue Silk Pilot and Mercury WinRunner in respect to Market Exchange feature functionality that exercised BEAWeblogic Application/Web Server, Oracle 8i Database and Sun Solaris UNIX Server System Resources.
• Created Unit and System Test Specifications utilizing Mercury TestDirector for feature functionality within Market Exchange releases.
• Participated in the Joint Application Design sessions for feature functionality within Market Exchange releases. Evaluated the features and provided integral feedback to Product Management and Development.
• Worked with Program Management to provide estimates for Quality Assurance Team's testing tasks relating to overall project plan using Microsoft Project.
• Worked with Development, Product Management, and any other customers in support of defect verification and re-testing.
• Reviewed Feature Requirements Documentation and Software Requirements Documentation for feature functionality within Market Exchange and provided feedback to Product Management and Development on behalf of Quality Assurance Team.

Test Consultant

Confidential, Atlanta, GA

Responsibilities:

• Advised Confidential clients on testing methodologies and practices to be used for proposed projects.
• Documented and detailed testing requirements for Confidential clientele.
• Implemented testing strategies (functional, integration, and performance/load) for Confidential clientele using Mercury TestDirector, WinRunner, and LoadRunner.
• Produced functional and interface testing deliverables.
• Audited Year 2000 testing strategies and practices for Confidential clientele.
• Assisted in installation and configuration of testing environments for proposed projects.

Test Engineer

Confidential, Norcross, GA

Responsibilities:

• Developed detailed test plans and test case documentation for PhoneFrame Explorer System.
• Served as quality assurance liaison to national customer base for Year 2000 Certification Process.
• Assisted in developing object models and gathering business requirements for Command Post use case documentation.
• Implemented integration and system test case scenarios for PhoneFrame Explorer System (IBM AIX Server running Orbix and Sybase SQL Server 11, NT Client, and proprietary telecommunications hardware).
• Functioned as Test Team Lead for Command Post Software.
• Reported, tracked, and analyzed PhoneFrame Explorer System defects and feature malfunctions through Vantive Defect Tracking System.

Quality Assurance/System Engineer

Confidential, Atlanta, GA

Responsibilities:

• Created test plan and test case documentation for DocuPACT 2.5 and 3.0 Software.
• Executed functional, system, and regression test procedures.
• Participated in identifying, analyzing, and resolving customer issues.
• Developed and reviewed technical and end-user documentation.