SUMMARY:

• I have had a long career in IT, alternating between managerial and individual contributor roles.
• I am noted as an excellent technical writer, capable of describing system requirements both succinctly and completely.
• I have often functioned as an architect because of these particular skills.
• I have spent the last 6 years in a lead role in QA, creating objectives for an off - shore team of testers, directing and reviewing their work. In the past 2 years, my QA work was performed in a SCRUM team.
• As a manager I have had excellent rapport with my staff, and I understand the distinction between being a manager and an individual contributor.
• I have worked effectively with diverse and geographically distributed teams.
• I also have worked effectively outside the organization: on an Confidential standards committee; with an international consortium of telephone carriers (MIA), and with users groups.
• I am an original thinker with excellent analytical ability.
• On occasion I have been able to have insights that have escaped other technically competent people, as when I formulated design principles for databases implementing a military security model.
• This work identified a flaw in the work by the Stanford Research Institute (SRI).
• The flaw was publicly acknowledged by the principal investigator from SRI. I wrote a published paper on this topic.

CORE COMPETENCIES:

• Strong communications skills
• Formal and informal presentations
• Technical writing
• Running effective meetings
• Ability to both conceptualize and implement effective solutions
• Attention to detail
• Data analysis and decision making based on hard data
• User Interface design
• Data design

TECHNOLOGIES:

Recent experience in PRPC. Prior experience in VB, Java, HTML, JavaScript, C, C++, Pascal, BAL, Microsoft Office Products, Windows, Unix and IBM Mainframe OS.

RECENT EXPERIENCE:

Software Engineering Fellow, Manager, Principal Software Engineer

Confidential

Responsibilities:

• I created test objectives for offshore testing team. I lead and monitored offshore testing efforts in the PRPC reporting facility.
• As the test architect, this facility and team was noted for being on time with quality.
• The product is layered on top of various web servers (Tomcat, WebSphere and WebLogic) and different DBMSs (Oracle, DB2/UDB, MS SQL).
• I also created test objectives for off-shore contractors for other enhancements to PRPC.
• I developed internal applications and for Testing Organization, including an effective home-grown management information system using desktop software interfacing with an internal support system implemented on proprietary product architecture.
• This reporting system far exceeded the capabilities of the corporate production software.
• The reporting system was instrumental in securing several large ($1M+) deals for Confidential software
• I led the development of a software application to manage testing of software features by an offshore team using PRPC.
• The system became the system of record for all testing and had direct interface to the bug/project management system of record.
• I ran a special task force of managers with responsibility focusing on improvements in management information reporting.
• I managed Level 3 Product Support for all Confidential ’ legacy software products.
• The support team consisted of up to 9 engineers. I worked with field support organization in developing priorities for addressing technical issues. In one case I specified how to re-implement one facility called “Project Tracking” which was bug ridden and simply could not be fixed without re-implementation.
• I created a mathematical model to be used for verifying the implementation.
• On another occasion, I took the initiative in gathering a team to change a system so that a large banking customer would meet legal requirements and retain 7 years of data, in spite of my management sitting on the change.
• I also wrote all user documentation for the change and conversion utility.
• Finally. I developed and presented all for a contractor to take over maintenance of the legacy software products.
• The contracting company’s staff said that this was the smoothest transition that they had experienced.
• Before that, I managed 3 others in the support and creation of new versions of all client side software products associated with PegaWORKS product line.
• I developed, evolved and maintained PegaREACH Workbench and associated utilities in Visual Basic and some C++. This was the development environment for PegaWORKS.
• I reengineered software installation of Windows client software using InstallShield and documented the procedures so that others could take on the task of packaging new versions of client software.