Creative Designer / Operations Director Resume Waldorf, MD - Hire IT People

SUMMARY:

Highly accomplished technical professional with diversified experience, demonstrated expertise, and the ability to acquire new skills quickly

AREAS OF EXPERTISE & TECHNICAL PROFICIENCIES:

Digital SLR Photography & Enhancement, Videography & Post Production, Web Design & Desktop Publishing
Photoshop CS5, Premiere Pro CS5, Dreamweaver CS5, After Effects CS5, Encore, Photoshop Lightroom, Microsoft Office Suite, Flash CS5, Avid Media Composer, Compix GenCG3,
Call Center Management, Excellent Customer Service, Client Relationship Management, Troubleshooting & Problem Resolution, Project Management

CREATIVE EXPERIENCE:

Confidential, Waldorf, MD

Creative Designer / Operations Director

Responsibilities:

Manage all operational aspects of this desktop publishing, web design, photography, and videography business.
Provide graphics design, image manipulation, desktop publishing expertise, and pre/post video production.
Communicate extensively with customers to define design needs.
Chiefly responsible for the layout and design of dynamic flyers and business cards.
Design and publish eye catching web sites.
Photograph special events such as church services, parties and weddings.
Edit photographs for enhancement.
Video tape special events and edit footage reliving the occasion.
Handle all accounts payable and accounts receivables.

Confidential, Temple Hills, MD

Video Editor/Director of Photography

Responsibilities:

As an editor, work in fast paced environment and responsible for creating exciting video commercials to promote upcoming events consisting of shots taken from raw camera footage for broadcast during weekly services.
Set up lighting, green screen, teleprompter, and camera for taping of weekly church news broadcast.
Key and edit footage for weekly newscast and create/add graphics and lower thirds.
Set up and conduct on set interviews and edit footage for use in weekly video newscast.
As Director, work on location with the Media department filming church services for international broadcasts viewed by millions.
Conduct pre/post production meetings and give instructions to the camera operators for specific camera shots.
Delegate production duties to team members.
Record and duplicate service DVDs to be sold.
As camera operator, exercise creativity in setting up various camera shots.
Responsible for using Compix GenCG3 to create and add graphics for services that are viewed by thousands each week.

Confidential, Baltimore, MD

Photographer

Responsibilities:

Traveled to schools throughout the Washington & Baltimore Metro area for photography assignments.
Set up and broke down equipment in a timely manner.
Greeted students, received student’s order and monies, and transferred data to camera card.
Directed students on how to pose and assisted them in making them feel comfortable.
Achieved genuine expressions and photographed the students.

Confidential, Vienna, VA

Data Acquisition Specialist

Responsibilities:

Oversaw logging and detailed tracking of incoming data; utilized internal tracking software and manual methods to maintain data.
Communicated with data suppliers and clients worldwide regarding on - time and accurate data submission.
Implemented working knowledge of various data formats, transmission methods, and encryption/compression utilities.

Confidential, Orangeburg, SC

Call Center Team Leader/ Supervisor

Responsibilities:

Managed operational performance and supervised 200+ Online Support Representatives (OSRs).
Responsible for the daily functions of the Airline Schedule Change Department.
Led weekly meetings with team members to ensure productivity standards were attained.
Monitored calls for quality assurance; identified areas for improvement and training needs.
Interviewed and recruited new employees; prepared and conducted performance reviews for OSRs.

Confidential, Orangeburg, SC

Call Center Online Support Representative (OSR)

Responsibilities:

Assisted customers with special travel requests; provided quality support to users of Confidential.
Worked with trainers to assist OSRs in completing Transitional Training.
Answered questions and provided expertise in responding effectively to customer needs.