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Qa Manager Resume

SUMMARY

  • Accomplished Software QA/Test Professional with track record of leading and managing large and complex IT projects and experience in Business Process Improvement.
  • Excellent hands on experience with following test practices, Build Verification Test(BVT), Continuous Integration Test(CIT), System Integration Test(SIT), PSR Test (Performance, Scalability & Reliability), Target Regression Test, Exploratory Test, Localization Test, HL7 Interface Test, SOA Test and Data Migration Test for small and large projects.
  • Established test management in the areas of Manual, Automation and Performance testing for various Confidential Healthcare and Financial products i.e., Hospital Information System (HIS), Healthcare Insurance and claims, Soarian Financials and MedSuite products.
  • Successfully delivered large and complex test projects on time and within the budget.
  • Established off - shore / on-shore testing teams with proven track record as QA/Test Lead for India business & IT Operations for 9 years, successfully managed around 20+ testing resources.
  • Strong experience in following Automation framework designs, Keyword Driven, Data Driven and Hybrid frameworks for HP Quick Test Professional (QTP) and Test Complete tools.
  • Strong experience in various SDLC life cycle models, Agile Development, Waterfall, V Model, Iterative, and Hybrid models.
  • Demonstrated key skills in defining functional requirements and test scripts in the following clinical areas Patient Management, Computerized Physician Order Entry (CPOE), Clinical Documentation, Lab Information System, Pharmacy, Healthplan Insurance and Claim, Charge Capture, Financial Counseling, Point-of-Service Collections, Credit/Debit card Billing and Claims, Patient Reports, Business Intelligence, OT, Patient Scheduling, etc.
  • Expertise using following Verification and Validation techniques Boundary Value Analysis, Equivalent Partitioning, Error Guessing, Decision Tables, Cause Effect Graphs, Orthogonal Arrays, etc.
  • Designed and implemented software system Security and Vulnerability test scripts in compliance with industry standards.
  • International exposure working with inter-continental teams from USA, Europe, Latin America, Turkey, China, India, and South Africa.
  • Provide direction, motivation and leadership to the team with strong interpersonal, communication and team building skills.
  • Recruited and Trained 50 + resources for Test activities, and conducted team building programs to motivate the team.

TECHNICAL SKILLS

  • Java, J2EE, XML, Flex 3.0/4.0, Flash Player, Oracle 10G & 11G, SOAPUI, Linux Red Hat, and Win 2003, Dot Net, VB Script, C#, Unix and C.
  • HP Quality Center (QC), IBM Rational TM, JIRA, Caliber RM and SkyView Reports
  • HP QTP, HP Load Runner, JMeter, Neoload, and Test Complete.
  • JIRA, Mantis, IBM Rational ClearQuest (Charm NT)
  • MS SharePoint, IBM Clear case, MS VSS
  • MS Office, MS Project 2000, and 2007
  • SQL Server 2000, Oracle 10g, 11g

PROFESSIONAL EXPERIENCE

QA Manager

Confidential

Technology Used: Java, J2EE, JBOSS, XML, XNet, Flex, Flash, Jasper Reports, JBpm-Workflow Management, JRules-Rules Engine, Web Services, SOAP, Linux, CVS, Perforce, MS SQL 2008, HP QTP, HP Load Runner, HL7Interface, Mantis Defect tracking, SkyView, HP Quality Center, FireFox, Google Chrome, IE 9, MS Office 2003 and MS Project.

Responsibilities:

  • Design and implemented Global Test Strategy for US, India, China and Mexico teams.
  • Designed and Executed Master Test Plan, System Integration Test strategy for Agile development test environment.
  • Lead testing team for sprint test activities, test case design & review and Sprint requirement management.
  • Design and implement automation framework design (Data Driven framework and Hybrid) for QTP and Test Complete automation.
  • Designed and executed automated testcases for Build Verification test process using QTP and Test Complete tools.
  • Collaborate with Product Management, Engineering, customers and external partners to understand target market requirements and business use cases.
  • Participate in Sprint Planning, Sprint Review, and Daily Stand up meetings.
  • Designed and executed sprint test cases for Clinical Management System, Lab System, Patient Insurance and Billing, Product Risks, Pharmacy and Patient Administration modules.
  • Trained test team members on test management tools, defect tracking tools and reporting tools on HP Quality Center, Mantis, SkyView Reports, etc.
  • Analyzed and reviewed test scripts and frameworks, testability in the product, test execution and overall test systems.
  • Prepared, validated, and presented sprint test activities, metrics and Test Summary Reports to confirm Test preparation and execution deliverables meet the entry and exit criteria as documented.
  • Prepared and published defect dashboard report and project status reports.
  • Worked with cross cultural teams China, USA, Mexico and India and coordinated daily sprint activities and overall test project deliverables.

Sr. Test Manager

Confidential

Technology Used: Java, J2EE, JBOSS, XML, XNet, Flex, Flash, Jasper Reports, JBpm-Workflow Management, JRules-Rules Engine, CVS, Perforce, MS SQL 2008, HP QTP, HP Load Runner, HL7Interface, Mantis Defect tracking, HP Quality Center, Primavera, Clearcase, MS Sharepoint, MS Office 2003 and MS Project.

Responsibilities:

  • Design and implement Test Strategy, Master Test Plan, System Integration Test strategy for MedSuite testing team.
  • Lead and manage testing team for SIT test activities, test case design & review and product requirement management.
  • Prepared Functional and Automation Test Plans, Project Execution Plan, and Effort Estimation.
  • Designed Manual, Automation and PSR test strategies for MedSuite projects. Collaboration with cross cultural and cross functional teams world wide.
  • Designed, executed and monitored System Integration Test activities using Quality Center, Mantis and Skyview tools.
  • Design and implement automation framework design (Data Driven framework and Hybrid) for QTP. Designed and executed automated testcases for Build Verification test process using QTP.
  • Designed and executed Performance and Scalability Test scripts, and managed PSR Test design with Loa Runner tool (250-1000 VUsers).
  • Designed and executed Internationalization (i18n), Localization (L10n), HL7 interface and Product installations and Workflows. Hands on experience with data migration, parallel testing, and UAT.
  • Organized and conducted validation sessions with internal and external customers for test case review and approvals.
  • Discussed HW sizing with Dell, HP, IBM vendors and designed various Test environments for manual and Automation tests.
  • Worked with Sales, Marketing, Pre Sales teams, and provided necessary technical support in H/W and S/W procurement, RFP, and Requirement Management.
  • Analyzed and published dashboard reports, periodical reports and project status on daily basis. Analyzed internal and customer reported defects and conduct Root Cause Analysis for process improvement.

Test Manager

Confidential

Technology Used: C#, VB, Dot Net, ASP, Servlets, Crystal Reports, IBM Web Sphere, Apache tomcat, MS SQL 2000, Rational Rose, Rational Robot, HP QTP, HP Load Runner, HL7Interface, 7Scan, Clear Case, Caliber RM, HP Quality Center, Charm NT, Primavera, MS Office 2003 and MS Project.

Responsibilities:

  • Defined SOW for Manual and Automation Test Activities and proposed Time, schedule, and Cost effectiveness to Project Management.
  • Implemented System Integration Test, Warm Body Test, Regression Test and Exploratory Test practices.
  • Built, document, and configured customer workflows such as inpatient and outpatient clinical workflows using Soarian Workflow Engine and Rules Engine.
  • Designed and Executed test scripts for Patient Hazards, Clinical Letter, Nursing, Physician Letter, Non Clinicals and Interface modules for Soarian Clinicals.
  • Designed and reviewed large and complex test scenarios and convert them into small and testable components.
  • Analyzed and documented the project risks and mitigation. Prepared periodical Test summary reports and published to the stakeholders.
  • Defect management and reporting, communicating defects to PMO and other stakeholders upon request.

Test Lead

Confidential

Technology Used: C, C#, Unix, VB, Dot Net, ASP, Crystal Reports, IBM Web Sphere, Apache tomcat, MS SQL 2000, Rational Rose, Rational Robot, Test Partner, HL7Interface, 7Scan, VM Ware, Test Director, Charm NT, MS Office 2000 and MS Project 2000.

Responsibilities:

  • Defined and implemented SIT test strategy, test plan, test case development, test data preparation, test execution and defect analysis.
  • Managed testing team for Manual, Automation and PSR test activities. Preparation of Manual and Automation Test Plans, Project Execution Plan, and Effort Estimation.
  • Designed System Integration Test cases for i18n, Workflow, Security, HL7 Interface & Cluster testing.
  • Analyzed project requirements using Caliber RM. Reviewed and approved project artifacts like Release plan, Design spec, RS, FS, FTS and STS.
  • Discussed with various vendors and procured HP Load Runner tool and 7Scan simulator tools.
  • Provided necessary infrastructure guidance setting up System Test Lab and Hardware sizing for functional and system test activities. Organized and conducted technical and non-technical training to test team members.

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