SUMMARY:

• Sincere hard work in accordance with the organization’s goals and objectives by making smart work and innovative thinking an integral part of the work process.
• To do my best in relative field and to be recognized as an asset to that reputed organization.
• To contribute towards the growth of the organization which is claiming to expand its operation.

TECHNICAL SKILLS:

Languages: C, C++, JAVA

Operating Systems: WINDOWS 9x, 2000

Web Technology: HTML, RMI, SERVLETS

Others: MS - OFFICE, JDBC, NETWORKING (JAVA)

SKILL:

• Developed strong verbal and written communication skills (through seminar).
• Demonstrated excellent co - ordination among persons & higher authorities.

PROFESSIONAL EXPERIENCE:

Confidential

Senior QA Analyst

Responsibilities:

• Strong domain knowledge in Content Management like Data Cleansing, Classification, Rationalization, Attribute Extraction and Enrichment.
• Well conversant with Global Classification Standards/Taxonomy viz.
• Analyzing the details of Supplier business, application, Revenue and contacts.
• Competitive Analysis - Comfort with using various research databases
• Business requirements gathering and documentation, data cleansing and extraction, report design and implementation, and testing.
• The roles and responsibilities carried out are

Delivery Manager/Senior Manager/Project Manager

Confidential

Responsibilities:

• Discussing with Managers with respect to Planning and execution
• Owning the project right from Initial Data Assessment to Kick-Off loading to the Analysis server (final delivery).
• Reports and Metrics.
• Responsible for Internal and Cross for different processes.
• Conducting team meetings for personal and professional addressing.

Confidential

Customer Service Executive

Responsibilities:

• Performing 2nd level QA throughout the cycle.
• Any discrepancy identified is notified to Team members and followed up till fixed keeping Manager in loop.
• Recording instances of discrepancies.
• Regular one - one or discussion during the course of the project and fine tuning the results in line with the Customer requirements.
• Deciding the approach required (steps to be carried out for a project as per operating manual).
• Acting as a bridge between Team - Manager and the Customer.
• Creates Work Instructions Document for every project.
• Handling multiple projects at a time.
• Prepares various reports on QA with respect to Projects/Per Month/Per Quarter.
• Circulating the Reports to Senior Management and tracking the progress.
• Presenting to the Audience/Senior Management during All-hands Meeting.
• Involved in automation by creating part# repository and models for Confidential and Suppliers Classification and extracting stats of the automation results for every projects.
• Worked on Pilot projects and enabling the company to involve in a deal with the Client for Spend visibility for long term.
• Keeping track of the Quality and identifying key areas to be improved.
• QA on team s work and make sure that output is delivered with 100% quality in line with Business rules.
• Creating Master Database with feedback files received from Client with over 5,00,000 data.
• Creating documents with latest updates
• Creating business rules in Engineering domain and circulating it to team and Client
• Up gradation of workflow at regular intervals in co - ordination with IT team
• Reviewing weekly feedbacks and giving s to the juniors as per Clients updates.
• Addressing the team issues.
• Taking up the Client call and reviewing the work every week.