Senior QA Analyst Resume

SUMMARY:

Sincere hard work in accordance with the organization’s goals and objectives by making smart work and innovative thinking an integral part of the work process.
To do my best in relative field and to be recognized as an asset to that reputed organization.
To contribute towards the growth of the organization which is claiming to expand its operation.

TECHNICAL SKILLS:

Languages: C, C++, JAVA

Operating Systems: WINDOWS 9x, 2000

Web Technology: HTML, RMI, SERVLETS

Others: MS - OFFICE, JDBC, NETWORKING (JAVA)

SKILL:

Developed strong verbal and written communication skills (through seminar).
Demonstrated excellent co - ordination among persons & higher authorities.

PROFESSIONAL EXPERIENCE:

Confidential

Senior QA Analyst

Responsibilities:

Strong domain knowledge in Content Management like Data Cleansing, Classification, Rationalization, Attribute Extraction and Enrichment.
Well conversant with Global Classification Standards/Taxonomy viz.
Analyzing the details of Supplier business, application, Revenue and contacts.
Competitive Analysis - Comfort with using various research databases
Business requirements gathering and documentation, data cleansing and extraction, report design and implementation, and testing.
The roles and responsibilities carried out are

Delivery Manager/Senior Manager/Project Manager

Confidential

Responsibilities:

Discussing with Managers with respect to Planning and execution
Owning the project right from Initial Data Assessment to Kick-Off loading to the Analysis server (final delivery).
Reports and Metrics.
Responsible for Internal and Cross for different processes.
Conducting team meetings for personal and professional addressing.

Confidential

Customer Service Executive

Responsibilities:

Performing 2nd level QA throughout the cycle.
Any discrepancy identified is notified to Team members and followed up till fixed keeping Manager in loop.
Recording instances of discrepancies.
Regular one - one or discussion during the course of the project and fine tuning the results in line with the Customer requirements.
Deciding the approach required (steps to be carried out for a project as per operating manual).
Acting as a bridge between Team - Manager and the Customer.
Creates Work Instructions Document for every project.
Handling multiple projects at a time.
Prepares various reports on QA with respect to Projects/Per Month/Per Quarter.
Circulating the Reports to Senior Management and tracking the progress.
Presenting to the Audience/Senior Management during All-hands Meeting.
Involved in automation by creating part# repository and models for Confidential and Suppliers Classification and extracting stats of the automation results for every projects.
Worked on Pilot projects and enabling the company to involve in a deal with the Client for Spend visibility for long term.
Keeping track of the Quality and identifying key areas to be improved.
QA on team s work and make sure that output is delivered with 100% quality in line with Business rules.
Creating Master Database with feedback files received from Client with over 5,00,000 data.
Creating documents with latest updates
Creating business rules in Engineering domain and circulating it to team and Client
Up gradation of workflow at regular intervals in co - ordination with IT team
Reviewing weekly feedbacks and giving s to the juniors as per Clients updates.
Addressing the team issues.
Taking up the Client call and reviewing the work every week.

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