SUMMARY

• An accomplished professional over 7 years of experience which includes teaching, Control - M job scheduling and Testing Web based applications catering to Medicare, Medicaid and Commercial Business Healthcare Plans and Payers
• Experienced in test management and defect tracking tools like HP Quality Center, ALM
• Detailed knowledge of various phases of Software Development Life Cycle (SDLC) with emphasis on the Testing
• Experienced in Waterfall SDLC as well as Agile testing process
• Well Versed in GUI application testing, Back End testing, Database testing, Front-end, Functional testing, System testing, Regression testing, Stand alone and web-based applications
• Experienced in creating Requirement Traceability Matrix to ensure comprehensive test coverage of requirements
• Ability to learn new technologies and challenging concepts quickly and implement them
• Excellent analytical, Problem solving, decision-making and presentation skills with ability to co-ordinate activities in a fast paced team environment
• Ability to work productively and effectively in a team as well as individually. Strong communication and interpersonal skills

TECHNICAL SKILLS

Operating System: Windows 7\Vista\XP

Job Monitoring Tool: Control - M

Prog. Language: C, C++, Java, .NET

Best Practices: OOAD, SDLC

Database Servers: Oracle 9i,SQL

Web Technologies: HTML,XML,HTTP,SOAP UI, Web Services

Protocols: TCP/IP

Defect Tracking: Quality Center, ALM

Packages: MS Office

PROFESSIONAL EXPERIENCE

Confidential

Test Engineer

Responsibilities:

• Review Business Requirement Document (BRD), IT design document and prepared Test Plan and Test Cases
• Perform web services testing using SOAP UI for the SOA system of Oracle Health Insurance (OHI)
• Business rules testing by interaction of SMEs and developers via mocking the web services
• Extensively work on backend testing using SQL quarries to verify the data
• Defects were tracked, reviewed, analyzed compared using ALM

Environment: SOAP UI, OHI,SOA testing, ALM, Oracle 10g, PL SQL

Confidential, Southborough, MA

QA Analyst

Responsibilities:

• Conduct training sessions regarding the products to the QA team and the cross functional team
• Conduct and lead the defect triage meeting
• Testing of Interface \Extract, Reports and letters
• Responsible for verifying HIX, Member Maintenance
• Verification of dual enrollments

Confidential

QA Analyst

Responsibilities:

• Analyzing and understanding functional requirements and translating those requirements into written test plan and detailed test cases for Projects such as Medicare, Provider, Member and Employer portals, Claims System, Admin Portal with SSO integration of multiple web based applications
• Designing requirements traceability matrix
• Executing test cases, track and report defects using Quality Center and reporting results to the project team
• Writing and executing automated regression test cases
• Creating and identifying test data required to execute test cases
• Contributing in regular status meetings to state any software bugs, problems, risks and providing weekly project updates to the testing managers.
• Work on the continuous improvement of QA Process by reviewing and evaluating existing practices with standard testing guidelines
• Providing production support during every production release
• Validation of Configuration of benefit plans for every year
• Perform validation of Member Portal which allows prospective members to select options and complete the enrollment process online, then becomes a full-function resource for a wide spectrum of member administrative and care management functions (Member Login, Member Claims, Member Benefits, Member Copay, Coinsurance and Member Deductible, ID Card Logic)
• Perform validation of Provider Portal which reduces providers administrative burden by automating processes such as eligibility verification, claims submission, claims correction, claims adjustments and authorization\ referral submission
• Responsible for verifying Employer Portal that empowers employers to manage a host of functions online—including pre-enrollment, enrollment, post-enrollment