SUMMARY

• 10 years of IT experience in Quality Assurance, Test Management, Test Planning along with Test Execution
• Currently working as a QA lead for Confidential Claims Connect project.
• Strong experience in Agile and waterfall testing methodologies.
• Have good understanding of US Healthcare system (Exchange, Payer & Provider) and Telecom Domain.
• Have a good understanding of unsubsidized programs like Medicaid/Medi - Cal and Medicare Eligibility program, also have knowledge about subsidy programs like APTC (The Advanced Premium Tax Credit) and CSR (Cost Sharing Reduction)
• Experience in Web services testing, Data migration testing, System, functional, Automation, Security,Salesforce.com, Accessibility(508 Compliance) and GUI testing.
• Experience in testing Point of sales systems (Omnicorp).
• Experience in testing IOS and and Android based applications.
• Supported UAT testing and Test data management.
• Experience in maintaining SOX compliance documents for testing.
• In Depth knowledge of the Software development life cycle including requirement gathering, Analysis, Design and Testing.
• Ability to interact with cross-functional teams. Worked closely with Business Analysts, Developers etc to track down the requirements.
• Effectively Participate in Root cause analysis, proposed and designed retest scenarios/scripts.
• Proficient in taking Change Request ownership and communicating with the Client, getting all the necessary approvals, coordination with different teams across the project to ensure delivery of the CR.
• Provided guidance for creating and maintaining test data for regression for future releases.
• Involved in promoting repeatability, reusability (created regression test bed), efficiencies and cross-training to facilitate the maintenance of a matrixed organization.
• Experience on test case preparation, peer review, test execution and defect management.
• Good knowledge/experience in automation using Selenium Webdriver with Java and UFT.
• Certified in the TOSCA automation tool.
• I own the test Compliance documents (SOX compliance), status reports, accountability deck, manual/automation test scenarios/cases/scripts.
• Very good Confidential handling Onshore-Offshore model projects.
• Well versed in using bug tracking tool JIRA, IBM Rational Team Concert (RTC), HP ALM.
• Experience in the development of Data driven, Keyword driven and Hybrid Automation frameworks in Selenium.
• Good working experience on SOAP UI for testing and validating various web services used in the application.
• Sound knowledge on TestNG framework for Unit testing, Maven for Project building tool, Jenkins/Hudson for Continuous Integration.

TECHNICAL SKILLS

• HP Unified Functional Testing (UFT)
• HP Application Life Cycle Management
• Oracle Policy Automation (OPA)
• SmartBear SOAP UI
• SQL (Structured Query Language)
• Oracle Adaptive Access Manager
• Oracle Identity and Access management
• Salesforce.com Testing
• Salesforce.com Admin
• ServiceNow
• IBM Remedy
• IBM RTC
• Version One
• Selenium Webdriver
• Core Java
• Oracle WebLogic
• Mobile testing (iOS)
• Jira
• Tosca
• Versionone
• Postman

PROFESSIONAL EXPERIENCE

Confidential

Quality Assurance Lead

Responsibilities:

• Preparing detailed test plans explaining the test scope, testing environment, test system hierarchy or file system, test naming conventions, testability issues, and test system data, procedural steps describing test procedure and expected results.
• Coordinating with Development and the infrastructure team to prepare the testing environments.
• Updating the automated Happy path test case suite for Infrastructure to verify build.
• Preparing test scenarios and test cases of high quality and avoiding leakage of defects. logging test results, Defects in HP ALM.
• Managing the Defect triage calls to perform root cause analysis.
• Distributing work among team members (onshore & offshore).
• Creating daily status reports to track work progress.
• Reviewing and providing feedback on Test scenarios, case/scripts to team members.
• Collaborating with third party Vendors for End to End testing.
• Creating test data to support various testing requirements.
• Validating the SOX compliance testing documents for the approval of change request.
• Creating periodic reports related to projects/release for Client/management.
• Mentoring and training new joiners.
• Maintaining data driven framework using Selenium WebDriver, TestNG and Apache POI API.
• Automating new features for reducing time and cost.
• Assisting clients in creating a central repository for capturing current and future project details using Microsoft SharePoint form’s and creating reports for various stakeholders.
• Created templates in ServiceNow for Change automation to reduce the time for standard changes.

Environment: HP ALM, IBM RTC, IBM Remedy, XML Spy, SOAP UI, EPIC Tapestry, Service Now, Selenium Webdriver, Java, TestNG, Jenkins

Confidential

Quality Assurance Tester

Responsibilities:

• Involved in Daily scrum meeting and providing testing related updates to the client and other teams
• Involved in Manual testing using HP ALM to develop test cases, test scripts, executing the scripts and logging the defects.
• Executed manual test cases for Point of sales hardware.
• Created burndown report to track daily test execution.
• Involved in automating the existing regression test suite using Selenium webdriver, java, TestNG.
• Created the automated test suite for Database testing using Selenium & JDBC drivers.
• Introduced Hexawsise test case generation tool to extend the test coverage & reduce the time to create the test cases.
• Lead and completed the initiative for End to End testing.
• Assisted the Infrastructure team in preparing the environment for system testing.
• Involved in manual application testing on iOS mobile Platform using Apple iPad and iPhone.
• Lead the defect triage meeting.

C ALHEERS

Quality Assurance Tester

Responsibilities:

• Involved in Daily scrum meeting and providing testing related updates to the client and other teams
• Involved in Manual testing using HP ALM to develop test cases, test scripts, executing the scripts and logging the defects.
• Provided Status reports for Change request to Confidential Leadership and client.
• Involved in testing the backend Database retrieved the data from the tables using Sql.
• Coordinated with the infrastructure and DBA team to get the test Environment up and running to execute the test cases.
• Attended Demos and met with Client for User Acceptance and provided QA Sign Off on the testing.
• Led, mentored, and trained onshore and offshore 3rd party (India) test teams.
• Analyzed the business requirement, created the test plan and test case.
• Involved in cross browsing testing of the application on various browsers to ensure it functions.
• Involved in Accessibility testing for the Web portal.
• Assisted in Developing the test framework using Selenium Webdriver and Java.
• Created the happy path test suite using selenium webdriver to perform smoke testing to ensure the test environment is ready for testing & the interfaces are working fine.
• Performed regression testing to identify various critical points in the application and automated it by using Selenium Web-Driver with TestNG.
• Performed analysis of nightly execution and prepared the bug Reports.
• Took the ownership of the change request & successfully completed them with zero delivery issues.
• Lead the defect Triage meetings.
• Executed the test plans on Mobile (IOS & Android) as per requirements.
• Used Maven to build and run the Selenium automation framework. Once the script got over, the framework used to send the automation reports over email.
• Involved in the Continuous Integration of the automation framework with Jenkins.

Environment: HP ALM, SOAP UI, XML SPY, SQL, Web Logic, Service Now, Oracle policy automation, IBM RTC, Autosys, Selenium webdriver, Java, Test NG, Jenkins.

Confidential

Quality Assurance Tester

Responsibilities:

• Prepared detailed test cases for functional, integration, regression, security, and GUI testing for manual and automated testing initiatives derived from the business requirements.
• Analyzed and effectively evaluated software requirement specifications to accurately understand the business requirements; instrumental in the development and execution of the master test plan.
• Handled Offshore Defect Triage Team.
• Involved in manual application testing on iOS mobile Platform using Apple iPad and iPhone.
• Handled hand off meeting with onshore team and allocated work to team members.
• Lead the offshore Test data management team and handled production data extraction, masking and upload the data to various downstream application. Provided data to the System testing team, E2E team and third-party vendors for their testing.
• Coordinated with external vendors E2E & UAT testing.
• Created automation scripts for the Salesfroce.com regression suite using Selenium Webdriver.
• Performed functional testing of Web services testing using SOAP UI.
• Performed Data driven testing using Selenium WebDriver and TestNG.

Environment: HP Quality Center, XML SPY, SQL, IBM RTC, Selenium, QTP