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Program Test Coordinator/lead Resume

OBJECTIVE:

  • To obtain a challenging position as a Software Quality Assurance Analyst and add value to a fast - paced technology company, by utilizing my proven Technical, Interpersonal, Analytical and Documentation skills, abilities and my diversified experience in software quality assurance, to ensure the company’s sustained growth and continued success.

SUMMARY

  • About 7 years of progressive working experience in Software QA and Testing with diverse projects, clients and industry.
  • Experience in both Manual and Automated testing.
  • Proficiency in HP/Mercury tools (Quick Test Pro, Quality Center).
  • Performed Testing on different applications built on languages like C, C++, .Net, Java, etc.
  • Performed planning and development of Test Plans, Test Cases and Test Scenario to meet product’s business requirements.
  • Analyzed test results to ensure existing functionality and recommend corrective action where necessary. Participated in SIT/UAT and written Test Cases for the same.
  • Implemented Sanity Testing, Smoke Testing, White Box testing, Black Box Testing, GUI Testing, Functionality Testing, Performance Testing, Positive and Negative Testing, Unit Testing, Security Testing, Stress Testing, Integration Testing, System Testing, Volume Testing, Security Testing, User Acceptance Testing (UAT) and Regression Testing of Web Based Applications and Client-Server Applications.
  • Good skills for problem solving and Bug Tracking using Quality Center.
  • Thorough knowledge of the SDLC (Agile, Traditional) models and methodologies
  • Expertise in translating user requirements into technical specifications and mapping the process design, work flows for SDLC with documenting and managing business requirements.
  • Maintained the Requirements Traceability Matrix (RTM), Test Matrix and also performed Gap Analysis.
  • Analyzed Enhancement requests and Modification requests.
  • Professional expertise in MS Office and MS Project.
  • Possess excellent organizational, interpersonal, communication and documentation skills with good process management skills along with a remarkable ability to gather requirements to bring out quality product.
  • Ability to successfully manage multiple deadlines and multiple projects effectively through a combination of business and technical skills.

TECHNICAL SKILLS

Operating Systems: Windows 98/2000/XP, Windows NT/2000, UNIX, Mainframe

Testing Tools: Win Runner, Rational, QTP, Sterling

Reporting Tools: Rational Clear Quest, HP Quality Center, Accelerator, Coremetrics, Version One, Rally

Databases: Oracle, Aqua Data Studio, MS SQL Server, MS Access

Web Technologies: HTML, XML

MS Office Tools: MS Office, MS Visio, MS project

Programming Languages: Java, C, C++, .Net, PHP

PROFESSIONAL EXPERIENCE

Confidential

Program Test Coordinator/Lead

Responsibilities:

  • Coordinate among all the team leads to ensure the test strategy is outlined with the Business Requirements and cover any gaps as necessary.
  • Prepare the Test Strategy for the whole program along with the Test Plans for individual projects.
  • Guide the teams to come up with Test Scenarios and Test Scripts and also prepare the Requirement Traceability Matrix (RTM).
  • Worked very closely with the Managers and Business System Consultants to ensure all the requirements have been incorporated in the Test Scenarios /Scripts.
  • Prepare a Defect Management Lifecycle so that all the teams can agree on the defect fix timeline.
  • Provide weekly and monthly status to the Manager and team members to notify them with any issues, risks or gaps and address any outstanding queries.
  • Solely responsible for all the planning, execution and reporting related to testing activities.
  • Facilitate status calls as needed during planning phase and organize daily status calls during Execution.
  • Focus more on UAT platform rather than QA which was taken care by a different team.
  • Worked in a hybrid environment agile and waterfall both. Few projects were in the verge of migrating from waterfall to agile.
  • Used ALM Quality Center for Waterfall projects and VersionOne tool for agile.
  • Used Sharepoint to store all the testing related documentations.

Environment : HP ALM (Version 12), Version One, Windows, Microsoft Office, JIRA, Skype Messenger, Sharepoint, WebEx

Confidential

UAT Test Coordinator/UAT Lead

Responsibilities:

  • Guide and coordinate Enterprise Testing-Ethernet & Merged Projects for ETE and UAT testing in a global onshore-offshore model.
  • Analyze the requirements, Solution documents, etc. and provide the details to the team as needed.
  • Prepare the UAT test plan to incorporate the testing timelines, testing approach and strategy and present it to the users/clients along with the test managers.
  • Work very closely with users to understand their requirements and needs for the project to test it efficiently.
  • Assist in ETE testing completion and provide the reports along with all the screenshots of testing particular functionality to the users for their review and final approval.
  • Maintain a workbook with all the functionalities for each release to gather the approvals from users.
  • Had overall responsibility to ensure that testing is successfully planned and completed for all assigned projects/releases.
  • Organize a project status call when needed with the users to go over the issues/defects.
  • Was the primary Point-of-Contact for issues and questions regarding all project/release-UAT testing efforts
  • Worked closely with various teams like Environment, Development, UAT, ETE to maintain the security/integrity of the application
  • Used a central repository tool PRISM and Sharepoint to locate all the testing deliveries along with important documents for future reference.
  • Worked in a hybrid environment both Waterfall and Agile with different applications, attended scrum calls, sprint planning as needed.
  • Used QC ALM for waterfall projects and Rally for Agile projects.

Environment : HP Quality Center (ALM 11), Rally, Windows, Microsoft Office, JIRA, Confidential &T in- house tools (like Confidential &T Connect Launcher, Q-Messenger, zTracker)

Confidential

QA Lead/Test Coordinator

Responsibilities:

  • Guide and coordinate Enterprise Testing-Ethernet & Merged Projects for Integrated System Testing (IST) in a global onshore-offshore model.
  • Analyze the requirements, Solution documents, etc. and provide the details to the team as needed.
  • Prepare the test plan to incorporate the testing timelines, testing approach and strategy and present it to the users/clients along with the test managers.
  • Facilitate the meeting to review the Data Requests between the testing team and clients and gather agreements from both the parties.
  • Manage the team effectively through the planning, execution and post-execution phases.
  • Had overall responsibility to ensure that testing is successfully planned and completed for all assigned projects/releases.
  • Allocate & monitor Resources, Conduct Baseline Walkthroughs of Project Deliverables and Facilitate Defect Resolution via assignment, triage, escalation and updating status (as needed).
  • Conduct technical meetings, coordinate between various development, business, test, production support teams and Serve as the Escalation point to leadership for cross-project issues/risks/jeopardies.
  • Organize a daily project status call with all the testing teams, managers and users/clients during the execution phase to go through the daily testing progress.
  • Manage Project/Release Timelines throughout Planning and Execution phases and was responsible for preparing the Project status Reports and Final Release Notification.
  • Monitor the System Testing progress and support the overall End-to-End testing once the IST is completed.
  • Was the primary Point-of-Contact for issues and questions regarding all project/release-IST testing efforts for both the IST team and the client/PMO
  • Worked closely with various teams like Environment, Development, UAT, ETE to maintain the security/integrity of the application
  • Used a central repository tool PRISM to locate all the testing deliveries along with important documents for future reference.
  • Worked in a hybrid environment both Waterfall and Agile with different applications, attended scrum calls, sprint planning as needed.
  • Used QC ALM for waterfall projects and Rally for Agile projects.

Environment : HP Quality Center (ALM 11), Rally, Windows, Microsoft Office, JIRA, Confidential &T in- house tools (like Confidential &T Connect Launcher, Q-Messenger, zTracker)

Confidential

QA Lead/ Sr. QA Anlayst

Responsibilities:

  • Analyzed the Requirements from client and developed Test cases based on functional requirements, general requirements provided through BRD, HLD and LLD.
  • Prepared Test Plans and Test Approach for each Requirement after analysis and review with BAs.
  • Created test requirements and test cases using standard template. Reviewed test cases in excel with tech lead, BA and UAT resources and obtain sign off before execution.
  • Imported test cases to QC. Executed test cases in QC and logged defects.
  • Effectively coordinated with the development team for closing a defect.
  • Perform defect Tracking and reporting with strong emphasis on root-cause analysis to determine where and why defects are being introduced in the development process.
  • Assign work to offshore and follow up on the issues or road blocks faced by the team.
  • Conduct status call with offshore and coordinate among team members.
  • Conducted KT (knowledge transfer) session and training to off-shore.
  • Communicated to delivery team and QA Manager about issues, concerns and risks.
  • Prepared Test Scenarios by creating Mock data based on the different test cases.
  • Performed functional testing with the requirements provided by the Business.
  • Performed UI/Web testing for the IRIS application which included the E2E testing, Regression Testing, System Integration Testing.
  • Tested the web-based application built on .Net platform.
  • Assisted in UAT Testing or Production Support whenever needed.
  • Worked with JIRA for logging issues and creating new Access to the users.
  • Delivered various test matrix documents like UAT defect analysis report, root cause analysis, Project test effectiveness, Prod defect analysis report, and defect acceptance report as a part of test deliverables.
  • Extensively documented test artifacts so as to keep testing history and to avoid miss understanding and confusion.
  • Involved in coordinating the Automation team to analyze the manual scripts, provide the estimation, build the automation scripts and execute them using AXE and QTP tools.
  • Delivered the Daily Execution/Status Report, Weekly Status Report and Monthly Status Report to keep the track of the project on a regular basis and analyze the Quality of the project and provide the suggestions on the improvement of it.
  • Started the project with Waterfall model and later on migrated few of the projects to adapt Agile methodologies.

Environment: Control Panel (BoA in-house tool for UI), HP Quality Center (ALM 11), TOAD, JIRA, AXE, QTP, Microsoft Office, Windows, .Net

Confidential

UAT Analyst

Responsibilities:

  • Prepare detail test plans and test scripts for different scenarios by analyzing functional documents, wireframes, visual design documents, content metrics and use cases to cover the user acceptance criteria.
  • Performed User Acceptance Testing along with some functional scenarios to give the final sign off on the behalf of business/stakeholders.
  • Responsible for writing and execution of positive, negative and functional test cases to cover overall quality assurance using HP Quality Center (QC) for each release.
  • Responsible for Black Box, functional testing, User Acceptance Testing (UAT), smoke testing, exploring testing and Regression testing on various releases of ecommerce website.
  • Planning and execution of backend testing. Designed simple to complex SQL queries for Aqua data Studio to retrieve data for database testing
  • Tracking test case results, analysis problems, log defects, defect tracking in QC.
  • Regular interaction with core developers to assure that all the defects is addressed in time.
  • Performed initial manual testing of the application as part of smoke testing
  • Performed API testing to validate the error message coming from backend.
  • Executed test scripts and tracking test case results, analysis problems, log defects, defect tracking in QC.
  • Mapped test plan back to functional requirements for ensuring all the requirements are been included in the test cases.
  • Working with business stakeholders and assists in Quality Assurance by participating in system testing, integration testing, and regression and smoke testing.
  • Coordinate technical activities; provide guidance and direction to team of engineers to ensure project completion.
  • Received Agile Training from the Agile Coach to implement all the Agile methodologies into the project.
  • Work on tools like HP Quality center (QC), QTP, DB2, WINSCP, IBM Core metrics, Aqua Data Studio, Version One, Endeca, Accelerator, Sterling commerce etc.
  • Used Sterling Commerce to validate the orders passing through the front end/checkout to the backend along with the pricing details and quantity of the order.
  • Used WINSCP to validate the logs so that application is meeting PCI compliances.
  • Performed core metrics testing using IBM core metrics tool.
  • Used Version One tool to organize and manage agile activities.
  • Performed Mobile testing on iOS and Android devices.
  • Participated in all the meetings related to Sprint planning, daily stand up meetings, retro, poker planning, story review meetings and discussed the issues arising out of test execution.

Environment: Aqua Data Studio, HP QC, Windows, MS Office, Manual Testing, QTP for automation, Java, JIRA.

Confidential

Web Developer

Responsibilities:

  • Gather all the requirements from the Tech Lead to build individual pages for the website.
  • Design the page first as per the design specifications/requirements provided by the Business Analyst.
  • Build the page using HTML and CSS.
  • Use JavaScript to make the pages more interactive.
  • Merge all the code into SVN once the pages are reviewed and approved.

Environment: HTML, CSS, JavaScript, TortoiseSVN, Notepad

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