We provide IT Staff Augmentation Services!

Quality Assurance Analyst Resume

SUMMARY

  • Director level experience in telecoms, information systems, instructional systems, and business and contract development.
  • Hands - on/shirt-sleeve approach; relates easily to people at all levels and can work well alone or as part of a team.
  • Highly organized and highly self-motivated with strong project management skills; ability to get things done quickly.
  • Rapid problem solver; handles change easily; consistently finds new alternatives.
  • Highly articulate, strong written communicator who can make forceful presentations.
  • Precise, logical thinker with strong analytical skills with In-depth technical knowledge; grasps technical matters quickly.
  • Experienced at integrating new technologies and in designing efficient systems including flexible PM tools using platforms such as JIRA, Rally, and SharePoint.
  • Skilled at re-engineering and streamlining processes including designing and delivering training.

AREAS OF EXPERTISE

  • Project management:
  • Project initiation & planning
  • Project execution & control
  • Project risk management
  • Project tracking & reporting
  • Project communication
  • Process management:
  • Operations process modeling
  • Process improvement/re-engineering
  • Statistical analysis
  • Process implementation & training
  • Organizational development:
  • Organization readiness assessment
  • Mapping of process functions to roles
  • Mapping of organizational roles to jobs
  • Assessment of job training needs
  • Information/Telecoms systems:
  • Requirements definition
  • Functional design
  • System, integration, and user testing
  • User training
  • Instructional systems:
  • Audience analysis
  • Course design & development
  • Course testing & evaluation
  • Business & contract management:
  • Executive partnership
  • Proposal strategy definition
  • Solution architecture
  • Proposal material preparation
  • Oral presentation
  • SOW development
  • Contract/subcontract negotiation
  • Technical skills:
  • MS Project
  • HP Quality Center
  • JIRA 5 & 6, Agile, Zephyr
  • Rally
  • PMBOK
  • PRINCE2
  • MS Visio
  • Lean Six Sigma
  • BPMN notation
  • ITIL v2, 3
  • CMMI 1.2 eTOM 7.0
  • HandySoft BizFlow
  • SharePoint 2007/2010
  • SOA & EAI architectures
  • SDLC methodologies (Waterfall, Agile)
  • UML
  • SQL
  • MS Office
  • Adobe Connect
  • PeopleSoft 9.1
  • APQC process framework

PROFESSIONAL EXPERIENCE

Confidential

Quality Assurance Analyst

Responsibilities:

  • Assessed and catalogued over 300 financial systems potentially impacted by the upgraded ERP
  • Conducted interviews with system owners including process reviews to assess integration impacts
  • Developed and implemented various tools using SharePoint and JIRA to catalogue both impacted systems and associated integration points
  • Identified systems made redundant by the added functionality of the ERP
  • Identified and documented over 330 integration points needing to be built/enhanced to support the new chart of accounts
  • Worked with development organizations (both internal and external) to estimate the time and cost to build/enhance integration points
  • Negotiated and documented data integration specifications for common interfaces
  • Developed integration project plans and used SharePoint-based and JIRA-based tools for managing across the life cycle from design through build and test for systems and integration points

Confidential

Quality Assurance Analyst

Responsibilities:

  • Developed and implemented semi-automated flow of data from JIRA-based software testing request system to MS Access-based system for tracking request status and exceptions
  • Created various ad hoc analyses of defect data using HP Quality Center, SQL queries, and MS Excel

Confidential

Quality Assurance Analyst

Responsibilities:

  • Planned and managed a budget of $12M with 4 major software releases for Electronic Key Management & Battlefield Command & Control systems
  • Managed staff of 29 technical professionals
  • Developed and implemented a SharePoint-based document management system for managing Prince2 compliant project management artifacts

Confidential

Quality Assurance Analyst

Responsibilities:

  • Obtained an outstanding assessment for the first half year of performance-based contract
  • Planned and managed a budget of $15M with over 200 deliverables for current contract year
  • Managed staff of 40 technical professionals (30 with PhDs) including recruiting & salary administration
  • Designed, developed, and implemented SharePoint and Access tools for managing bi-weekly status reporting for a staff of 40 high performance computing professionals that reduced the reporting cycle time from 5 to 2 days

Hire Now