SUMMARY
- Director level experience in telecoms, information systems, instructional systems, and business and contract development.
- Hands - on/shirt-sleeve approach; relates easily to people at all levels and can work well alone or as part of a team.
- Highly organized and highly self-motivated with strong project management skills; ability to get things done quickly.
- Rapid problem solver; handles change easily; consistently finds new alternatives.
- Highly articulate, strong written communicator who can make forceful presentations.
- Precise, logical thinker with strong analytical skills with In-depth technical knowledge; grasps technical matters quickly.
- Experienced at integrating new technologies and in designing efficient systems including flexible PM tools using platforms such as JIRA, Rally, and SharePoint.
- Skilled at re-engineering and streamlining processes including designing and delivering training.
AREAS OF EXPERTISE
- Project management:
- Project initiation & planning
- Project execution & control
- Project risk management
- Project tracking & reporting
- Project communication
- Process management:
- Operations process modeling
- Process improvement/re-engineering
- Statistical analysis
- Process implementation & training
- Organizational development:
- Organization readiness assessment
- Mapping of process functions to roles
- Mapping of organizational roles to jobs
- Assessment of job training needs
- Information/Telecoms systems:
- Requirements definition
- Functional design
- System, integration, and user testing
- User training
- Instructional systems:
- Audience analysis
- Course design & development
- Course testing & evaluation
- Business & contract management:
- Executive partnership
- Proposal strategy definition
- Solution architecture
- Proposal material preparation
- Oral presentation
- SOW development
- Contract/subcontract negotiation
- Technical skills:
- MS Project
- HP Quality Center
- JIRA 5 & 6, Agile, Zephyr
- Rally
- PMBOK
- PRINCE2
- MS Visio
- Lean Six Sigma
- BPMN notation
- ITIL v2, 3
- CMMI 1.2 eTOM 7.0
- HandySoft BizFlow
- SharePoint 2007/2010
- SOA & EAI architectures
- SDLC methodologies (Waterfall, Agile)
- UML
- SQL
- MS Office
- Adobe Connect
- PeopleSoft 9.1
- APQC process framework
PROFESSIONAL EXPERIENCE
Confidential
Quality Assurance Analyst
Responsibilities:
- Assessed and catalogued over 300 financial systems potentially impacted by the upgraded ERP
- Conducted interviews with system owners including process reviews to assess integration impacts
- Developed and implemented various tools using SharePoint and JIRA to catalogue both impacted systems and associated integration points
- Identified systems made redundant by the added functionality of the ERP
- Identified and documented over 330 integration points needing to be built/enhanced to support the new chart of accounts
- Worked with development organizations (both internal and external) to estimate the time and cost to build/enhance integration points
- Negotiated and documented data integration specifications for common interfaces
- Developed integration project plans and used SharePoint-based and JIRA-based tools for managing across the life cycle from design through build and test for systems and integration points
Confidential
Quality Assurance Analyst
Responsibilities:
- Developed and implemented semi-automated flow of data from JIRA-based software testing request system to MS Access-based system for tracking request status and exceptions
- Created various ad hoc analyses of defect data using HP Quality Center, SQL queries, and MS Excel
Confidential
Quality Assurance Analyst
Responsibilities:
- Planned and managed a budget of $12M with 4 major software releases for Electronic Key Management & Battlefield Command & Control systems
- Managed staff of 29 technical professionals
- Developed and implemented a SharePoint-based document management system for managing Prince2 compliant project management artifacts
Confidential
Quality Assurance Analyst
Responsibilities:
- Obtained an outstanding assessment for the first half year of performance-based contract
- Planned and managed a budget of $15M with over 200 deliverables for current contract year
- Managed staff of 40 technical professionals (30 with PhDs) including recruiting & salary administration
- Designed, developed, and implemented SharePoint and Access tools for managing bi-weekly status reporting for a staff of 40 high performance computing professionals that reduced the reporting cycle time from 5 to 2 days
