Quality Center Administrator Resume
PROFESSIONAL SUMMARY:
- 5.4 Years of work experience as HP Quality Center ALM and QAComplete Administration In IT industry.
- Integrated QAComplete Project with JIRA projects using the OpsHub interface.
- Expertise on installation and setup of HP Quality Center 9.2, 10.0 and ALM 11 in Clustered Environment for global organization with huge user base.
- Expertise on upgrade and migration of Quality Center Projects.
- Expertise on customizing Quality Center Projects.
- Expertise in QC 10.0 Harmonization.
- Expertise on Integrating Quality Center with other third party tools.
- Expertise on writing Scripts using OTA API.
- Expertise on executing Manual Test cases in Healthcare Domain.
- Experience of working in second level support.
- Manual Testing in Healthcare domain.
- Good knowledge of Software Testing Life cycle.
SKILLS SUMMARY:
Operating Systems: Windows 7, Windows XP, Windows Server 2003 and Sun Solaris.
Tools: Smart Bears QAComplete, HP Quality Center 9.2, 10.0 and HP ALM 11.00, JIRA, SQL Developer.
Languages: Java (Core), Microsoft Visual basic 6.0, SQL.
Scripting Languages: VBScript (used Quality Center script editor).
Databases: Oracle 9i and 10g, and Microsoft SQL Server 2005, 2008
EXPERIENCE SUMMARY:
Confidential
Quality Center Administrator
Responsibilities:
- Administrating Quality Center Server.
- Creating Project, users, assigning user permission based on their roles. to end users.
- Project Migration from other server in SG to our Server based on the Client requirement.
- Custom report based on user request.
- Will take part in Week and daily status call with Paris Team.
- Resolving day to day user issue, which logged in the issue tracker.
- Basic knowledge on QTP Scripts execution.
- Generate Custom Excel report using OTA to extract QC entities as per user request.
Confidential
QA Complete Administrator
Responsibilities:
- Administrating the Confidential Project.
- Customization of IPC Project.
- Creating the Workflow for the Requirements Test Management and Defect Modules.
- Preparing the PPT for the end users on the QAComplete Tool.
- Worked on integration of QAComplete and JIRA.
- Resolving the End users issues regarding the QAComplete Tool.
Confidential F
Administrator for QAComplete and Opshub Server
Responsibilities:
- Administrating the Russell Projects.
- Integrating JIRA project with QAComplete Project using the interface.
- Monitoring the OpsHub Server, interface used to integrate JIRA and QAComplete.
- Worked to Support Team to make the integration run Smooth.
Confidential
Production Support Analyst
SKILL: Oracle 10g, Quality Center 9.2 & 10.0, VBScript, SQL. Java Scripting.
Environment: Server: 4 Sun Solaris Zones connected with F5 Load Balancer.
Database Server: Oracle 10g
Application server: Jboss Application Server
HP Quality Center Client Machine: Windows XP/7
Responsibilities:
- Supporting of QC involves providing access, creating projects, customizing different modules (Requirements, Test Plan, Test Lab, Defects) project entities, various troubleshooting steps etc.
- Installation of patches in Development, Staging and PRODUCTION environments.
- Creating and Executing Operational Qualification documents in the staging environment to ensure the correctness of upgrade as per the System Test Plan and System Test Cases.
- Communicating with 2000+ users.
- Handling Service requests received from the Clarify and Users. Creating Matrix Documents and Knowledge base for Team.
- Interaction with HP support in handling issues related to Quality Center.
- Managing Servers and performing operational task like monitoring of logs, archival and recovery of QC projects.
- Backup and restoration of Quality Center Projects.
- Coordinating with Server, Network and Database operation teams to restore and maintain QC service.
- Migrating Projects from Production Environment to Staging Environment on a regular basic.
- Migrating Projects from different instances with different databases to centralized Server.
Confidential
Production Support Engineer
SKILL: Test Director 8.0, Quality Center 9.2, Quality Center 10.0,VBScript, OTA API, SQL Server 2000, SQL server 2005
Environment: Source:
Server: Windows 2000 Professional
Database: SQL Server 2000
VSS: MS Visual SourceSafe
Version: Test Director 8.0.
Destination:
Server: Sun Solaris
Database: Oracle 10g
VSS: Quality Center 10.0 inbuilt versioning with oracle database.
Version: Quality Center 10.0.
Responsibilities:
- Creating Migration Plan and Setting required intermediate Servers.
- Restoring Databases and projects and upgrading them to target version.
- Creating Scripts for User Creation, importing common settings.
Confidential
Production Support Analyst
SKILL: Oracle 10g, HP Quality Center 9.2 and 10.00. VB Script, OTA API.
Environment: Servers: 4 Sun Solaris Zones Connected using F5 Load Balancer.
Database: Oracle 10g
Responsibilities:
- Created Technical Installation Plan for QC10.00
- Installed QC10.00 on clustered environment.
- Performed installation verification step for QC10.00
- Created Technical Installation Report for QC10.00
- Wrote Test Cases for validating QC10.00
- Executed test cases for validation
- Migrated QC9.2 Projects into QC10.00 environment.
Confidential
Production Support Analyst
SKILL: VBScript, Quality Center Harmonization
Environment: Server Machine: Sun Solaris
Client Machine: Windows XP service pack 2
Database Server: Oracle 10g
Application Server: JBoss
Application: Mercury Quality Center 10.0
Responsibilities:
- Harmonizing the Projects with eSingature Template project.
- Creating Validation documents for changes in the workflow of eSignature.
- Creating Installation Documents for the Harmonization.
- Creating materials for end users on the Workflow specific roles.
- Demonstrating eSignature functionality to the Project Owners.
- Giving Online to the users to get comfortable on Complex Workflow.
- Prepared Test Cases based on new requirement document
- Prepared various Change control forms and Incident Request forms