Tech Lead / Operation Support Lead Resume
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SUMMARY
- Highly skilled, results oriented and motivated Senior Engineer/Developer. Outstanding track record for developing, implementing e - Commerce and Java/J2EE software solutions. Excellent domain knowledge in Retail and e-Commerce domains.
- 6.5 years of working experience in e-Commerce and Retail domains.
- Excellent working experience in IBM WebSphere Commerce, IBM Sterling order management suite, Spring boot and IBM message broker.
- Around 3+ years of experience IBM Sterling Commerce Order Management Application and worked on various modules namely participant modeling, process modeling and distributed order management.
- Conceptual knowledge on Sourcing, Scheduling and global Inventory Visibility
- Strong knowledge in working in Sterling OMS development, enhancement and operational support.
- Good knowledge on Sterling Service Definition Framework.
- Strong work experience in Agile Project Development Methodology.
- Involved in client interaction to understand the business requirement.
- Excellent communication skills and a keen learner
TECHNICAL SKILLS
Technology: IBM Sterling Order management suite, IBM WebSphere Commerce v6.0 / v7.0, Spring boot, Java, Spring, Struts, Hibernate, Camel and Kafka
Operating System: WINDOWS, UNIX
Database: Oracle 11g, Cassandra, MySQL
Tools: SQL Developer
Utilities: Putty, WinSCP
PROFESSIONAL EXPERIENCE
Tech Lead / Operation Support Lead
Confidential
Responsibilities:
- Led offshore team in helping resolving operation issues and prioritizing fix for high business impact issues.
- Provided quality troubleshooting with step-by-step instructions for replicating and fixing issue.
- Mentored offshore team to ensure maintenance stability of application
- Held daily status meetings with offshore team.
- Worked in performance tuning of OMS agents as a part of holiday readiness.
- Have developed tools which help in recovering production issues.
- Hands on experience in functionalities or creating new functionaries in Sterling commerce application manager
Software Engineer / Developer
Confidential
Responsibilities:
- Worked in changes in sterling OMS for config changes to ensure smooth migration.
- Worked in creating new flow using camel, Kafka and spring boot for updating config changes into new system from business.
- Worked in performance monitoring of ATPI system api’s.
- Worked in creating micro service for enterprise using spring boot.
Software Engineer / Developer
Confidential
Responsibilities:
- Worked in creating RESTful web service using spring boot.
- Worked in creating/querying oracle and Cassandra using spring data JPA & Hibernate.
- Integrated new database with other existing system using camel and Kafka messaging technologies.
- Created new camel flows and Kafka topic for exiting flows with IBM Message broker.
- Worked in creating bulk loader for updating bulk records from various systems into Cassandra Database using spring data.
- Worked in creating micro service for enterprise using spring boot.
Software Engineer / Developer
Confidential
Responsibilities:
- Involved in Design Discussions of key Areas of OMS (Allocation, Inventory and Payment) modules
- Involved in consulting/mapping new requirements for utilizing Sterling 8.5 capabilities.
- Involved in performance tuning of OMS during peak and LTO (Limited Time Offer) seasons
- Involved in Code Debugging and Defect Fixing activities
- Worked with business closely to understand various business issues and fixed the issues in production.
- A key player in creating implementation plan.
- Involved in Code Debugging and fixing defects.
- Created various monitors/reports for helping in identifying issues quickly in production.
Software Engineer / Developer
Confidential
Responsibilities:
- Enhancement and Maintenance for various application interacting with Confidential .com website.
- Provide L2 &L3 Support and defect fixing for checkout issues.
- Worked in Management Canter and work space tools to maintain and support for the business users for the following areas in authoring server.
- Worked on schedulers.
- Worked on Control M jobs set up which are reasonable to receive or send different types feeds.
- Worked on Developer studio to create pipeline
- Worked on Endeca Mbench tool to maintain and support for the business user issues, and other Endeca search related issues.