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Tech Lead / Operation Support Lead Resume

SUMMARY

  • Highly skilled, results oriented and motivated Senior Engineer/Developer. Outstanding track record for developing, implementing e - Commerce and Java/J2EE software solutions. Excellent domain knowledge in Retail and e-Commerce domains.
  • 6.5 years of working experience in e-Commerce and Retail domains.
  • Excellent working experience in IBM WebSphere Commerce, IBM Sterling order management suite, Spring boot and IBM message broker.
  • Around 3+ years of experience IBM Sterling Commerce Order Management Application and worked on various modules namely participant modeling, process modeling and distributed order management.
  • Conceptual knowledge on Sourcing, Scheduling and global Inventory Visibility
  • Strong knowledge in working in Sterling OMS development, enhancement and operational support.
  • Good knowledge on Sterling Service Definition Framework.
  • Strong work experience in Agile Project Development Methodology.
  • Involved in client interaction to understand the business requirement.
  • Excellent communication skills and a keen learner

TECHNICAL SKILLS

Technology: IBM Sterling Order management suite, IBM WebSphere Commerce v6.0 / v7.0, Spring boot, Java, Spring, Struts, Hibernate, Camel and Kafka

Operating System: WINDOWS, UNIX

Database: Oracle 11g, Cassandra, MySQL

Tools: SQL Developer

Utilities: Putty, WinSCP

PROFESSIONAL EXPERIENCE

Tech Lead / Operation Support Lead

Confidential

Responsibilities:

  • Led offshore team in helping resolving operation issues and prioritizing fix for high business impact issues.
  • Provided quality troubleshooting with step-by-step instructions for replicating and fixing issue.
  • Mentored offshore team to ensure maintenance stability of application
  • Held daily status meetings with offshore team.
  • Worked in performance tuning of OMS agents as a part of holiday readiness.
  • Have developed tools which help in recovering production issues.
  • Hands on experience in functionalities or creating new functionaries in Sterling commerce application manager

Software Engineer / Developer

Confidential

Responsibilities:

  • Worked in changes in sterling OMS for config changes to ensure smooth migration.
  • Worked in creating new flow using camel, Kafka and spring boot for updating config changes into new system from business.
  • Worked in performance monitoring of ATPI system api’s.
  • Worked in creating micro service for enterprise using spring boot.

Software Engineer / Developer

Confidential

Responsibilities:

  • Worked in creating RESTful web service using spring boot.
  • Worked in creating/querying oracle and Cassandra using spring data JPA & Hibernate.
  • Integrated new database with other existing system using camel and Kafka messaging technologies.
  • Created new camel flows and Kafka topic for exiting flows with IBM Message broker.
  • Worked in creating bulk loader for updating bulk records from various systems into Cassandra Database using spring data.
  • Worked in creating micro service for enterprise using spring boot.

Software Engineer / Developer

Confidential

Responsibilities:

  • Involved in Design Discussions of key Areas of OMS (Allocation, Inventory and Payment) modules
  • Involved in consulting/mapping new requirements for utilizing Sterling 8.5 capabilities.
  • Involved in performance tuning of OMS during peak and LTO (Limited Time Offer) seasons
  • Involved in Code Debugging and Defect Fixing activities
  • Worked with business closely to understand various business issues and fixed the issues in production.
  • A key player in creating implementation plan.
  • Involved in Code Debugging and fixing defects.
  • Created various monitors/reports for helping in identifying issues quickly in production.

Software Engineer / Developer

Confidential

Responsibilities:

  • Enhancement and Maintenance for various application interacting with Confidential .com website.
  • Provide L2 &L3 Support and defect fixing for checkout issues.
  • Worked in Management Canter and work space tools to maintain and support for the business users for the following areas in authoring server.
  • Worked on schedulers.
  • Worked on Control M jobs set up which are reasonable to receive or send different types feeds.
  • Worked on Developer studio to create pipeline
  • Worked on Endeca Mbench tool to maintain and support for the business user issues, and other Endeca search related issues.

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