Sr. Software Quality Engineer/Software Quality Engineer Resume

SUMMARY

Over 13½ years of experience as a Software QA Engineer.
Good knowledge of Software Development and Testing Life Cycle (Waterfall/Agile).
Experienced in creating Test Designs and Test Cases based on Software/Hardware Requirements.
Proficiency in performing UI, Functional, Defect, Regression, Unit, Integration, System, Compatibility, Database, and Web Testing.
Experienced with web services and databases, and proficient in writing SQL queries to retrieve data.
Proficient in the installation and troubleshooting of systems in the local area networks (LAN).
Proven ability to pinpoint problem areas and initiate creative and workable solutions.
Excellent verbal and written communication skills; interface effectively with team members and all levels of management and engineers.
Dependable, reliable, and strong work ethics with demonstrated skill in meeting deadlines within demanding environments.

TECHNICAL SKILLS

OS Platforms: Windows 7, 2000, XP, XPE, Server 2008, UNIX/Linux, IBM 4690 Flex OS

Applications: Windows Test Manager 2010, Windows TFS, ApTest, Notes, Perforce, Visual Source Safe (VSS), DotNetNuke, Cleo Communications, Remoteware

Databases: SQL 2000 - 2008R2, Notes

PROFESSIONAL EXPERIENCE

Confidential

Sr. Software Quality Engineer/Software Quality Engineer

Responsibilities:

Completed 18 major SDLC/STLC in 10 + years.
Involved in reviewing and designing software/hardware requirements for each Software Development Life Cycle.
Responsible for creating and maintaining test designs on assigned projects during each SDLC/STLC for hardware/software based on Software Requirements.
Responsible for executing test cases from test designs to ensure software/hardware operational integrity.
Perform ad-hoc/exploratory testing for finding, reporting, tracking, and regressing fixed defects.
Involved in collaborating product backlog items for sizing and assigning sprint tasks for each sprint.
Responsible for testing and deploying the Confidential .com website for each sprint using Agile/Scrum methodology.
Responsible in preparing and demonstrating completed sprint task items to Sprint Team before production deployment.
Devised, tested, implemented, and deployed to production to replace a secure file transfer application between kiosk and HQ for nightly reporting that reduced telecom costs for the company.
Responsible for setting up test environments for QA and Developer personnel in the QA lab.
Devised, tested, implemented, and deployed to production a POS application that transfers secured transactions between Kiosks to POS terminal.
Responsible for setting up kiosk and POS terminal for demonstration at tradeshows for Confidential representatives.
Provided technical support for internal customers on deployed software/hardware releases.
Improved QA processes in creating test environment images on CDs for testing from hard drives.

Confidential

Software Quality Assurance Engineer

Responsibilities:

Responsible for QA testing of audio/modem drivers on various Windows OS platforms for OEM customers.
Increased turn around time of testing pre-shipment and retail hardware/drivers for submission to Microsoft (WHQL) Logo Certification to expedite on time shipping for OEM customers.
Reproduce, report, and resolve driver bugs on incremental builds of Windows Millennium Beta OS to software engineers.
Devised, maintained, and implemented internal test plans accordance to Microsoft Hardware Quality Labs for Hardware Compatibility Testing.

Confidential

Software Test Engineer-Audio

Responsibilities:

Install, troubleshoot, and perform Compatibility Testing on various OEM/IHV audio devices and pre-release test kits.
Provided extensive engineering support to developers and engineering staff on testing pre-release audio test kits and reporting test bugs to improve the quality of the existing test kits.
Trained, supervised, evaluated, and provided technical direction/support to OEM/IHV customers and engineering staff.
Assisted in devising and implementing an efficient audio test procedure for customers and engineering staff to assure the quality of the audio devices can fulfilled the PC requirements.
Generated test reports summary for OEM/IHV customers and recommended of approval or rejection of Logo Certification.
Regularly troubleshoot and resolve system problems for Audio Engineers.
Participated stress testing of incremental builds on Windows 2000 for the Windows 2000 Operating System Team.

Confidential

Software Test Engineer

Responsibilities:

Performed Compatibility Testing on various OEM/IHV Display devices and pre-release Test Kits.
Assisted Senior Engineers to train OEM/IHV Engineers to become certified in the Display Self Test Program.
Responsible for inventorying Display devices, signing, and certifying drivers for OEM, IHV, and Display Engineers using an Assembly program.
Assisted Senior Engineers in providing 24-hour support to customers on Display hardware related issues.
Generated test reports summary for OEM/IHV customers and recommend of approval or rejection of Logo Certification.

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