SUMMARY

• 11+ years of experience in the Information Technology Industry as a Quality Assurance Tester and Analyst in Automation and Manual testing.
• Well versed with Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), and Logging and Tracking Defects in all the phases with major responsibilities.
• Proficient in analyzing Business Requirements, Functional and Technical specifications, User Requirements, Performing GAP Analysis and Test estimation.
• Strong experience with 5+ years hands on in Agile Methodologies, Scrum Principles and worked in Atlassian project management and testing tool (JIRA)
• Experienced working in Enterprise level architectural platforms and applications.
• Expertise in managing various test phases from Requirement Analysis, Strategizing, Planning, Construction & Execution in multiple phases of project & release in functional, regression, integration testing, migration/User Acceptance Testing/end - to-end.
• Expertise in preparation of TEST STRATEGY, TEST PLAN, TEST SCENARIOS, TEST SCRIPTS & Defect Reporting.
• Experienced in automation testing with tools such as Selenium (RC/Web Driver/IDE/Grid), JUnit/TestNG, Maven, Jenkins and involved in preparation of Automation Test framework.
• Skilled in using Selenium APIs such as Take Screenshot for Capturing Failed test cases and reporting them through bug tracking tools.
• Experienced in working with Java, UNIX, SQL based applications and able to prioritize tasks well and work on multiple test projects at the same time.
• Experienced in Web/API Services testing using SOAPUI for SOAP, POSTMAN, HTTP protocols and experience with XML, Json testing.
• Experienced with using advanced SQL commands for Database testing and executed queries.
• Expertise in using Quality Centre (QC, HP ALM) for writing and executing manual test cases, mapping the requirements to the test cases and logging and tracking defects.
• Expertise is mob-testing, mobile applications in iOS, Android and Windows Platform.
• Experienced in ETL testing.
• Strong experience with specific focus on Omnichannel and Multichannel Retail with IBM Sterling Commerce (OMS) package for e-commerce and stores.
• Strong experience and expertise in Supply Chain Management applications Manhattan WMOS, Distribution Management Systems DMS, JDA, TMS Transportation Management System and Oracle Retail Management system RMS testing like Pre-Receiving, Inbound, Yard Management, Inventory Management, Wave Management, Picking, Packing and Outbound etc.
• Excellent business knowledge in Supply Chain Management and Retail Industry.
• Reviewed the business requirement documents (BRD) and worked closely with BA, Developers in und erstanding the requirements.

TECHNICAL SKILLS

Tools Used: Quality Centre, SQL Server, Putty, Web wrapper, Eclipse IDE, Mainframes, Kafka utility, Confluence, Remedy, JIRA, Version One, Agile Testing, Bugzilla, Mobile Testing apps, Jenkins, GIT, WinSCP, Microsoft Office Suite, ServiceNow

Applications Used: Manhattan WMOS, Distribution Management systems DMS, Sterling - Order Management System OMS, JDA, Oracle Retail Management System RMS, E-Commerce, Store Order Management and Point of Sale POS

Domain: Retail and Banking.

Cloud Technology: Microsoft Azure

Automation Testing: Selenium.

Languages: Java, SQL

Build Tools: Git, Jenkins, Stash

Databases: Oracle, MS SQL, Postgres SQL, Cassandra

PROFESSIONAL EXPERIENCE

Sr QA Analyst

Confidential

Responsibilities:

• Drive portfolio ownership by leading the testing of application functionality road maps that are aligned with business strategy and enterprise road maps.
• Involved in Sterling OMS End to End Testing for different order types like Direct Ship, Factory Ship etc. with different fulfillment options like pickup and shipping with different types of items like truck items, parcel items etc.
• Working in Agile-SCRUM development environment.
• Developed Test Cases for automation testing using TestNG bdd approach.
• Automation of test scripts using the Qmetry framework (BDD). Analyzing and fixing failed scripts.
• Designed and developed QA best practices as well as review processes to ensure consistency. Establishing quantitative metrics to demonstrate adherence to best practices.
• Lead Test Architecture for Order Management Team (OMS) and WMOS, which includes participation in design walk through and functional reviews for new projects.
• Facilitate test plans and case reviews with cross-functional team members.
• Responsible for end to end testing of different OMS modules - Order Capture, Order Processing, Sourcing, Procurement, Availability, Order Fulfillment, Payment and Inventory control systems.
• Involved in the preparation of Test Scenarios and analyzing Test Results/Reports.
• Creation of test data for application product testing and regression testing.
• Performed functional, regression, integration, back-end, compliance and web-services testing as needed for applications or services.
• Leading a team of global QA professionals for consistent execution of QA processes.
• Performing Integration Product Test for sterling application “Order Management System” with more than 15 systems.
• Assisted in post-implementation and continual improvement efforts to enhance systems and applications.
• Worked on java api automation and continues integration using Jenkins build for automating sterling OMS testing flows.
• Executed Smoke, UAT, and Regression testing after every release
• Provided Test Execution Summary reports for all projects to each project team members, Online Platforms and Supply chain teams.
• Monitoring the batch jobs (health check) and solving job failures in the system.
• Supported and managed test case repositories.
• Validated the application against the expected results by inserting Databases, Bitmaps and GUI checkpoints.
• Experience in RESTFULL web service Testing using Rest Assured framework java. Validated JSON formatted
• Acting as a test lead for supply chain in all system integration test planning with partner applications/teams - JDA Allocation System and Oracle Retail Merchandising System.
• Subject matter expert both functionally and technically across the various supply chain UNIX systems - Distribution Management System, Logistic Control System and supply chain legacy mainframe systems - Retail Warehouse Host, Store Support Center Host and Liquidation systems.
• Perform structured testing activities, integration, and user acceptance testing; including test plan creation, test data creation, and coordinating execution in conjunction with other team members.
• Transformed national logistics processes, assisting company in reducing redundant logistics facilities while incorporating third-party logistics provider that processes 10M+ cartons and achieved $220K annual cost savings.

Test Engineer

Confidential

Responsibilities:

• Creating detailed test plan and test cases for manual testing as well as Automated testing.
• Performed functional testing to identify various critical points in the application and automated it by using Selenium web driver.
• Established page object model test automation framework using Appium/Selenium WebDriver and Java technologies.
• Extensively involved in testing RFID scanners and iOS Checkpoint mobile application .
• Leveraged my knowledge in enterprise monitoring solution with SENSU, ELK and KIBANA.
• Tested enterprise canonical models for RESTful API’s, Kafka based data exchange
• Working in Agile -SCRUM development environment.
• Developed, documented and maintained test cases and other test artifacts for various types of testing.
• Involving in the End - To - End testing.
• Involving defect review meetings with developers and Application Leads/Mangers.
• Supporting the team in testing front from day one and we are successfully rolled our RFID solutions to 1600+ stores.

Lead Analyst

Confidential

Responsibilities:

• Assist with identifying and planning new processes and system support for Manhattan WMOS on Unix / Linux open systems platform.
• Provided guidance and technical support to business users on the appropriate use on Manhattan WMOS.
• Production support for the application to ensure the integrity, stability and system availability on a 24/7 basis.
• Application verification and validation of patches and code fixes and SDN’s .
• Diagnose and troubleshoot production issues and conduct system and application analysis to determine root cause of problems or malfunctions to ensure system availability.
• Conducted weekly/Daily IT - Operations Conference call to discuss, update status on pending issues, review incidences that impacted the SLA’s to support operations.
• Analyse, design, and implement changes to resolve issues and close support tickets. Manage communication related to these issues as per service levels.
• Provide on-call support for production applications is a strong requirement.
• Analysing the client requirements and functional areas of the existing system.
• Planning, deploying, and managing the testing effort for any given release.

QA Test Lead

Confidential

Responsibilities:

• Involved in creating ETL testing using informatica tool.
• Conducted Automation testing using the Standards, guidelines and structured methodology in testing the application.
• Created automation test scripts using SOAPUI for SOAP, HTTP protocols testing Web/API Services.
• Active participation in the go no-go decision for implementation on quality & stability perspectives.
• Leading the core team and other stakeholders towards 100% quality assurance and system stability.
• Created the Program Test approach and Program Test Plan.
• Monitor and maintain risk issue log with appropriate mitigation plans
• Coordinate with the Regression/Automation/Performance teams to estimate the effort that will be required to engage these teams during later phases of the project
• Refereed to Business requirement documents for validating the functionality while testing the application and to verify the application is developed according to the business requirements specifications.
• Performed UAT regression testing after the defects were fixed.
• Used Apache JMeter tool for performance testing web-based application.
• Performed cross browser agile testing.
• On-call support - both at Onshore as well as at Offshore
• Project handover Coordination with the Work Project Managers (WPMs) and the Support team
• Preparing and producing work status reports for the team
• Conducting multiple technical and business sessions for other vendors, customers and business partners